Gladstone Mitsubishi

Spent a few too many hours there but everyone was very nice and low pressure. I guess it just takes time to buy or lease a car. At least I was pretty comfortable the whole time. Probably the best experience overall in all my purchases or leases.

Everything I would hope for when purchasing Justin and Mike were professional and made it work for both sides. If you are looking for a new Mitsubishi or used car i highly recommend them.

They had just what I wanted. Justin did a great job. Very personable and professional. Even picked me up at the airport. I flew in from Medford.

Justin did a great job. Highly recommend him, truck I wanted, price I liked, excellent service. After sales help was great, got some great warranty info.

I had the worst experience of buying a car at this dealership first of all i purchased the car on Saturday and because of some mechanical issues (They weren't even aware of the problems) i have told it will be ready on Monday surely it wasn't it took them to Thursday the afternoon to make the car ready while they weren't even nice to explain why then there were two more issues that they were supposed to fix but again they haven't and they say they will speak with the manager and will notify me where and when those issues will be resolved it was March 28 of 2018 and i am still waiting to get the phone call but never heard back from them but the only sale person who was really carrying and concern was Mr. Thomas really did his best . So i wouldn't recommend to anyone to purchase a car from this dealership there is no such thing customer service and honesty at this place.

FRAUDSTER ALERT: Past saturday night we wasted our 4 hrs to these fraudsters. Read below for full story. We were there to buy a Mitsubishi outlander Phev. Had done my research in advance and knew a lot on the car. Starting off the sales "guy" showed us a GT version and said that all cars were same. Because of my earlier research I knew outright that is not true. Even then "guy" was showing me a GT version for the price of regular version. But he was pleasant to work with so we continued. We started negotiating to buy the car. When asked what is the price to make a deal tonight we said a number which we were comfortable with. There was a lot of back and forth. We were ready to leave. But then the sales guy said they are getting an awesome lase deal and take a look. I did not want to lease so did not look into the calculation. The guy while going into the lease said you could buy it at a price which was in our ball park. We complied. He really hurried up saying it is getting late. It was only during the finance documents where we came to know the paperwork getting signed is for lease. The manager came and was mad at us saying that we were asking for a price that was not possible. He had a really bad look on his face. I got really pissed and just walked out.

My husband and I had a great car buying experience today. Justin and John were friendly and answered all of our questions. We are very happy with our purchase and didn’t feel any pressure from them.

Justin was awesome even though he would not give me his cool ink pen lol.. Definitely help solve our problems with having to many vehicles combined 2into 1.. Thank you Justin

Found the truck that I was looking for and was given a good price. Had a Good selection to choose from . They worked with me.

Second vehicle purchased at Gladstone Mitsubishi and we will go back again! Jered, Steve and John made everything so easy. We were in and out quickly and they got us the best deal possible. You won’t be disappointed!