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2020 Ford Explorer consumer reviews

$32,765–$34,765 MSRP range
side view of 2020 Explorer Ford
(263 reviews)
79% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.4
  • Value 4.2
  • Exterior 4.7
  • Reliability 4.2
Explore the 2020 Ford Explorer
Shop the 2020 Ford Explorer

Love it

I am extremely satisfied with my new purchase. I am especially impressed with the roominess of the interior. I love the color-Silver Spruce. I've already had someone parked next to me commenting on how nice it looks.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Ford Explorer

Love it! Lots of power and very good ride. Has all the option we were looking for. Also good gas milages. Lots of room inside.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Very comfortable most reliable

This car is perfect for what we need and plenty of room. Traveling is comfortable and very roomie. Our family and us love it. We’ll be definitely come back

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Beautiful design, inside and out. Many extras.

So many bells and whistles. Many safety features! Can't wait to drive it more! If I can take it from my husband in the near future.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great car! Going to keep it for awhile.

This car has all kinds of extras, plenty of leg room, seats 6 comfortable. Seats fold down to allow for all kinds of cargo, great gas mileage!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Worst car I've ever owned.

This car constantly shudders as if trying to match revs with shifts between 20 and 80 Khmer. I thought the 4 turbo would have been proven before Ford bet their reputation on it. I thought the Limited would be a quality ride but it is very noisy when accelerating then jumpy and shuddering in stop and go traffic. I have yet to get back to the dealership but I'd definitely look to trade it before the warranty runs out. Non Ford. Disappointed.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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The 2020 is light years ahead of the 2019

The 2020 is a vast improvement over the 2018 I traded in on it. This model rides better, handles better and is more fun to drive. Mine is the Platinium model with the V6 engine an wow does that have power and smoothness to it and better yet it gets 2 more miles per gallon than my past 2018 with the 3.5 liter motor. Korea and Japan, you might have excellent vehicles to date, however the Explorer has a much moRe sturdy and powerful feel to it. Quit picking on the new Explorer!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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A great grandma car.

At this time I love my explorer and can't wait to learn even more about my vehicle. I needed a larger vehicle to drive grandkids around and it meets all my expectations.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Short Term Review

We compared the Explorer to the Palisade and Telluride and went with the Ford. I was looking for lance centering and adaptive cruise for highway driving and these were the choices I could find without going to the luxury segment. All are great options for a family of 5. The Explorer is the highest list price, but the absolute best deal for the money because of the discounts and incentives. The driving dynamics are much more pleasant than the Palisade or Telluride and the gas mileage is slightly better. We can tow 5300 pounds with the 4 cylinder turbo. The Ford dealership's willingness to negotiate blew away the competition. My advice is don't be scared off by the higher sticker price when comparing the Explorer to competitors. Our final price on a $48,000 Explorer was lower than the $40,000 Korean model after negotation with all dealerships.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Exactly the vehicle I wanted!

This vehicle is AWESOME! Tons on bells and whistles ( it has everything). It is so comfortable and meets all my expectations! This is a classy beautiful vehicle!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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