Skip to main content

2018 Mercedes-Benz E-Class consumer reviews

$52,950 starting MSRP
side view of 2018 E-Class Mercedes-Benz
(69 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 5.0
  • Performance 4.8
  • Value 4.5
  • Exterior 4.9
  • Reliability 4.7
Explore the 2018 Mercedes-Benz E-Class
Shop the 2018 Mercedes-Benz E-Class

Electronics are not user friendly

Trying to use the GPS, Apple CarPlay, radio and usb devices is not intuitive. The owner's manual is almost 600 pages and does not discuss clearly how to use electronic devices. The dealer has to have a technical support person to answer questions and occasionally my car has stumped him.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Love this car!

This car meets my needs for leg room and space for a family of 4. It is luxurious, quiet and comfortable, and a pleasure to drive. Its sleek and sexy and I will purchase again.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Great car

Great car. I wish Driver side interior had little room close to S 550 as it has all the options of S550. How about adding touch tone options on instruments for ease of operation.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Most Comfortable Car I've Owned

This is a very comfortable car with just about all the features you could want and it lights up like a night club at night. You have to see it to appreciate this.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Comfortable,quiet and efficient

This vehicle exceeded my expectations. It is extremely quiet and safe. It provides a smooth ride with efficient gas mileage. I traveled between Phoenix and Tucson and got 36 mpg at 75 miles per hour.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

This is the ultimate high performance luxury car.

Of all the cars I test drove at many dealerships, this is the most comfortable high performance luxury vehicle on the market bar none. It comes fully loaded with the latest in safety amenities like accident avoidance system and superb airbag coverage for all passengers. The HUD is incredible for helping you keep your eyes on the windshield. The leather seats are the most comfortable of all the major brands in this category. I love it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Car is fully loaded & Beautiful !

This vehicle is fully loaded priced very reasonably & accomodates my baby husband & my catering business ! Led interior lights , when I open my door I see the Benz symbol (its amazing !!) massage seats !!! Panoramic Roof , it?s like your riding on a cloud .. amazing car , great service , the best brand in the world ! Mercedes is by far the best of the best hands down.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

E400 Sedan

If you can drop 80 grand on a car, I seriously recommend you pick one up. It?s basically an S class slightly shrunk.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Best Mercedes I have ever owned

My Mercedes E400 is the best Mercedes I have ever owned. That encompasses 3 E Class (400 included) 2 SLKs, an ML and 5 C Class cars. The electronics are amazing. It takes a while to learn all the features as there are so many, but it is rewarding once you learn. The fit and finish is typical top of the line Mercedes and the handling and power are exactly what is needed for someone who likes some power, but does not need to light the tires up all the time. The seats are fabulous, particularly for longer trips. This car lacks for nothing that I can imagine having in a vehicle. With the AMG package, the exterior has an imposing grill and the hood has a look that links the car to some of the classic models.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
Yes No

Built quality not up to par !!

Of all the MB's owned (leased) since 2004, this car (2018 E400 Cabriolet) was truly built with a high degree of poor quality. It has taken our local dealer in Palm Beach county over 2 months to correct the many trim, trunk and dashboard issues encountered.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
0 people out of 1 found this review helpful. Did you?
Yes No