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2020 Toyota Highlander consumer reviews

$34,600–$36,200 MSRP range
side view of 2020 Highlander Toyota
(106 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.7
  • Performance 4.7
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.8
Explore the 2020 Toyota Highlander
Shop the 2020 Toyota Highlander

nice upgrade from rav 4

this car has the weight to ensure a very smooth ride with all the comfort one would expect from a 40 thousand dollar car. nicely appointed interior and good engine performance as well.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Second one I’ve owned.

Very comfortable. Like new styling. Handles excellent on the highway. Wish navigation was on car and not through phone. Like the good gas mileage on highway.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love my highlander platinum

Love my highlander, the new 2020 styling is both sleek and sporty. The bucket seats are very comfortable, the 12.3" monitor is awesome, interior trim is very pretty. The only thing I would change is instead od captain seats on second row I would like bucket there as well. Safety features are out of this world.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great Car

This is our second highlander and we love it! They are reliable and the dealership was great to work with. Been very happy with our Toyota’s. We have had Toyota’s for the past 30 years.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Good comfortable quiet car

It is fully loaded with many options. It is very quiet. Handles very well Plenty of cargo space. It has a sunroof. Audio system is pretty good. Has plenty of options and the ride is very smooth

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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was expecting more for performance. Car exterior

I had a 2016 Highlander and traded it in for 2020. 1st off a recall on it engine can stall. Not a good start for an expensive car. Should of kept 2016.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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The Test Drive!

I must say this car is not only beautiful outside but also inside! With all the bells and whistles and smoothness of the ride, I knew right away it would be mine! Making the decision to stay with a Toyota Highlander has been an excellent choice!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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New design is few steps backwards

Can't speak for the comfort on a long trip but the tight leg room on both front and back might be a problem. The head room is nothing to brag about ether. GPS Navigation only available on top two models and stereo system is sub par on all models. Can't install trailer hitch so it's towing capacity figures are meaning less. Seats are smaller, cheaper and not very adjustable. Will not buy.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 1.0
  • Performance 3.0
  • Value 2.0
  • Exterior 1.0
  • Reliability
  • Purchased a Used car
  • Does not recommend this car
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Most beautiful car we’ve ever owned.

This 2020 Highlander is amazing. It is wonderful inside and out, from the paint job to the interior design. We have never had a car with so many awesome features.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Highlander

I love the body style and the interior is very comfortable in the front and the back love the third row seating good gas mileage

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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