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2013 Ford Fusion consumer reviews

$21,900 starting MSRP
side view of 2013 Fusion Ford
(267 reviews)
77% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.3
  • Performance 4.0
  • Value 4.1
  • Exterior 4.6
  • Reliability 4.0
Explore the 2013 Ford Fusion
Shop the 2013 Ford Fusion

So far I'm loving it!!

I had a 2005 Honda Accord and was very satisfied with it. I figured it was time for a new car. I first wanted to look for an accord, but I thought it lacked style. I love the Fusion's very distinctive and aggressive styling, I love the 1.4 ecoboost. It does well at hauling the car, and I'm averaging about 27-28 mpg city. MyFord touch may act up, but I love the convenience it brings for the most part. I used to doubt Ford's quality, but trust me when I say Ford is working on it! Honda may have a very reliable reputation, but Ford has the innovation and styling. I know I'd choose that any day over a boring old arrogant Honda

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Not Pleased with Service

Purchased 2013 Fusion SE 1.6 4 cly. in late Oct. 2012. First recall was over heating engine causing possible engine fire. Second recall was for the headlight replacement. Third recall head liner. At first service told dealer about check engine light, they couldn't find anything. Picked up after 3rd recall and check engine light was on. Dealer didn't know what the code meant. Ford said #3 cylinder was not firing. So they replaced the coil. Didn't solve the problem. Ford said check clearance between cam shaft and valve. Then Ford said put in a new engine. It has been 3 weeks since I didn't have my car that I am paying on. Ford gave me a case # and the Customer Service Rep. is very unhelpful. I have a young child and don't feel safe with this vehicle. I have been with Ford for 23 yrs and have requested Ford buy back the car due to all of the issues, safety and mechanical. Tried to contact Rep and was told they would contact me. Not happy with Ford.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 2.0
  • Value 2.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Not the best car I have ever owned

There are a number of smallish things I don't care about this car There is quite a bit of road noise. The trunk opening is not high enough to get some average sized things into it easily. Unless the steering wheel is in the right position you have to...crane your neck around the steering wheel to be able to insert the key. The climate control system is much more complex then it needs to be. The seat belt fastener is difficult to insert because it is crammed so close to the console. At certain times, at low speed, the transmission clunks when it shifts to a higher gear.the top of the door frame is too low, I have bumped my head more than once when getting out of the car. The engine noise is much greater then our other car with a V6 and the mileage is only about 5 miles better in both city and highway driving.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 3.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Does not recommend this car
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love this car

A great car all around, comfortable, peppy, and fun to drive. Would recommend the Titanium model which is what I have. Love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Proof Is In The Long Term Ownership

The 2013 Fusion is the first new car in a long time to offer something new in the looks department. I was sold immediately on the front end styling but feel Ford could have put forth an equal effort to the rear as it looks like any other mid-size sedan. I immediately dismissed the Titanium as I refuse to own a car with a negative styling cue offered by the included rear spoiler. The Titanium also offers more tech than I really wanted - just more to go wrong. I settled on an SE with the 2.0 Ecoboost with performance at the top of my list. Of course the dealer wanted to sell from inventory and I ended up with a little more tech than desired. The stock issue was missing remote start and I was told it could be added. I objected based on hacking into the complex electrical system but was told it was a Ford plug-n-play kit "Better than the factory system". With less than 1k miles I've noted the following: 6 speed trans is always hunting for gears, on 2 occasions using the remote start it triggered a Powertrain fault warning indicating an immediate need for service (The warning disappears on subsequent starts using the key), seats are excessively firm, loose trim on front door between main and triangular window, trunk lid does not open far enough (it's in your face loading groceries), annoying touch buttons and what really brought the new car honeymoon to an abrupt halt was the sound system. I wasn't attracted to MFT but is was included in this in stock vehicle. The entertainment section is above average and of course Sirius capable but Ford elected to skip over HD radio figuring I'll opt for pay-to-listen satellite. Not going to happen - I see this as a cheap attempt to market something I'm not interested in. I also like the cap-less gas filler but really taken back by a non-locking or internal release gas door. Just too tempting for vandals. Overall I like the car but have concerns over the all the high tech systems in the long run. It seems I already have one gremlin. On the plus side performance is equal to the 250HP V6 this car replaced. Suspension is tight and responsive and interior noise level low. Again, I'm sold on the styling (but wish car stylists across the board would get off the high belt line - slab sided door look). I'm hoping the reliability rating exceeds my expectations over time.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Does recommend this car
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Outstanding

I just purchased the 2013 Ford Fusion Hybrid. I picked the car up in Toledo, Ohio and immediately left for Knoxville, Tennessee. The trip was 450 miles. I drove between 65 and 70 the whole trip. I used cruise control whenever I could and did not hesitate to use the gas pedal when I needed. On this initial trip, I used a little more than 9 ? gallons of gas for a little over 45 MPG. The next day, I traveled from Knoxville to my home in North Carolina. This trip was about half highway and half two lane mountain roads. On this trip, I got an average of 44.5 MPG. This Ford Fusion Hybrid EPA mileage is achievable. I have not altered my driving patterns and I tend to have a heavy foot. Before purchasing this car, I had search for about 2 months and drove many different models from many different car manufacturer. This is by far the best driving car for the money. Very smooth and comfortable. Road noise is minimal. Base model comes with several nice features. And now with the mileage I am getting, I could not be more pleased.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Nicest overall car I have ever owned

I have yet to find any flaws in my Fusion. Am very satisfied with ride quality, quietness, driving feel, and MPG (33-35 hwy) with the 1.6L ecoboost is near the advertised amount. Styling is excellent. I think it is one of the best looking new vehicles on the road today. Would highly recommend it to anybody looking for a midsize sedan.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Fusion SE 2.0 Ecoboost

The Fusion is a very quiet, smooth-riding sedan. The 2.0 turbocharged engine is superb - the same motor as in the 2013 Jaguar XF 2.0T and Volvo XC-60. I am getting 29 mpg on the highway and 24 mixed driving - about 10% under the EPA rating, but not bad. The leather seats in SE trim are styled differently than in the Titanium, so check them both. I found both to be comfortable, but the SE trim cost thousands less. At 6'1" tall, I find this car harder to get into than my last car (Volvo S80); I have to "duck" to clear the last couple of inches. That's due to the low roofline, which is part of this car's striking exterior appeal. I read a lot of complaints about My Ford Touch; however it seems logical to me, and mine works flawlessly. My SE came with only a few options: 2.0 Ecoboost, Luxury Package (to get the leather), Technology Package (to get the rear view camera) and upgraded floor mats. No moon roof, no NAV, no assisted cruise, etc. Really have enjoyed this car so far.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Love or Titanium AWD

Everything about this purchase was great. 2nd car from John Lance Ford and Barb Johnson. The car exceeds expectations. 2.0T ecoboost motor is refined and powerful and the AWD provides tenacious grip in any weather condition. The car is quiet and comfortable with a ride that is more refined than you would expect in a car this quick and sporty. I looked at/drove the C class and the BMW 3 and 5 ...buy the Fusion Titanium AWD and use the $15 to $20 K you saved for road trips.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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2013 Fusion SE

I bought this car new and I'm pretty glad I did, it is the SE version with the technology package, other than loud engine noise I am very happy with the way it handles and drives, steering with the new electric steering is an absolute pleasure, the car with its traction control feels almost like it's on rails, my only bug with this car is the engine noise, however the premium sound system is plenty to drown it out, conclusion, the 2013 fusion is a fun car to drive, feels great being able to take curves on freeways at your current speed whilst everyone else is slowing down, however if you are looking for a quiet ride look elsewhere, handling is almost like a sports car come family sedan, well done ford, oh and by the way, the ford sync touch system sucks, in the few weeks I owned the car everything has gone dead twice, no radio, no GPS, no air conditioning, nothing, you have to stop the car, shut it off and reboot the sync system, then it says performing maintenance and eventually comes back up

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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