Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
Carl (C.J.) was very knowledgeable regarding the cars I asked about. He gave a lengthy tutorial (twice!), and was patient with all the questions I asked. I am very happy so far with the service I have received and would recommend this dealership and this salesman.
November 10, 2018 Last night I was ranting on Snapchat about how great the year of 2018 has been to me and my family. Its ending soon but the blessings do not stop. Thank God. And Thanks to Mike. He was patient, knowledgeable, and got me into the car that I wanted. I'm very thankful.
We have had a wide variety of dealership experience over the years but none as good as this. Carl made the entire car buying experience enjoyable. We had many questions which he answered professionally and explained thoroughly. We were treated as appreciated customers from our first visit through the moment we drove our new "Q" off the property. We met sales and service customers that told us their experiences were similar to ours. The finance dept., Tim, was also friendly and knowledgeable making that part of the process smooth. If the parts/service dept. is even close to being this professional, we will likely not go anywhere else for future purchases.
First let me say that I am very impressed with my A4. WAY more car than I expected for what I paid. I almost feel guilty, like I stole something. The car buying experience itself was just what you'd expect from a luxury automobile dealership. Everyone I dealt with was friendly, knowledgeable and professional. Chase took the time to explain the technical features to me without making me feel like an idiot. And Kenn went above and beyond to get my car delivered to me. Outstanding customer service. On a scale of 1 to 10, I'd give these guys a 12. If you're interested in purchasing a high end auto, after you've looked at the three point star and those Bavarian numbers, do yourself a favor and check out the Audi lineup. I think you'll be pleasantly surprised. And by all means, make the trip tp Audi Lafayette. You won't be disappointed. Thanks a lot guys. I sincerely appreciate everything. Oh...and I like the music.
Everyone we interacted with at this dealership was so friendly and professional. After considering other dealerships with the exact vehicle, we decided to go with Audi Lafayette because of how engaged their staff were from the very first inquiry that we placed online. We appreciate that they are not pushy salespeople and really work with you to make sure you get exactly what you want. They have continued to be engaged with us after the sale, calling to check in and assisting with setting up features of the vehicle.
Everyone was extremely friendly and helpful. Ryan and Matt were both very patient throughout the entire process and made the car buying process as pain free and as easy as possible. Ryan is very knowledgeable and professional. On all 4 visits that I made to the dealership, I received a very warm and friendly welcome from every single person on the Audi Lafayette team, every single time. And that warm welcome didn???t just stop there, it extended into the Service team as well. The level of service this team provides has far exceeded my expectations and any experiences I have encountered at other dealerships. Awesome job Audi Lafayette Team!
I have to say that this was by far the best car buying experience that I have ever had. Ken took the time to really answer any questions that we had about Audi vehicles. We had never purchased an Audi before that day. I have never had a salesman so friendly and knowledgeable about a vehicle. What I liked the most about Kenn is that he was not making us feel pressured in any way. I have heard from my neighbor, who drives an Audi, how wonderful their service department is for the customers. This really impressed me. My experience with the Audi Dealership in Lafayette was wonderful. I have only had my car for a few weeks but am looking forward to dealing with the Lafayette dealership
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