Used 2017 Audi Q5 for Sale in Rochester, NY

So the wife and I were looking for a reliable vehicle to haul our family around in when my wife stumbled upon Bob Johnson certified collection. The vehicle had extremely low mileage and was basically brand new. For the price we could not justify buying a brand new vehicle after finding this one. Mainly because our finances are not great and we didn't want to put ourselves deeper in a hole. So we decided to go check out the Chevy Malibu at Bob Johnson pre-owned certified collection. When I walked into the dealership I immediately felt relaxed. Maybe it's because I wasn't mauled by 5 salesman when I walked in. Maybe it's because I wasn't pressured into buying something out of my price range. Or maybe it's because Ed, Sharon, and Tyler just made me feel completely at home. It wasn't all business to them. They spoke to me like I was another human being just like them. We discussed my family some of my life and some of theirs as well. It was one of the most Pleasant sales experiences I have ever had. I have found my new vehicle buying family. And I am confident to say that if you decide to buy a pre-owned certified vehicle that you NEED to check this place out. Because you too will walk out of these glass doors feeling exactly as I did after buying my Chevy Malibu 2008 with only nine thousand miles on it. All I know is I am 100% sure where I am buying my next pre-owned vehicle. And that is at Bob Johnson certified collection on 104 in Greece New York. The search to find a comfortable atmosphere and overly affordable pre-owned vehicle that is basically brand-new is over. If you want to be treated like a king one day and a peasant the next then I suggest you go to another dealership but if you are looking to be treated like family today, the next day, and all the days to come. Bob Johnson pre-owned certified collection is the only way to go. Just walk in and Talk to Ed Mellow and he will introduce you to the rest of the family.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

A few months back I contacted David McAloose inquiring about a used S7. At the time David said there were none available. But David said he would inform me if one becomes available. I was driving a 2013 S6 so I wasn't in a big hurry. I did purchase the S6 from David and had a great experience which is why I contacted him again for my next car buying experience. On a Saturday morning a few weeks back David emailed and said we just got a 2016 S7 in. He gave me the specs and 3 hours later I was at the dealership. Feel in love with the S7 (hard to believe because I loved my S6). In a situation like this the dealer really has the upper hand. They know I want the car and could play hard ball. But not David or Garber Automotive. In the end I had my end goals around car price and trade-in and ended up really happy with where we landed. That says a lot about Garber and David. I will most definitely make my next car purchase with David. In addition to my car buying experience Garber's Service department is the best around. I've owned many cars and worked with many service departments over the years and Garber Audi out of Rochester is the best around. I actually look forward to those appointments. Thanks David for a great car buying experience.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

#1BEST CAR BUYING EXPERIENCE IN OUR 67 YEARS ON THIS PLANET. COURTEOUS,CARING,FOLLOW UP #1,PURCHASED THIS CAR FROM 871 MILES AWAY. BECAUSE OF KRISTEN.YOUR LUCKY !

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

Spurr cares for customer satisfaction always giving their best to please. Workmanship is done in a timely fashion and done with care.

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

#1BEST CAR BUYING EXPERIENCE IN OUR 67 YEARS ON THIS PLANET. COURTEOUS,CARING,FOLLOW UP #1,PURCHASED THIS CAR FROM 871 MILES AWAY. BECAUSE OF KRISTEN.YOUR LUCKY !

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I contacted the dealership in advance about the car I was interested in purchasing. A friendly associate confirmed its availability and then scheduled a test drive for me, and then re-scheduled it after my schedule changed. My Audi specialist, Will, was FANTASTIC- knowledgeable, friendly, enthusiastic and helpful. He felt honest and trustworthy as he advised me throughout the test drive and buying process. I got what I feel was an outstanding price for a 2018 Audi, with Will and team working with me to satisfy my car needs. I had no idea what to expect, as I'd never purchased a "luxury" car before, but in every way this was an excellent buying experience!

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Tim Carney, our salesman, is the most knowledgable Porsche-guy I have ever known. This is perhaps the twelfth car I have purchased from this dealership over the past 20+ years and most all staff members that I interact with have remained the same throughout all these years and despite the fact that the ownership of the establishment has changed. The new owners have completely renovated the facilities, but despite the fact that they are from out of state and did not know anyone working in the dealership at the time of purchase, they recognized good talent and have kept all the key employees. Thank you Garber management!

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

I had explained to Lidia right from the beginning that I was not in the market to purchase today but was interested in teat driving a Audi convertible, since I never have. I had just had my Porsche in for service and thought I had some time. Not only did I test drive a used A5 she insisted following a drive a new A5. She was very good at explaining the brand to me and with any questions I might have had. She had a smile on her face with knowing I was a "tire kicker" for the day. I will definitely go back to Lidia when the time is right for me!!

Great drivers car ! You feel the road. Good on gas and very comfortable, and made with the German quality you would expect. Will buy another, or a q7

We suffered a total loss and we were forced to purchase a car. We visited other dealerships that only concentrated on lowering a monthly payments, good except for "their" deal increased the price of the car by $1,200 over the life of the loan. My experience at Bob Johnson was just the opposite. They gave me 4 numbers, price, extended warranty options which was explained in full, APR and monthly payment. It was that simple. My salesman made it so easy, he was up front and honest. Given our situation we couldn't have asked for a better experience!

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I usually dread buying a used car from a dealership due to the up-selling of add on products like paint protectant, under coating, etc. None of that from Sutherland, Marlon Monti was our contact there and it was a pleasant experience. He presented the car professionally and offered what he knew of its history. The car was what we were looking for and we said yes to the deal in short order. Marlon handled the paperwork part of the sale efficiently and two days later we arrived to pick up the car. He said that in the final checkout they found the front brakes were worn so they replaced them; nice touch to complete the sale.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates. He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.

Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.