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Reviews

Average Ratings

4.9
736 lifetime reviews. Includes reviews of Hendrick Lexus from DealerRater.com
  • Purchase Acura MDX found through Cars.com

    Excellent experience purchasing via internet shopping. The internet representative quickly returned my inquiry, and turned me over to a salesman w...

    Dealer Response

    We are so pleased your experience was first class. Please know that we always strive to give outstanding service! Marcia Jackson, Social Media Sp...


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    Excellent experience purchasing via internet shopping. The internet representative quickly returned my inquiry, and turned me over to a salesman with my information. Lawrence contacted me and answered my questions about the car, and negotiated my desired price and trade in. I traveled down to the dealer and finalized the purchase without a problem. From the initial contact through the final closing of the purchase Hendricks Lexus was first class! I like the amount of information available on the Cars.com site, including the carfax feature. The vehicle was exactly as described.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    We are so pleased your experience was first class. Please know that we always strive to give outstanding service! Marcia Jackson, Social Media Specialist


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  • Used Lexus GS

    Great customer service. Sterling and Alicia were awesome to deal with!


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    Great customer service. Sterling and Alicia were awesome to deal with!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I would never get my car serviced anywhere but at my Lexus dealership. I always get great customer service and the facilities are exceptional. M...


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    I would never get my car serviced anywhere but at my Lexus dealership. I always get great customer service and the facilities are exceptional. Michael Mirek took care of me quickly and when my repairs were going to take longer than expected he immediately got me in a loaner and on my way.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Technology Support

    Ashley came out to pair my phone and setup my Bluetooth Audio. She had it done in no time her knowledge is on point. I usually see Jon Figueroa i...


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    Ashley came out to pair my phone and setup my Bluetooth Audio. She had it done in no time her knowledge is on point. I usually see Jon Figueroa in service and he's always great.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pair my phone!

    Michael Mirek and Ashley and always so helpful. So enjoyable!


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    Michael Mirek and Ashley and always so helpful. So enjoyable!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 50,000 mile service
    February 21, 2017

    I scheduled my service apt for 1030 am, and had requested a loaner car for the few hours it would take to service my vehicle. My consultant was v...


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    I scheduled my service apt for 1030 am, and had requested a loaner car for the few hours it would take to service my vehicle. My consultant was very prompt and nice. I am also considering a trade and he was extremely helpful in answering my questions. I requested an appraisal while my car was in service, however this was not done. I am still very pleased with the service.

    Does recommend this dealer
    Came in for service or repair

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  • Service

    Excellent experience, was well informed about what needs to be done to keep my vehicle running as best as it could.


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    Excellent experience, was well informed about what needs to be done to keep my vehicle running as best as it could.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • CUSTOMER

    The whole service team at this Lexus dealership is outstanding, but especially Jeffery Granzen who has coordinated my service and repair needs for...


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    The whole service team at this Lexus dealership is outstanding, but especially Jeffery Granzen who has coordinated my service and repair needs for many years. I would highly recommend him to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Rupen Patel, Service Consultant

    My service rep, Jordan, was not available. I asked Rupen is he could take care of me. He immediately got on the job and even got me out earlier ...


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    My service rep, Jordan, was not available. I asked Rupen is he could take care of me. He immediately got on the job and even got me out earlier than I had anticipated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Hendrick Lexus - thumbs up

    Thanks to Clayton for helping me with a new car purchase. Outstanding. Thanks to Bobby in service who has helped me with my old Lexus for the last...


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    Thanks to Clayton for helping me with a new car purchase. Outstanding. Thanks to Bobby in service who has helped me with my old Lexus for the last 5 years. Outstanding, also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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