Trying Audi one more time!
November 6, 2018
I actually didn't think I would ever go back to Audi after the diesel fraud on my Audi A3. Why would you buy a vehicle from a company you couldn't trust? Well, actually...a few months after turning in my A3, and after working with the Wilsonville Audi Staff on the smooth return of my car, return of my unused extended warranty, etc.,,I realized that I not only MISSED the car, but that the Wilsonville dealership had not only been professional during the transaction; -they were great overall.....While at the dealership, I talked to a couple of sales people about the A3 Etron and was impressed...Unlike the BEAVERTON Audi dealership, they spent time talking about the Etron with me.....without pressure....On several occasions in the past, (while in my casual clothes) I went into that dealership...wandered the lot, and not one person 'bothered' to help me....snooty....distant...and disinterested....I eventually bought a car there, but not from their showroom sales people who had ignored me, but from their online sales guy.....He was great, but after the purchase, I never went back for service or anything....When Wilsonville Audi opened, I started going there and their service department was very good... I worked with Shawn Bowman on the sale of the new Etron....He was efficient, organized, responded to my calls and many questions, and overall, was very friendly and helpful....He was not pushy, and didn't try to up-sell products as is the case in many auto transactions. Overall, an excellent sales representative!....The finance person I worked with was also very good, and what is normally a rather painful part of a sale was actually a good one!...I'd encourage anyone in the Audi market to select this dealership....Friendly, helpful, fair, and customer oriented......I