Audi Glenwood Springs & Glenwood Springs Volkswagen Review
It's All About Service
by GregLewis from DealerRater.com
December 3, 2018
4.9 (360 reviews)
There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a few hours, though often much less time. In my case, Ed Costie and Jeff Hummel could not have been more professional on the sales side--a satisfying experience all around. For me, however, it's the service experience that's even more important. After all, you interact with the service department multiple times during your car ownership. The service team at Glenwood Audi is professional in every way, meaning easy to work with, well organized, nice, efficient, and fast. I hope to make as few visits to the service department as possible (and I assume that will be the case, knowing the quality built into every Audi, but when I do need service, I know it will be excellent. And Ed and Jeff will swing by the waiting room to say hi. Even the head of finance came by to say hello.
2019 Audi Q5 2.0T Premium Plus Review
Beautifully designed for the most part
by Eastcoaster from Columbia, MD
May 9, 2019
5
Good so far. For a 4 cylinder it can generate a good bit of power when needed.
My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
The best
by Greatful from DealerRater.com
December 3, 2018
4.9 (360 reviews)
Time and time again I am blown away by the professionalism and sincerity . Jeff Hummel has continued to go above and beyond every time I have contacted him. I am very satisfied with my 2018 Q3 not only because of the reliability and performance but the treatment I receive. Example : I missed a scheduled time slot for 10,0000 mile service do to unforeseen circumstances. I was given another time to come in, not prior to a trip I needed to take , Jeff Hummel was able to schedule time before my trip to have service done , a great shout out to Chris Truax in service for making it happen . Royal Hayward is full of life and understands the Audi experience that is expected . I feel Corstiaan Westerhuis has an amazing team . I will only purchase or lease an Audi from them
2019 Audi Q5 2.0T Premium Plus Review
Quality SUV for a reasonable price.
by calcutta from Miami,FL
May 7, 2019
5
Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas.
Recommend it for a family, safe transporting children.
We found additional vehicles that are close to your year range.
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
The best
by Greatful from DealerRater.com
December 3, 2018
4.9 (360 reviews)
Time and time again I am blown away by the professionalism and sincerity . Jeff Hummel has continued to go above and beyond every time I have contacted him. I am very satisfied with my 2018 Q3 not only because of the reliability and performance but the treatment I receive. Example : I missed a scheduled time slot for 10,0000 mile service do to unforeseen circumstances. I was given another time to come in, not prior to a trip I needed to take , Jeff Hummel was able to schedule time before my trip to have service done , a great shout out to Chris Truax in service for making it happen . Royal Hayward is full of life and understands the Audi experience that is expected . I feel Corstiaan Westerhuis has an amazing team . I will only purchase or lease an Audi from them
2018 Audi Q5 2.0T Tech Premium Review
Great features
by sweet42797 from Lake Elsinore, CA
April 22, 2019
5
The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
Excellent Service by All
by Sweet Sue from DealerRater.com
November 6, 2018
4.9 (360 reviews)
We were desperate for a car and found a low-milege Audi Allroad that was 3 years old. The sales staff sent pictures quickly and Alex Feller was fast and responsive to help us fix the small problems that we were not happy with. He worked quickly and I was able to pick up the car within three days. They certified the car and came under the price for the certification by 300 dollars. I was concerned about one of the wheels that was slightly damaged and he replaced it before I got there. The car drove like a luxury foreign vehicle, and was everything I was hoping for. Financing with Mike Suave was enjoyable and relaxed, all papers were in order and he even found a $500.00 rebate for us that we were not expecting! I asked them to keep the car out over night so when I arrive I could see how it started in the cold. This was not customary, but they were thrilled to accommodate my request. I was also concerned about the defrost system in Audi's but I am very pleased to say I have had no problems with this even during the first three days of epic snowfall. Alex sat with me and "held my hand" while I figured out my new car. He was available for many questions over the phone and even called me back on a Sunday (his day off) to talk with me about a floor mat that was not included at the time of sale. He had the mad mailed to me since I was over 4 hours away. Overall, I am thrilled about my experience and I look forward to working with them for the next three years until my warranty expires.
2018 Audi Q5 2.0T Premium Plus Review
Great purchase.
by Jen212 from Gulfport, FL
April 6, 2019
5
The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
Alex and Jeff at Audi Glenwood Springs is a must!!!
by Winsome and Chris from Ouray from DealerRater.com
November 6, 2018
4.9 (360 reviews)
We called into Glenwood Springs Audi to look for an AWD vehicle since we live in Ouray, Colorado. We were greeted by two amazing gentleman, Alex and Jeff. Alex was very knowledgeable and wasn't pushy like other dealers we've come across. You could tell that he loves what he sells and believes in Audi. He made our experience enjoyable and I would recommend him to family and friends. Jeff is his sales manager, and he was another pleasant surprise to our experience. He is very personable, knowledgeable and sincere in helping us find our 2016 TTS Coupe (which we bought!). I know that when the time comes to buy another vehicle, Alex and Jeff will be the first team we call to help us. I have the utmost confidence that they will supersede our expectations.
2017 Audi Q5 2.0T Premium Plus Review
Love my Q5
by Deborah R from Gainesville, Fl
May 8, 2019
5
Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.
Audi Glenwood Springs & Glenwood Springs Volkswagen Review
Sales and Service have exceeded expectations
by ColeS-GJ from DealerRater.com
December 3, 2018
4.9 (360 reviews)
The entire Audi Glenwood experience has exceeded expectations. From Alex in Sales, Mike in Finance, and Chris and team in Service - all have gone above and beyond to make our Audi experience top notch. We have owned our Q7 for 2 years and could not be happier!
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