Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
Art & Dan took good care of me and my car. They had my paperwork started before I arrived and answered my texts within a few minutes. The car was ready early on a Friday, and was a great start to my weekend.
There was a mix up in scheduling so they were not expecting me when I arrived for a service appointment. They took ownership of the issue and made it so I (the customer) wasn't inconvenienced by it. It's easy to do a good job when everything goes right, but everything didn't go right, and they did a good job anyway.
Made a last minute appointment for an oil change and Jorge made sure to keep me updated on the status of my car. I also received a loaner car and my car was ready in just hours. 5 stars all around, easy process thankyou Audi MV!
Everyone was truly helpful and pleasant. Walter was my salesman and he was wonderful. I never felt pressured to buy. I felt as though he truly wanted me to find a SUV I loved. He was extremely knowledgeable about the vehicle. Once I bought the XC90, Walter, took around 30-45 mins to walk me through all of the SUVs features. My last car wasn’t as technologically advanced, and Walter made sure I left the lot knowing how my car worked. Also, Wally, was so nice to finance the car with. He made the whole process a breeze. The GM had reserved a car for himself, and when he found out the dealership was out of the interior I wanted, he gave up his car for me. I highly recommend this dealership and Walter specifically.
Stacy Samuel was more than accommodating when I needed to service my Audi Q5! I felt like I was part of the family. She answered all my questions, provided me with outstanding customer service, and took care of business like a true professional!
I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.
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