John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Great car. Loved that convertable
by gveidt from Evans, GA
November 6, 2018
Loved this vehicle. Great performance and driving was easy and very enjoyable. Always took it every where. Great ride! Would recomment it to all of my friends
I came in, dropped my car off and got a loaner vehicle within 5 minutes. The issue with my car was fixed in a few days and feels like new at a very fair price. Awesome, prompt and friendly service!
Beautiful car with a comfortable ride
by Aqil from Columbus, OH
October 30, 2018
This is a beautiful car. It is my most favorite car I have owned far. It is a comfortable ride and holds a presence on the road. It is reliable and safe. I would stick to Audi’s in the future as well!!
Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you.
Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car.
Most reliable car I've ever owned
by Lou from Asbury Park
October 11, 2018
Excellent car built with great German integrity. Can't wait for the first snow knowing I'll be able to successfully navigate with confidence due to the all wheel drive.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
I Love My New A4
by Aaron Mlynarski from San Bernardino, Ca
March 28, 2018
It was priced well, was the color I wanted with low mileage. I am a previous Lexus owner and the upgrade to Audi is a huge difference.
There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Stylish with great fuel ecomony, great handling.
by CVJR from COLUMBIA MD
October 11, 2018
The 2017 A4 2.0L turbo AWD is great car for the money. Good sized 4 door sedan, easy to park, back seats fold down for additional utility. My mpg is 27-33 combined city/ highway. Excellent acceration and powerful brakes. All wheel drive when needed. I have 24,000 plus trouble free miles to date. I’m very satisfied with the combination of style, utility, features and performance. More for your money than a comparable BMW or Mercedes in my opinion.
Angel was able to help me locate my tire insurance policy. My tire was replaced and all of my other service requests were taken care of very quickly.
Best Car I Have Owned
June 18, 2018
I have had several vehicals in all difierent classes. Range Rover, Exploerer, GTI, and a few A4s. I love the 2.0 turbo and I for sure added some things to make it "mine". Wouldn't trade it for the world.
This 2016 is great
After searching for a certified Audi all over So- Cal, I came across Audi of Santa Monica. It took just a few clicks to get to know the car I was interested in, via- email. Selena is your go to internet sales manager, she was friendly and forward. I scheduled a test drive and liked the car.
The most fun car I've ever owned
by doe from HOUSTON
June 8, 2018
I love the acceleration and easy handling. Its fun to zip around, even through traffic. And its small enough to make finding a parking space easy.
ZAREH PLOOZIAN made my buying experience quick, and easy. He kept in contact with me all throughout the shopping experience, including keeping in touch after my purchase. Zareh is very friendly and extremely knowledgeable on all of the cars and what the dealership has to offer. I recommend Zareh to everyone I know!!
Decent car for a good price
June 6, 2018
The 2016 Audi A4 was in good condition and drove beautifully. There were no visible dents or scratches on the car. While test driving the car there seemed to be no unwanted noises coming from the engine. Overall it was a very good car.
Visited a couple of Audi dealers in the area. Santa Monica Audi had the most professional, knowledgeable, and friendly staff. Highly recommend going to their dealership!
Best entry level luxury sedan
March 31, 2018
Sporty, stylish, comfortable and great performance. Drives well in aggressive as well as leisurely situations. Great value and excellent performance. This is the 3rd A4 that I've owned and I've loved every one
I had a great experience while purchasing a used car for my elderly parents. My great experience started when I first called the dealer to inquire about their inventory. I spoke to a gentleman named Ashot, gave him my budget, told him the car is for my elderly parents and that was all. He gave me few options, the car was detailed, went and looked at it, dropped few hundreds from the price and we were out with the car. Never once I felt pressured or uncomfortable during the process. I will definitely return as a customer and or refer my friends and families.
Best care I've ever owned - love the AWD
by The Greenman from Jersey Shore, NJ
December 31, 2018
I always wanted to get an Audi so a few years back I purchased a two year old 2011 Audi A4 Quattro. I mainly got it for the all wheel drive. I use it as our family car. I bought an extended warranty to carry me through 120k miles. During the regular warranty period, I had to use it once because the driver side power window stopped working. But at 110k+ miles - I used the extended warranty (with zero deductible) 3 times for over $12,000 in repairs at the dealer. I had the turbo replaced, the timing chain adjuster, timing chain, cylinder head + other stuff. Parts eventually fail or wear out. I am extremely pleased with the performance of this car and will get another one in the future.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, firstname.lastname@example.org late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
A real pleasure to drive
by JimP from Evansville IN
November 27, 2018
I love this car. It is a real winner when it comes to impressing dates. I have made several long distant trips with it.it also works great to impress home buyers as an upscale Realtor.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun and safe to drive
by Amazon from Chicago, Il
August 22, 2018
This car is great to drive, with superb handling. It is extremely stable in poor weather conditions. The human interface for the navigation and infotainment system could be updated.
The manager Jared made the entire experience simple and easy. My family couldn't be happier.
Great Bang for the Buck.
by Jonathan from Edinburg, Tx
November 27, 2018
I test drove the A4 a Mercedez Benz C class and a BMW iSeries. And the Audi was a cut above the rest. While each vehicle had its pros and cons the Audi A4 stands out as a total value thrill ride. A cut above the competition.
We were looking for a certified pre-owned 2017 Audi Q7. We found the car at Valencia Audi online at Cars.com, and their pricing was one of the more competitive ones. We worked with Rickie, the sales person, who was extremely helpful and straight forward to deal with. The overall buying process was very efficient, we did not spend a lot of time reaching a deal and they followed through with the after buying process very well. Overall, I am very happy with Valencia Audi.
Cant Drive any other car post this
by YoungDriver247 from Minneapolis
May 14, 2018
Great car with good style. Owned it for 3 years. Friends who have driven my car feel a massive difference when they drive their car later. Would recommend it to anyone who has a good taste and can maintain cars.
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
It meets my needs...
by Scintillae... from East Amherst, New York
August 15, 2018
It not only meets my needs, it is understated elegance...I am not a flashy person and this car reflects me! It's classic styling is appreciated...The trunk is large which you do not see in many new cars... It handles well and hugs the road! I absolutely love it!
Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend to others.
Best car, service and dealership in VB
by Boleja from Virginia Beach, VA
July 27, 2018
Can’t say enough about how great Audi of Virginia Beach, this A4 and the Audi experience is. I look forward to driving it every day and am already looking forward to my next visit and my next Audi purchase with overseas delivery.
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