Reviews

Average Ratings

5.0
832 lifetime reviews.
  • Hendrick Lexus on Independence Road is Superb!

    I NEVER write reviews but in this case I had to make an exception. Hendrick Lexus on Independence Road in Charlotte, NC provided 5 star service. T...


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    I NEVER write reviews but in this case I had to make an exception. Hendrick Lexus on Independence Road in Charlotte, NC provided 5 star service. The dealership is extremely clean, complete with a plush lounge with large flat screen TVs, free snacks, sodas, coffee, water, etc., business center, gift shop, etc. Everyone from the custodians to the sales manager were all pleasant and greeted me with a warm smile. Ask for Leslie! Leslie made my car buying experience so great! She was knowledgeable, attentive, patient, down to earth, and an absolute great listener when it came to finding the perfect car for me. I didn't feel rushed. I felt like she wanted me to be certain that I was making the right decision for my personal needs. Jay, the sales manager, worked with me to get an awesome deal on my new 2017 ES 350. Thank you Jay! You're the man! After I chose the car for me, another friendly lady (I can't remember her name! Shoot!), talked with me about my great experience and services that would be provided to me as a Lexus customer to include 2 free services and additional add-ons that could be available if I choose. Sam in the finance department was great and truly attentive. He made signing a ton of papers not so overwhelming. When I left Sam's office, Leslie had my car in the showroom with a HUGE, beautiful, red bow on top! Imagine my excitement! I also received a gift bag with 2 Lexus keychains, a Yetti themal cup, and other car goodies. Sweet! Before I left, Kyle sat with me to make sure I thoroughly understood all of the technology in my car and even took the perfect picture of me next to my new ride! Thanks so much Kyle! The staff, Leslie, and Kyle have even reached out to me after my purchase to make sure I am pleased with my new car. The fact is I couldn't be happier! You ROCK!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Review of my new NX guys

    Chris Mitchell and Clayton King were amazing to work with. Hendrick Lexus Charlotte is the only place I would ever buy a car. These two guys made ...


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    Chris Mitchell and Clayton King were amazing to work with. Hendrick Lexus Charlotte is the only place I would ever buy a car. These two guys made this a wonderful experience! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lexus NX owner

    Chris Calder, Kathy Tomasello, Kyle Tyson were wonderful! I even had a bow on my car when I picked it up!


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    Chris Calder, Kathy Tomasello, Kyle Tyson were wonderful! I even had a bow on my car when I picked it up!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Lexus NX owner

    Kyle and Lesli helped me out a great deal. Very pleasant experience!


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    Kyle and Lesli helped me out a great deal. Very pleasant experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Is 200t

    I had a great experience working with Kelvin (Sales), Chris (Technology) and Megan (Accessories). They made this process easy for me and I couldn'...


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    I had a great experience working with Kelvin (Sales), Chris (Technology) and Megan (Accessories). They made this process easy for me and I couldn't be happier. Thank you guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lexus owner

    Mario was great to work with. Kyle a big help with the techie stuff


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    Mario was great to work with. Kyle a big help with the techie stuff

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lexus RX350 Owner

    Excellent experience with Ritchie and kyle at Hendrick Lexus of Charlotte!


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    Excellent experience with Ritchie and kyle at Hendrick Lexus of Charlotte!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • ES 350 Owner

    Kyle was highly knowledgeable and helped me a great deal! was very polite!


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    Kyle was highly knowledgeable and helped me a great deal! was very polite!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Confirmed Lexus Buyer

    Taylor and Kyle are fantastic they really helped me out and getting to know my car. Sales process was excellent also; Jason in finance was awesom...


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    Taylor and Kyle are fantastic they really helped me out and getting to know my car. Sales process was excellent also; Jason in finance was awesome. The RX 350 is an amazing vehicle and I look forward to getting to know it even more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Confirmed Lexus buyer!

    Terrance did a great job answering all questions about the Lexus NX. Kyle was a great help in figuring out the technology in the vehicle after pur...


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    Terrance did a great job answering all questions about the Lexus NX. Kyle was a great help in figuring out the technology in the vehicle after purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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