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Gladstone Mitsubishi

(141 reviews)
Visit Gladstone Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–6:00pm Closed
New (855) 709-0743 (855) 709-0743
Used (855) 715-6321 (855) 715-6321
Service (855) 728-8773 (855) 728-8773

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gladstone Mitsubishi from DealerRater.

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Mister Ed Aschieris, happily retired

Buying a car I thought was always difficult but at Gladstone it was not, in fact it was enjoyable. Everyone we met there was professional and friendly. Our sales rep Chris could not have been better. He helped us through the entire process in a way that made my wife and I very relaxed. Chris is a good guy! I will recommend Gladstone in the future and I suggest Chris get paid double.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2006 Corvette

Great bunch of pros. They didn't screw around....got in, got my car at a great price, signed off and was out the door...as a very happy customer...it was indeed an 'untypical' experience. I recommend them and give them 5 stars on everything. My sales consultant, Dave, went way beyond the call of duty to get me in the car I wanted, including picking me up in an ice storm to get to the dealership. Next time I'm in the market for a car, I'll be going to Gladstone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most pleasant experience

Everything about my experience at Gladstone Mitsubishi was great. Chase the salesman was very genuine and made buying my car very nice and easy. There wasn't any haggling and it was straight and to the point. All of the people we talked to were very nice. I would definitely recommend buying a car through them to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Welcoming and Professional!!!

From the beginning until the end Gladstone Mitsubishi was naturally professional. They were very thorough in answering all of our questions and made the entire buying experience a good memory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, nice vehicles

Bought a Ram truck from Gladstone Mitsubishi. The salesman was very friendly and helpful answering my questions. The process took a while but I got a good deal and everything was explain to me completely. I would definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and accommodating

I would have given a 5 but my first visit there i wasn't taken seriously by the guy at the front door. He took down my contact info and told me i would be contacted if a manual came in. I was never contacted regarding that, however; i was contacted as a follow up to my initial online inquiry so i did continue communication but through a different sales rep. David Gehl heard my needs & rather than try to shove me in any car just to make a sale (as had been my experience at all other dealerships I'd visited these past few months) he did what he could to find something to match them eventually hunting down a car that wasn't even on the lot yet (as it had just arrived on the truck). It was the color and transmission i desired and he made sure the price was right as well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick and painless.

Great experience. Staff knew I didn't want to mess around and they got me in and out quick. I'd recommend going there for a fast and painless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and painless

Working with Chase Payne was a great car buying experience. He wasn't pushy and didn't give me that feeling of uneasiness that you get at most dealerships. I appreciate the respect he gave me during the entire time I was there making the decision to buy my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience.

It's been a long time since I purchase d anew car and I still had flashbacks to the stress and unpleasantness of purchasing trough a dealership. Luckily this time all those past experiences were just bad memories. I worked with Dave Gehl who helped me find the perfect car in my price range. And his low pressure approach when I went home to think about it is what brought me back to buy here. On top of being laid back and easy to work with he went back and got me an even better financing deal than they first offered. Great experience from start to finish and I love my new Outlander. I will happily recommend Dave and Gladstone Mitsubishi to friends and family in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy, hassle free deal.

Dave Gehl helped me make the jump to a new Outlander. Great experience start to finish and I love my new car. Hassle free, I would highly recommend Dave and Gladstone Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.