2020 GMC Sierra 1500 consumer reviews

$29,600–$34,200 MSRP range
side view of 2020 Sierra 1500 GMC
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.8
  • Performance 4.8
  • Value for the money 4.7
  • Exterior styling 4.9
  • Reliability 4.7
Explore the 2020 GMC Sierra 1500
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5.0

Sweet Truck

Always wanted a Sierra. My wife and I purchased this truck from Andrew and it’s exactly what my wife and I always wanted. Loving our truck. Thank you Kelley Family and thanks again Andrew for your help

5.0

First Pickup Truck we have purchased and love it.

This truck rides so smooth. So much leg room. Just love the outside with the great looks this vehicle has too. Has all the bells and whistles anyone could ask for.

5.0

This truck is amazing

I’m absolutely in love with my 2020 GMC Sierra. The only thing I don’t like is seeing so many driving on the interstate and around my hometown now. I guess that says a lot about the truck though!!!

3.1

Technology / infotainment system not so good

Thought I was upgrading when I traded my 2017 Sierra 1500 crew cab with the premium plus package for this 2020 Sierra with same equipment package. I was wrong. There are indeed upgrades, however, the technology / infotainment system were a big step backward and has me regretting this purchase. Their system doesn't work well with at least some phones ( Iphone xs with latest operating system and 2 year old top tier Samsung ) when paired via bluetooth. GM has removed their built in messaging app so the only way to receive text messages through their system is to plug in / tether your phone and use Apple Car Play or AA. One can send text messages using voice commands but not receive, or even be notified of incoming messages when connected via bluetooth. Their system also turns the volume down on the phones which causes problems. Many pages of information / complaints regarding these issues are available by doing a search. Apparently impacts 2019 and 2020 GM products. I don't know why this isn't mentioned in all of the reviews since it would be a deal breaker for some. There are other issues / omissions on the 2020 that were on my 2017 that I find annoying such as no overhead console to store glasses, moving the wireless phone charger from the console lid to the front console losing half of the console storage area, ( which is ironic considering the phone must be plugged in for the basic phone functions to work ) and lights visible to the driver on the outside door mirrors showing when the turn signal is engaged. There is a lot to like with the 2020 Sierra but mine is an expensive vehicle with many top tier options yet the infotainment interaction with the Iphone is an 8 – 10 year step backward and shows how out of touch GM is with the consumer.

5.0

Really enjoy this ride

Like the way it handles and smoothness of ride. Plenty of power and room. Altogether a nice ride. Will look forward to take it on long rides

5.0

Great truck

Great truck. Easy to drive. Comfortable to drive. Eco Diesel has good gas mileage. Has a lot of room. Best looking truck. Lots of great features

5.0

2020 GMC Sierra

I love my truck. Not only does it look great the ride is excellent. I would recommend this vehicle to anyone. GMC makes a great product.

5.0

Love the new Truck ride and feel!

The new truck is great total upgrades from the Dodge Ram I previously owned. Push start plush interior. Have received lots of comments on the look of the vehicle.

4.9

Great pickup!

I traded a 2014 GMC in on this 2020 model.Totally impressed with it so far,and I loved my 2014,but this new truck has it beat all to xxxx! Braking and the ride have improved tremendously,so far so good!

5.0

Very classy aggressive truck

I take this truck to important business meetings rant clients at high end locations during the week and pull a 20ft camper with ease kn the weekend with my while family in comfort. Wifi is a game changer for my kids, long trips, and work conference calls.