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2020 Chevrolet Equinox consumer reviews

$23,800 starting MSRP
side view of 2020 Equinox Chevrolet
(290 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.7
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.7
Explore the 2020 Chevrolet Equinox
Shop the 2020 Chevrolet Equinox

This car will try to kill you.

This is absolutely the worst vehicle I have ever driven, the “front end collision prevention” should honestly be called the “rear end collision guarantee.” It will locked your brakes dead stop in the middle of an intersection. Don’t bother driving through residential neighborhoods as it assumes the parked cars on the streets are hazards. The lane stay assist is spotty AT BEST, as it has attempted to prevent me from making emergency maneuvers multiple times. The technological features work maybe 80% of the time, as for the 20% you’ll just sit in silence as your vehicle thinks it’s connected to your phone and will not play any sound. The engine is lackluster. The space provided for you is a minuscule upgrade over the Chevy trax, which gets considerably better gas mileage and performs better for cheaper.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
3 people out of 5 found this review helpful. Did you?
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No Turbo

Purchased early Jan. 2020. In Dec. 2021 check engine light cam on, dealer had diagnosed the fault to be "Turbo Charger Underboost" . Charged me $118 to reprogrammed the ECM. Failed again same day, same fault. I've been driving around without turbo. NO GOOD. Dealer doesn't want to fix although I bought 3 cars and a truck from the owner of the dealerships. Can effectively shut off the "start/stop system" which I hate. They won't deactivate it for me. Otherwise, I like the car. I'm over 40k in mileage, everything else on it works as advertised, just no turbo. Will not buy another one!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
1 person out of 1 found this review helpful. Did you?
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Beats my Mercedes GLC300

Purchase this vehicle for a vacation vehicle and was presently surprised how much I liked driving this vehicle. The ride is soft, but refined. The accessories work flawlessly/apple play, and provides plenty of space. I own a 2018 Mercedes GLC300, but find myself enjoying the Chevy better. Shocking. I know.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 1 found this review helpful. Did you?
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Just bought

This car meets all the things I was looking for in a new car. It has 3 USB ports to use for all my devices.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
4 people out of 6 found this review helpful. Did you?
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Bad motor

I purchased a 2020 in 4-28-2020 it has 13,000 miles and the paint started to come off , screen has went out, now the motor has a bad piston so now the motor has to be dropped to fix. It has been a nightmare ever since.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
17 people out of 19 found this review helpful. Did you?
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headache

Fourth time bringing it back for service since Nov2020 and seems mostly computer but they say every time its fixed??????Buy a new car for reliability and good service.???

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
12 people out of 13 found this review helpful. Did you?
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Lot of features

This car works well-the app is easy to follow which you need because of all the electronics in this vehicle. We have only had this car since March so I can't say much more but so far so good!!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Wife LOVES it!

Love the look, love the operation and love the features. Wife got one xxxx of a car for one xxxx of a price imo. Love the redline trim, very slick!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Great so far!!

It’s been great…comfortable, economical… And lots of features. It’s definitely a step up from my 2013 Equinox. It has lots of storage space too!! Lots of safety features too!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Piece of crap

This car is crap. It has several recall issues. My husband was driving our "new" 2020 Equinox. (This was a loaner car with about 1600 miles on it.CONSIDERED NEW TO THE dealership.) He tried to pass a large truck. The car just decellerated as soon as he pressed the excellerator,so he couldn't pass the truck and was left coasting in the left lane. The road narrowed there,so the truck almost hit him. This thing is a death trap. Then Onstar informed me,via email,of a transmission problem. Too little ,too late. Also,there is a fuel tank issue as well. L E M O N! I'M SO PISSED OFF AND DISAPPOINTED THAT I GOT SWINDLED. I don't want this car. The dealership's motto is something like, "Don't like your car? Return it." Yeah,right. What a lie and a bait and switch rip off. If they don't take it back and get me a new car,I'll be writing a piece in the local papers about how a certain dealership is tricking people into buying inferior,unreliable,recalled products. Or,I will retain a good lemon law attorney. This is just totally unacceptable. We drove it less than 100 miles,and the transmission had to be replaced!!!!!

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
9 people out of 10 found this review helpful. Did you?
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