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2013 Dodge Journey consumer reviews

$19,195 starting MSRP
side view of 2013 Journey Dodge
(102 reviews)
87% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.4
  • Performance 4.2
  • Value 4.4
  • Exterior 4.4
  • Reliability 4.3
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First time Chysler buyer Ontario Canada

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Great car, very comfortable, plenty of room

I bought my 2013 journal avp brand new, and now have 123,000 miles on it. Haven't even changed brakes yet. Still original brakes on it. Just regular maintenance, had minor issues, wheel bearing, throttle body, and new battery and tires. Great car, comfortable. 4 cylinder engine is good on gas but very sluggish. Definitely would recommend V6 engine.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Reliable and comfortable.

Grate amount of space and compartment room. I fit the hile family and the dogs. It runs smoothly so I am very positive ied get the same model to give my daughter.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
12 people out of 12 found this review helpful. Did you?
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Electrical issues

After purchasing used 2013 Journey SXT I had issue with starting.Would start day after setting but if didn’t start for multiple days battery was dead.Took to my mechanic and they couldn’t figure out why this was occurring and advised taking to a dealership.They ran testing for 6 weeks(ridiculous amount of time)but didn’t care if problem was fixed.They advised that they found issue and replaced an electrical control box which cost me $900.00.To my dismay I found after several days problems still exists.Called dealer and they said bring it back and they would look into problem again.When asked if I would be charged again they said yes.Highly recommend staying away from Dodge as I plan to do in the future!!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
10 people out of 12 found this review helpful. Did you?
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We have always had good luck with Dodge vehicles.

It drove great,very comfortable and roomy. Hoping it will work out for long trips. My Daughter has one with 3rd row seating and she loves hers.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
11 people out of 12 found this review helpful. Did you?
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I love my Dodge Journey

I love my Dodge Journey. It’s the first SUV I’ve ever owned and it’s awesome. It’s roomy and offers third row seating. I made the transition from a mini van to this vehicle and I couldn’t be more pleased with my choice.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
7 people out of 8 found this review helpful. Did you?
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Reliable car

I love my new car. Runs great. And it is super clean inside and out. Low miles too! I am very happy with my purchase

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 8 found this review helpful. Did you?
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Fast Responsive customers needs

This car runs really smooth with the unbelievable price it was a steal. My payment monthly less then $200, then the customer service amazingly helpful

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
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Problems starting, 1 month ownership

I recently traded in my car for the 2013 dodge journey RT and I have has nothing but problems with it. The car randomly decides it does not want to start and has left me stranded. The brakes lock up, a red light blinks, and a message pops up (service AWD. ) I have tried putting the car into neutral, and then starting it. I have tried pressing the button 5 times and restarting it. The issues does generally resolve itself, You just have to wait anywhere from 5min to 3 hours. The car just got a brand new battery, but the mechanic said it was a battery issue, apparently the voltage in the battery was fine, but it failed the battery life test. (OK) so another new battery was put in. Now I wish I never traded in my reliable vehicle. I was excited about the leather and the sunroof and the heated seats and the navigation. None of those perk are work paying for a hunk of junk you can rely on. No I am hooped I stuck with this crappy vehicle. I wish Chrysler would resolve this common issue that they have had for a very long time. I wish I had done more research before buying thus peace of shut that randomly leaves me stranded for hours on end.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
6 people out of 7 found this review helpful. Did you?
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Brakes!

Brakes! Purchased the showroom model (at a slight discount) but that was in 2013 and yes the pads are now coming due for the first time but the rotors?! Did Daimler/Chrysler make these things outta Kryptonite? Not a scar/score on 'em in 7 years and looks like all I'm gonna have to do is hit the pads. Also purchase of an extended warranty has been nothing short of a blessing in disguise! Guess one of the fortunate ones with this car purchase. Just a quick unique note, back in 2013, November time frame, purchased the car and a week after was fired from job. She's ours now and got the title in the lock box. All take care and God Bless.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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