Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉
Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.
I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.
I had the pleasure of working with Tenzin on the purchase of my vehicle. I first inquired over the internet and Tenzin was quick to respond. I really appreciated his straight forward approach, willingness to help me find a car in a short time frame, and timely responses to all my emails. It was such a time saver to have done everything via email since I don't live near the dealership. When I got to the dealer to actually purchase the car, Tenzin made sure the process was painless and efficient. Even though the original car I wanted wasn't available anymore, he found me a great alternate at a fair price. Overall, I would recommend friends and family to work with Tenzin. He wasn't overly pushy and kept to one form of communication (other dealers would call, text, and email me several times a day which was annoying since I have a day job). A very straight forward and honest person! I also worked with Andrei once I arrived at the dealership, who went over all the paperwork with me. He answered all my random questions and made sure the paperwork process was easy since it's not the most fun part when buying a new car. I dealt with another employee (I forgot his name - so sorry!) but this gentleman was the one who walked through my car and showed me how to use all the different features. He was very kind and patience. Overall, this had to be one of the best car buying experiences. I was at the dealership for 2 hours, which I thought was not bad at all. I thought I would be there for 3-4 hours. Everyone was really nice. I would highly recommend Audi Stevens Creek to others!
Audi Stevens Creek is absolute the top choice if you are searching for your next vehicle. I am glad to purchased my A5 from them. Not only they have a gigantic fleet to choose from, they also have the most sincere and efficient people! Here are some of the characteristics of them. 1, top expierence and knowledge to help choose your car. 2, prompt reaction to arrange test driving. 3, detail-oriented consultation. 4, confidence in Audi brand, yet very objective comment over competitors. This is a big bonus! I would definitely recommend them to my friends!
We found additional vehicles that are close to your year range.
Capitol Mazda has lots of inventory. So, you can see full range of each car including model, color, 2WD/AWD, and etc. I had services by Victor Bradley to buy 2017 CX-5. He is a really kind person and gives explanation not only merit /positive points but also demerit / negative points. So, even though I'm not an native speaker, he gave me lots of suggestion and patience until I caught the meaning well. I could get a great car with sufficient price with smooth transaction. I think it is a good store if people want to buy Mazda car.
2018 Audi Q3 2.0T Premium Review
I love this car!
by Slnadler44 from Girard, OH
February 7, 2019
5
All I can say is that this car meets my every need. I also like it much better than my BMW X3. I think it is a little smaller but I’m not sure about that, I just know that I love everything about it. Especially the panoramic sun roof!
I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.
2018 Audi Q3 2.0T Premium Review
I love this vehicle!!!
by Crystal from Troy ny
February 5, 2019
5
I love everything about this vehicle. I would highly recommend this small suv, I was looking for something not to big and I’m tall but it has plenty of leg room!
Seriously, great service, I pulled up, dropped the car, and was out the door in less then 15 minutes. This is typical customer service here, I have never had any issues. I've owned a Mercedes years ago, and when I took it in for Service st another dealership, it was never pleasant, and took so long. Again, great service, Danny took great care of me and my car, having it brought in in a timely manner and the repairs completed right on time. I appreciate this so much,
2018 Audi Q3 2.0T Premium Plus Review
Love this car
by Jen from signal hill, ca
January 29, 2019
5
the minute I sat in driver seat I knew I wanted this car. was eyeing this vehicle for a couple months and it’s finally mine
I am a very happy returning customer to this outstanding dealership I just swapped my old Q5 TDI with a new Q7 TDI after a sincere advise from Andrei Smith to consider getting into a New TDI again I love Audi TDI technology and what it offers in economic consumption, power and cleaner technology but the best part is buying it through a very thoughtful, professional sales team: Andrei Smith and Tenzin Soepa Audi Stevens Creek sales team was awesome in communicating sincerely and truly like best friends putting our needs first and in details explaining and comparing our 2 best options I ended up buying a New 2015 Q7 TDI that had it's emission modified to comply with EPA and was offered for sale way below market price I have to mention also their Financial department Wayne Wallace a true sincere and a smart and kind person who went out of his way and called me early Sunday morning after I purchased the car to give me even a better deal and the best warranty and car care programs possible to match my family needs Thank you all very much Stevens Creek Audi!! You are simply the Best I mean it with great pleasure
Excellent vehicle. Luxury SUV without luxury price tag. Fuel efficient, smooth ride. Great handling in the snow and awesome pickup! Of all of the vehicles I have owned, this is by far my favorite! I love my Audi!
Got appointment scheduled, dropped car off for service and picked up my clean, freshly washed car 30 minutes before the promised finish time. No drama and very systematic. Just the way it should be.
2018 Audi Q3 2.0T Premium Plus Review
Finally own an Audi - Wunderbar!!!
by BJ93 from Rochester, MN
January 27, 2019
5
I finally bought an Audi after many years of driving different makes. I love it! German engineering and performance matters! The Q3 is the best car I have ever owned. I know why CR rates Audi so high. Everything is very well done. Won't buy anything else!
typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected
great job otherwise!
2018 Audi Q3 2.0T Premium Plus Review
2018 Audi Q3 Prestige
by smschmidt from Baltimore, Maryland
December 11, 2018
4
This car is a great hipster city car with lots of room in a small package. The ride isn't too firm but for someone older it may not be too great. The high entry point is very good and is relatively easy to climb in and out of. I am a person who likes cars with power and this has enough for the city and then some. The car has plenty of passing power during low speeds. If you are on one of Texas's long 85mph highways, then there might be issues. It gets decent gas millage and looks classy. A very nice car to drive and has a quiet interior.
I contacted the dealership by phone a few days ago, and was lucky enough to have Tyler answer! He was fantastic, he checked in with me the following day by phone to see if I had any questions before making the drive out to the dealership (I live 2 hours away). When I arrived, he was ready for me, super friendly and helpful, and overall just really awesome to work with. After a long process of test driving, trading in my old car, and filling out paperwork, we then got connected with Jana in finance and she was a ray of sunshine, really fast and knowledgeable, and super friendly. though it was late and we were tired, she made the finance part very seamless and painless. Over all, everyone was great and we???re patient and nice to our cranky toddler!!! Thanks to the whole Audi of Stevens Creek team, for a great experience!
2018 Audi Q3 2.0T Premium Plus Review
Luxury redefined.
by Sunday Driver from Gadsden
November 29, 2018
5
This car was all I wanted and more for the price. It produces sportiness and luxury together. I absolutely love this car and highly recommend the purchase.
Was looking to replace my wife???s vehicle as the lease ended. Had decided upon an A7 but a new one wasn???t in our budget. Spoke to Cassandra Crawford, who has sold me 6 other Audi???s and she said, ???wait a second, you like Diesels right???? I agreed and she proceeded to put us in a brand new 2016 A7 TDI Diesel that was loaded. Best of all we got a large discount and an extremely low interest rate. I???m happy, my wife is happy and we own our 7th Audi from Steven Creek Audi. Great outcome!!
2018 Audi Q3 2.0T Premium Plus Review
Absolutely love my car
by venisebaxter from Maplewood, NJ
November 25, 2018
5
I love this car and am completely an Audi fanatic now. Great speed, comfort, overall quality for under $50,000. I'm extremely happy with my car, and will likely stay in the Audi family from now on.
Charles was awesome. Had me out of there with a rental in less than 15 minutes and provided great insight into what is required for the service of my Subaru WRX.
2018 Audi Q3 2.0T Premium Review
Certified pre owned vehicles
by AngQ3 from Coral Gables
November 18, 2018
5
This car meet all my needs. It was very roomy in front as well as back seat. There were 3 USB ports for and nice spacious truck for smaller SUV.
Emane was great!! After an accident I experienced, I was in the market for a new S.U.V. I was in the market for a new Audi and visited ASC based on their great location on stevens creek blvd. I had an idea of what I was looking for and as soon as I arrived I was quickly greeted by a happy salesperson named Emane. He patiently walked me though all of the features of the 2018 Q7. Emane helped me find the perfect Q7 for my family and he was able to get me a price I couldn't say no too. I also met Joe who was Emane manager and Joe better explained my purchase options and the benefits of a prepaid lease. Completely painless process and I would highly recommend Audi Stevens Creek to my friends and family. I'm going back soon to add another Audi to the family. Visit Emane & Joe and they'll take care of you
2018 Audi Q3 2.0T Premium Review
Love my SUV
by Merstad from GILBERT, Az
October 23, 2018
5
I searched and read reviews on all similar brands and models. This one had everything I was looking for and is beautiful, gets great gas mileage, super comfortable and has most the new gadgets on it.
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