I searched for several months and found the perfect car at Select. Was apprehensive about buying an expensive luxury car on line site unseen. Contacted the dealer to discuss the process. Had the car inspected by their nearby MB dealer. Discussed resolution of very minor issues noted by MB, the value of my trade in, then made a deposit and arranged to travel to Atlanta. The sales person was very helpful at every step of the way. Very easy process--quality sales person, suburb value and would recommend without hesitation.
My husband recently bought a car at Audi Marietta so when it was my turn, he suggested we start there. We were yet again treated very well through the entire process and the deal they made us for being a 2 time Audi owner was simply more than we thought any dealer would make. I love the car and have already stopped back in the dealer for some help setting up some of the Audi Connect features and they even took the car and filled up the gas again? Top notch dealership and attention to service.
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Visiting Audi Atlanta was a wonderful experience coming from a history owning of Mercedes and Toyota cars. I did not believe I would have walked out of there buying a 2016 Audi Q3 Quattro the same day as test driving it but my boyfriend was right, I absolutely loved it! I test drove other cars while there but the Q3 was perfect for me. Davian Quinn and Michael Gerbick were so helpful and considerate and really made it a memorable experience. Furthermore, they have both continued to amaze: from assisting my boyfriend and I with putting on roof racks to repairing minor defects on the car at no charge. I am more than grateful and humbled to have had such kind, attentive customer service.
This was the second time I had visited the dealership. Greeting by the staff was great and warm as you would hope to see with a front-line organization. Recognized that I was in the system from the first visit which appeared to assist in getting a Sales person assigned. I had used your web site and others to research and learn about the vehicle, options and ratings against the top 3 vehicles being considered (Q5, GLC, F-Pace). A bit informed but still looking for support from the Sales team with exploring inventory options including what may not be on the web site and learning more about the vehicles 1st hand. Ryan Asmer assisted us during the visit with looking at several vehicles after we had discussions around what we were considering with a Q5. We were afforded the opportunity to take a vehicle out on a relaxing test drive which gave my wife the opportunity to be exposed to the Q5. The sales process was without pressure which was refreshing. Ryan worked up numbers which moved us from test drive to lets explore making a purchase. The negotiations process was not extended and did not require multiple hand-offs or others coming to the table to tell us why a price adjustment could or could not be done.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
As they promised repairs would be made to a pre-owned vehicle I purchased from them and the repairs were not completed 100% on the promised delivery date. Just felt a bit of "say anything to get the sale" was used...
Complete the customer experience by vacuuming and a 5 min wipe down. Its like you stop half way. Consider handing back a new experience with your service. Small things mean a lot. Owners know its there responsibility to clean their car however time may not permit. This gesture just returns a good feeling.
The 2 times I have gone I have received excellent customer service with no complaints whatsoever! The facility is very nice and the timing in regards to the service is very expeditious.
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