James Fleming is an excellent sales person. He met all of my needs seamlessly. Nick McGlone, new car sales manager was very personable and attentive. Both of them took the time to address my questions. Follow up was timely and professional. I have purchased two vehicles From Classic BMW. The service, atmosphere, and friendliness of the staff is superb!
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Our time at Audi Mentor was short. After finding the right car to purchase, we had an associate come out to help. He was helpful but seemed uninterested as he had another buyer arrive halfway through the interaction and left us. Not much wiggle room on the price.
Purchased a 2018 A5 from Bedford. The Good: Terrel was easy to work with, no pressure. Sales manager gave me additional cash off. The Bad: No second key on a CPO. This should not have happened, told they have to order one then drive my car 75 miles back to dealership to program key. Finally, paper work never handed to me, still waiting after 1 week. Love the car, but buying experience was average at best. Too many details fell between the cracks.
Started the day at a different Audi dealership and had a terrible experience. Came to the Bedford location and things could not have gone better. Great experience. Purchased two cars and had a good time doing it ! Everyone we met was a joy to do business with especially Zach who went above and beyond to make our experience memorable for the right reasons. This is where you want to buy your next car.
I felt the team was very friendly, but not all team members were personable. Some of the conversations to pass time didn't feel sincere. Also,process for financing took much longer than anticipated. But wasn't terrible. Otherwise, the overall experience was cool. Facility was worthy of the Audi badging.
Great finance department (tony) and a great sales person (Vince) Nikki with the final paperwork
I can’t say enough good stuff about this place and these people.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.