2012 Kia Sorento consumer reviews

$21,250 starting MSRP
side view of 2012 Sorento Kia
85% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior design 4.5
  • Performance 4.2
  • Value for the money 4.4
  • Exterior styling 4.6
  • Reliability 4.4
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5.0

My 3rd KIA I have owned. Exactly what I was lookin

This car is exactly what we were looking for in a 2nd car for the family.Size,mileage and performance! This is our 3rd KIA and I would recommend a KIA to everybody, So good my son bought a KIA Optima.

4.9

My Second Sorrento

After wrecking my Optima I decided to go back to where it all began. The Sorrento. Loved it almost as much as my first one back in 2005. Sorrento has so many safety features that come standard. That's a company that seriously cares about its customers. Kia really does have the power to surprise.

2.6

Big price but cheap made.

This vehicle has 101600 miles already replace radio has a popping noise in front that no one can fix and driver seat has a tear in it all this has happened after 100000 miles vehicle has always rode rough

4.4

Bought for the warranty

Customer service was exceptional. Had to replace the drive shaft and transfer case, both under warranty. Follow-up from Kia was well above average. Would buy another.

4.4

Very smooth ride! Great to drive on the highway!

Very smooth ride! Great to drive on the highway. Good mileage in the city as well. I would highly recommend test driving this car. Great SUV/fuel efficiency combination.

5.0

Best Car I’ve Ever Owned

This car has been trouble free, tight as a drum, and has an air conditioner that will chill you before you get from your driveway to the neighbor’s house. Handles great. Not a lot of backseat room because we’re tall and need the front seats all the way back. It’s the only car we’ve ever had that doesn’t move an inch when a giant truck blows by on the highway. I mean, it is glued to the road. The 4 cylinder has enough power for any Interstate maneuver.

4.4

Most reliable car I've owned.

This car met all my needs. It has plenty of leg room in the front and back, and the cargo room is great. Maintenance is very economical.

1.7

Early engine failure almost certain

Most horrible waste of money I've ever subjected myself to. I own a 2012 KIA Sorento with 97000 miles on it. I have discovered catastrophic engine failure is extremely common issue for this vehicle. Kia though the direct fuel injection(dfi) engine and multi port fuel injection(mpi) motors are the exact same engines manufactured on the same line, has a recall warranty on the dfi model for free replacement due to loose particles left in the engine during the manifacture process causing premature catastrophic failure. There is no such free warranty replacement on the mpi engines. I was told this information over the phone directly from the Kia customer support team, during a call back from my inquiry I submitted on their website. The remanufactured replacement engines range from as low as $5500.00 to $8100.00 installed. I purchased my 2012 Sorrento used in February of 2019 with 94000 miles for $8500.00, it is my first and last Korean automobile purchases in the 33 years I have been an automobile consumer. I would very much like to educate consumers on the terrible quality and lack of consumer care by Kia/Hyundai Korean auto manufactures, as this issue is not isolated to my 2012 Sorento. The 2011-2014 Sorento/Santa fe, Optima/Sonata and every other models with these theta II engines of that generation are affected. As well as class action lawsuits on the kia soul. If you research the issue as deeply as I have it is shocking to me anyone still considers Korean automobiles for purchase either new or used.

2.1

Too many problems over and over

My first complaint was with the heat under the seat going to the back seat , People in back seat feet always cold no heat , bad set up for people in back . I replaced Ball Joints 3 times on each side . Engine not going to last because of the co. screw up at factory with metal in motor , had recall but nothing done , just told to let it ruin it self , then have to replace motor . All Wheel drive inside Punkin in back by drive shaft , just started banging needs major work . Garages want to charge you $165.00 to check out your recall .. Changed Break shoes and Rotors twice on back , 3 times on front . Kia Co. seems to be uncaring and don't back up the car they make . I bought my Serento new , paid cash . Treated nice when I bought it , Treatment stopped after I drove off . I would not buy another Kia because the Kia Company don't care about their customers only the money . And they must know Ford Garages are all ripping People off with their charging for stuff that should be covered and they always come up with other things that need fixing that don't . Very Disapointed in Kia . I bought an Expensive LEMON . Thank you Kia and Ford for cheating people .

4.7

Stylish, option-packed, sporty SUV

SX trim is an amazing option package and great style and reliability for the money. Great winter wheels. Performs well in the snow. Lots of room inside for kids and gear. Sporty to drive and looks great.?