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2020 Ford Explorer consumer reviews

$32,765–$34,765 MSRP range
side view of 2020 Explorer Ford
(263 reviews)
79% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.4
  • Value 4.2
  • Exterior 4.7
  • Reliability 4.2
Explore the 2020 Ford Explorer
Shop the 2020 Ford Explorer

Sporty suv

If your looking for a sporty suv this might be one to consider. It has plenty of room and all the get up and go. Also, the interior is loaded with features that will take weeks to figure out.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Terrible experience twice!

Transmission is slipping; I can’t get my car in to get it fixed. The one time I did, they couldn’t duplicate the problem. The transmission doesn’t slip every day. The first explorer 2020 xlt I bought was a lemon now having problems with this Ford Explorer limited 2020! I would not recommend buying! Ford doesn’t care if your vehicle is junk or not. They make you pay out of pocket for a rental car and will only reimburse you for a month tops! It’s a Terrible people have to go through this trouble! Now I have to buy another vehicle, so I don’t have to pay for a rental car! On top of all of that, I have multiple videos of my vehicle having the problem, and they don’t care because the shop can’t duplicate the problem. The only one time I got my vehicle in the shop, they had it for a week and gave my car back said there’s nothing wrong with it. I picked it up the very next day the transmission slipped again! Terrible vehicle!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Good quality vehicle with sufficient power.

This vehicle was exactly what we were looking for, had a few concerns about the engine but after driving home we knew there was nothing to worry about.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Greatest value of an SUV for the money you pay

Best car I've owned so far. I enjoy the comfort, the speed, the control and all the extra options it offers. Best value for my dollars spent.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great so far

Have had an Explores for 9 years and like this the best. New engine design and captains chairs are great additions. Happy we stuck with this choice.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great Family Car with Third Row

Needed something peppy with a third row and plenty of room that isint a piece of crap chevrolet. Found it! I couldnt be more happy. I chose the xlt model so i opted out of the heated seats and all the extras. But for what i have and what i paid i feel like i got a great deal. consider a test drive!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Sharp looking vehicle

Very satisfied. The vehicle has met all my expectations. Ride is very good. Gas mileage is great. Instrumentation is easy to use. My wife and I are very pleased with it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Everything in a vehicle I wanted.

Very spacious plenty of room and very comfortable for a fat man let me. I’m very excited at the moment with this vehicle and enjoy driving in such a comfortable environment.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Explorer best truck

I love it it has all the features I wanted and some it drive good it just a beautiful truck and I will recommend to everyone I talk to

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great car

This is the second one we have had now. I like the bucket seats in the second row.... much better with having 3 kids. Just an overall nice car! I love it!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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