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2020 Toyota Highlander Hybrid consumer reviews

$38,200–$39,800 MSRP range
side view of 2020 Highlander Hybrid Toyota
(26 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.6
  • Performance 4.6
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.8
Explore the 2020 Toyota Highlander Hybrid
Shop the 2020 Toyota Highlander Hybrid

2014 w/ 200k miles and zero problems.

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Never Disappointed!

This is the 4th Toyota that I have owned and while no vehicle is perfect, Toyota has never disappointed me in what really counts, reliability and performance. My current Toyota, the Highlander Hybrid has been everything I thought it would be when I bought it and I expect to be enjoying this vehicle 250, 000 miles from now.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
11 people out of 13 found this review helpful. Did you?
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Best Toyota I have owned

This car meets all of our needs. Now that Biden is in office and gas prices are going up this hybrid is great. All wheel drive for those snowy days.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
8 people out of 30 found this review helpful. Did you?
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Excellent mileage and performance for a hybrid

The gas mileage that we get on this nearly exceeds our previous hybrid sedan from 10 years ago. The safety features and overall ride make this an excellent choice for families. The 3rd row can be a little cramped for adults, but would be fine for kids. This went to replace an older Grand Cherokee, and for relatively the same size, it's much more loaded.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Need to rebadge as a Yaris

This 2020 is my fourth Highlander and my first Hybrid. Not much to commend..very loud 4cyl, extreme road noise, cheap interior, sub-par radio and no more pop up back window. Toyota is making a mistake downgrading a popular SUV so they can improve their bottom line. Otherwise, great gas mileage and comfortable seating. Wish they would have put the Yaris badge on it so I could have been warned.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
3 people out of 4 found this review helpful. Did you?
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Great car

This car has met and exceeded our expectations. The comfort, room, and gas mileage of the hybrid are amazing. The quality and fit/finish are on par with BMW and other other high end luxury small SUVs. Couple that with the fuel efficiency and we’ve never looked back on our purchase.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Love it!

Absolutely love the highlander hybrid. Its sporty and powerful and roomy and comfortable. I got the platinum edition in a royal blue and love all the technology in it! It gets great has mileage and it is plenty big enough for 4 bernese mountain dogs to travel in!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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New car purchase

This car has met all my needs so far. It’s got plenty of room. It’s comfy, roomy and pretty. I’m very happy I purchased this vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Highlander Hybrid is Awesome

Our new Highlander Hybrid is incredible. Quiet on the road, efficient on gas, lots of great features, plenty of room, and very comfortable to drive. Really glad we got this great car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Only had it for a few days

It is very hard to submit a requested review after having the Highlander only for a few days. I have no complaints so far. I'm still learning all of the electronic aids.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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