Comfortable car, but not worth the cost
Admit it is a comfortable car (crossover). Easier to get in and out of than my prior five MKZ’s (2006-2017). Unfortunately, given the great amount of money paid for the Nautilus, Lincoln needs to step up on quality control to meet customer expectations. And upgrade interior plastics while they’re at it. I purposely avoided the Aviator because friends and family with the new Aviator are very disappointed with reliability and quality. And they paid big bucks for a wannabe Navigator. So, I went with the Nautilus, (which is the renamed MKX and Lincoln’s way of trying to escape from disappointing sales by changing the name (sic: the one year only Zephyr in 2006 before changing name to MKZ). Big mistake on my part. I should have went with Caddy or Lexus. Heck, a Mazda C9 or Chevy Traverse similarly equipped as a Nautilus, would have been a much better buy for the money. If Lincoln wants to compete with other brands in its class, more specifically Cadillac and Lexus, they MUST concentrate on getting their product perfect, or failing that, significantly reducing their pricing on all models to make the purchase seem like any kind of value for the money. Whatever happened to “Job One”? Long forgotten at Ford except maybe for the F150 trucks.
Second Lincoln we have owned, first was 2016 MKX
My very large complaint is the auto start-stop that Ford has introduced. The Nautilus does have a button on the dash to disable it, but it is only good until you turn off the vehicle. I also don't like having to turn on cruised control any time you want to use it. Otherwise, it's a good looking vehicle, rides nice, nice features (my wife says heated seats are mandatory) and the lease wasn't bad.
I Would Buy This Nautilus Again
This is my third Lincoln. It is the quietest, smoothest riding, and easiest to drive SUV in my experience of owning several different brands. The wife likes it, too.
One of the worst cars I’ve owned
I’ve had a new Jag, Volvo, 2 Mazdas, 2 Lincoln LS’s, several Explorers, several Escapes, MK C, all new. I never brought them back for repairs ever. This Nautilus is the one exception. Bad. Engine timing is so xxxxxxxx I can floor it to accelerate from about 20 or 30 mph, and it would pause, then surge forward. Brought it back several times. No fix. One service guy says “they’re all that way”. Navigation is so unreliable, I never saw anything like this. Nav says turn left. After I turn left, it says “make a u-turn”. Bad. My iphone just said turn right. Correct. Sometimes generates a strange address I never entered. You have to be wary, or it may lead you astray. Screen locks up sometimes. After I make a right at Main St per Nav, screen still shows “right turn at Main St” for another minute or two. Slow. Never had a car like this. Took to dealer. No fix. Stop/start feature works at times, sometimes not. Heated steering wheel, same thing. No relief.
Most luxurious car I’ve owned.
The ride is quiet & plenty of room for grandkids & tall husband. Love the exterior & custom black grill. The technology gives several different options for using.
A true luxury car
I have owned Seven Cadillacs. This Lincoln is far superior to any of them. It actually handles better than my XT5 did. Lincoln is what a luxury car should be.
Rides nice, quiet has many amenities only issue so far is passenger headlight keeps goin out. Need service to batter return calls! Still waiting !!
Most beautiful car I have owned yet
The vehicle is all that it is advertised and more. It is luxurious, classy, stylish and very comfortable. I had an MKC and loved it but this Nautilus certainly is the frosting!
Big upgrade from the 2016 MKX
1) The Lincoln 22 way seat is the most comfortable seat I own either inside or out! Completely configurable, with under the leg support, ability to extend the seat. Heated and cooled with massage, Love to be in it. 2) Averaging 26.7 MPG overall and topped 30 on the highway on a 300 mile ride. 2.7 V6 is more efficient than smaller 2.0 and 330 hp makes driving effortless in passing situations. 3) Updated instrument cluster helps you pay more attention to efficiency. In one cluster mode the speed glows jade green when your acceleration and speed hit that perfect spot. Plus the is an inset of tendencies on acceleration, braking. 4) Quiet below 60 dB at cruising speed on good pavement. granted the tires are new... 5) Fun to drive
Most reliable car I ever owned
The car is Very spacious has Great features rides so Softly and a quiet ride. The sheets are soft and so comfortable Great choices of colors