Skip to main content

2020 Ford Escape consumer reviews

$24,885–$26,385 MSRP range
side view of 2020 Escape Ford
(249 reviews)
84% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.4
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.4
Explore the 2020 Ford Escape
Shop the 2020 Ford Escape

Hybrid for city driver

I was not looking for a hybrid but had to have it on sight. Love the sunroof and styling. Very smooth drive. Had been spoiled by keyless entry already.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Best Decision of 2020

Enjoying the nrw Escape. Has everything I need plenty of room and i did not need to memorize a book to understand the new technology.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

One of the best cars we have ever owned

We Absolutely love it. We are a ford family and with the quality of car we will continue to be for a long long time

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Safety is Priority 1

So far, we love it. Technology has changed so much in ten years. It has more bells and whistles than I've seen in a long time and we will be using them all. It is the Titanium AWD version. Only had it for a week, but WOW!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

I love my escape

I wanted my new car to be totally loaded. It is. I’m very happy with my purchase. Everyone loves my new car. It was fun setting up my apps

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Not very Happy

I bought at the end of February. Only have 500 miles on it and I currently have two issues with it. One the headliner is falling out of the molding around it starting where the headliner meets the windshield molding. All those with a sunroof should inspect their headliner. Two my backup camera is producing a very static picture. Not happy!! Hate to have to take the time off work to fix a poor quality vehicle.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Trouble with the back up cam

I have owned this car for 2.5 wks and the back up cam started to not work. Had to return to Dealer for repair. So far this is the only problem I have had .

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Have owned 3 Escapes prior to this Titanium model.

Bought Titanium model this time and VERY happy with it. Last Escape was 7 years old..improvements in ride, road noise and overall comfort are significant. Electonic additions to the car are remarkable. Even the sound system is better. Loved the previous 3, can't wait to take this one on a road trip ANY time of year. Previous models were best snow cars we ever owned.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Great Ford Escape

Car is great, my wife enjoys it in so many different ways. It was a nice and easy experience at the dealership with no pressure at all.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

I will never go anywhere else

This car rides like a dream! Much more leg room in the back seats, the body style is beautiful. It has great pick up, it has numerous terrific inside features that makes driving easier.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No