Used Audi Q5 for Sale in Mentor, OH

Had a great experience with a test drive of a new A6. Wound up having to make changes to the appointment time due to weather delays. All was handled without a problem. I felt that they were actually glad to see my wife and I. Waiting for resolution of VW diesel and will probably by a new Audi afterward.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I'm glad I got my car from VA Motorcars. The owner, Alex was kind and easy to work with. He's attentive but also gives you some space. He was fair on the price and not pushy about buying the car. I appreciated his service - especially since I'm a single young woman that car dealerships sometimes try to take advantage of. He even let me take the car to a mechanic to look at the car before buying since the car had an interesting past. I really appreciated working with him. Be sure to call ahead before going there so that you can be sure he's able to give you the best service because it's a small place.

This car has made me very happy. It is comfortable to drive, performs very well and was highly reliable for me. Not to mention the looks of it both inside and outside.

Sent them a email about a vehicle I was interested in on Cars.com and they got back with me almost instantly. Even though the car had been sold that I was looking at they still sent me other vehicles to look at . Very friendly

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience. Manager wasn't able to offer competitive pricing.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.

I had a surprisingly enjoyable experience buying a car from Ganley Volkswagen of Bedford. Darren was a natural conversationalist who made the test drive both stress-free and fun. I knew in advance that I had a strong bias for the Volkswagen; after all I was bregrudingly trading in an 07 GLI only 180K miles young that I was still madly in love with only at my wife???s insistence. I suspect jealousy was high on her list of motives for this. I got the feeling that even if I wasn???t so high on the car he was selling that the experience would have been just as enjoyable. This didn???t seem like much work at all to him, but rather an enjoyable way to spend the day; meeting people, playing with features on new cars, and working in as much non-car related conversation through it as possible. He seemed to be very good at understanding what I was looking for in the car itself. When I grumpily ranted on about the distracting nature of touch-screen controls, he quickly remarked how he would play with that and talk me through; I drive. When I remarked at how I wanted my new car to still load 8 foot 2x4???s during surprise runs to Home Depot, he asked if I had brought one to test. I hadn???t, but he grabbed a measuring tape anyway. These are important things to know! (At 10 feet you have to crack the front window, but it will hold 9 foot boards if you angle them right). After I bought the car, we traded plates from my old car to the new one. My MKV front license plate holder didn???t convert to the MKVII tow hole. He forwarded ahead texts to show possible alternatives for that as well. Again, I didn???t really expect to have that much fun trading in my old car for my new one but it was a joy.

This car met all my needs. Will recommend to friends and family. I was looking for a good family car and Audi meet my expectations.

I called at 9:30 pm on Wednesday night, Ilya answered anyway. He told me they still had the car in question (2014 Jaguar XJL Portfolio 52,000 miles, CarFax 1 Owner, for 29,995!) I literally just looked at a 2012 with 65,000 miles, dirtly, dented, cracked, rims all curb rashed, tires bad for 25,500. Ilya's car was day and night better, 2 years newer, and for only 5K more...it was well under the market value! I drove 2.5 hours to see the car, drove it and loved it. Ilya was an amazing man, thick Russian accent, but a very kind and honest man. We did a credit app, he even gave me more than he originally said he would for my trade (Who does that?!). I would absolutely recommend him to anyone who is looking for a clean, solid car for the lowest price anywhere! No joke, check his prices out. His cars are all clean and lower miles. Don't let Ilya's accent scare you off, he is an amazing man who runs a great dealership. I will definitely be sending friends in the market for a used car to him.

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

I recently purchased a 2011 Lexus RX350 from Carena Motors. I dealt solely with Eric and it was a pleasure doing business with him. The car was worth the 2+ hour drive and is mechanically sound after having it looked at by a mechanic. I was given a fair trade value and fair price on the vehicle. Eric worked with me through email and this made the entire process easy. I highly reccomend this dealership.

Overall, it’s not a bad car. Let’s get to the nitty gritty: CONS: - Sun Shade of Panoramic Roof will break - Blower Fan for AC/Heat will corrode and break - AC compressor will fail - Cooling System will fail at water pump - Engine will leak oil - Parking Sensors on bumpers will fail - It doesn’t matter which year 3.2 Q5 you have. These things will happen if you own one. This is well documented and Audi will not cover out of warranty. - No Bluetooth Audio, only Phone Calling - Terrible GPS setup - Seat Memory only Positions itself if engine is off - Trunk cannot close remotely Now, the Pros: - Big Panoramic Roof!!!! - Incredible turning radius - Good power on freeway for passing - No Turbo = No Turbo Lag - Sport Mode wakes the car all the way up - QUATTRO will get you through almost any weather including 2 feet of snow - Parts interchangeable with other year/setup Q5s - Decent MPG (25Mpg on cruise control at 70mph) - Great Speaker system Sound - Nice Sounding Engine - Smooth and Quiet on freeway Overall, it’s fun to drive, powerful enough to get a thrill and a pretty solid car when everything is working. Just be prepared to shell out thousands of dollars should anything break.

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

Perfect luxury vehicle!!! This SUV is the smoothest riding vehicle I have ever driven. It has everything I wanted except a heated steering wheel!! Lol.

Bought my CPO Audi A6 Quattro from Audi of Mentor through both Matt Goryance & Jeff Ward roughly 30 days ago. The purchase experience was pleasurable and fast. Matt and Jeff took my situation and needs into account and made it a personalized experience. I look forward to working with these two and/or members of their team in the future! Fast forward 30 some days - due to some unfortunate circumstances at my home, my car required repair. I had the pleasure of working directly with Patrick Schudel who set me up with an awesome loaner (loaded Q5 Quattro) along with resolving my issues in an extremely timely, professional manner. My issues were resolved within 24hrs. Audi of Mentor went above and beyond to assist me from start to finish throughout both the sales & service processes. Many thanks to all !!!

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

This dealership is Awesome .I've bought many cars and I have to say buying an Audi from Audi Mentor was pleasant and very satisfying..Dealing with Randy my sales person and Jeff the sales Manager was very easy and enjoyable.. Randy and Jeff were very professional to work with and I got all that wanted for the price I wanted and I'm very demanding when comes to buying a car. My daughter bought an A4 from Audi Mentor a few years ago and described her experience as her dad and that was "Awesome" Both Sales and Service..looking for an Audi ..Go see these guys. Oh! And I really love my new Q3.. I've owned 4 Infinities prior to this and I'm very happy I made the switch..

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

We met with Steve to purchase an A4. Love the car, the dealership and Steve. It was a great experience all around. Highly recommended for any Audi purchase. First class!

We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4. In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.

I bought an used car from this dealer, good service and fair price, recommend.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

This is by far the best place to buy a used Audi. I have bought 3 used certified Audi’s from here over the past 6 years and I wouldn’t go anywhere else. These guys are the best. If you are looking for a nearly new car! Buy it certified and by it from Audi of Bedford. Jeff Reiss and George the European GM are fantastic people.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

Walked into the Audi Dealership recently looking to purchase my first new car. The sales agent, Shawn Galla who assisted me had a lot of patience and integrity. Unlike most car sales men in the past, I did not feel pressured, felt listened to, polite and extremely attentive to my lack of knowledge about Audi Cars. Shawn worked with me to find the perfect fit. Audi of Mentor has an incredible atmosphere with great employees. If you are looking for great customer service...go to Mentor of Audi and ask for Shawn Galla.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

As always I was greeted by Walt with a smile and kind words. He proceeded to process my car in and arranged for my ride to work. I love the personal touch Walt and Patrick provide which is why after owning my Boxster for 9 years I keep coming back. Walt provides value by understanding the customer's needs and can answer just about any question. Even the gentleman who drove me to work was friendly and pleasant. Keep up the good work and don't lose Walt. Thank you Walt for your personal service.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.