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Serra Auto Park

(217 reviews)
Visit Serra Auto Park
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (330) 408-4146 (330) 408-4146
Used (330) 517-7091 (330) 517-7091
Service (330) 517-7131 (330) 517-7131

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Auto Park from DealerRater.

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Over the past 15 years, we’ve bought several cars from

Over the past 15 years, we’ve bought several cars from Dave Somerville, and we’ve sent countless friends and family his way. The few times we went elsewhere ended up being really disappointing experiences. Dave is a true professional. He listens, guides you through the process, and genuinely wants you to drive away with a car that’s right for you—not just make a sale. If you’re in the market, I highly recommend stopping by to talk with him. Be honest about what you want (and don’t want). Dave will go to bat for you and make sure you have the best experience possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the second Subaru I have bought from this dealer.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If there is a problem they are on it.

If there is a problem they are on it.. nice to deal with. I won't go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Adam is just a really nice man.

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best dealership experience in my 74 years.

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They talked me out of service I didn't need but had

They talked me out of service I didn't need but had scheduled, so I appreciate that! Very friendly, kept me informed with both the standard text updates and video walk through. He also came into the waiting room several times to personally give me updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Julie was wonderful to work with.

Julie was wonderful to work with. She listened to what we wanted in a vehicle and was able to guide us to the perfect options. Best experience I've ever had in buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The moment we walked into the showroom we knew Julie

The moment we walked into the showroom we knew Julie would sell us our car. She was very friendly and relatable. Her patience in explaining the car's features were beyond professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was excellent.

It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matt was attentive to my problem and went above and

Matt was attentive to my problem and went above and beyond to find the cause and fix the problem. He was pleasant and empathetic. I just read his bio. I should have known he is a Marine. Semper fi !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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