Used 2020 Audi Q5 for Sale in Winter Garden, FL

I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.

I have shopped for cars in a variety of ways in the past (that CAR place with a MAXimum amount of cars, dealerships, etc...), but I will NEVER go back to those other ways again. This truly was the most transparent way to do business and should be a model of how we can successfully run our own businesses by allowing passionate and knowledgeable people into the correct positions to succeed. Here is our story: We were greeted promptly when we entered the show room. From past experiences, this would have been a dread as often on a car lot, you feel like a meal to the vultures, but they just wished to know what you'd like to do (buy, trade-in, just look around, etc...). They then pair you with a salesperson. We were fortunate enough to have Sam Hackett in sales to help us throughout the process. He educated us in how best to use Off Lease Only so that we get exactly what we set out to find. He showed us the transparency the owners want buyers to have (they provide not only carfax, but a third party company called 360 to let you know about any work done on a vehicle, as well as any accident details that could help make your decision better). He was patient and allowed us plenty of time to view the vehicles with him nearby, but not standing right next to us to eavesdrop like so many past salesmen have done at other companies. He graciously answered all of our questions and for the few he didn't know, he got us contacts to get the answers we sought. Along the process, we also met Chad Wickline, one of the Managers who was courteous and willing to chat for any length of time that we needed. We also met another manager, Gil Amir who sat in the car with us and helped us figure out all the buttons as there have been many advancements added to cars since our last purchase almost a decade ago. Never once did I feel like they were rushed to speak to the next person and we even got to know them as people a little more through the conversations we had. As we are a couple with younger kids, they could relate to what we were asking about due to their own experiences and it made for a very enjoyable overall experience. Our test drive was great! Sam said if we wanted him to, he would ride with us, but if we chose to, we could test drive alone. We loved being able to choose our own options as opposed to feeling as though we were being supervised the entire time. Due to our own timing, we even had to leave before the purchase to pick up our daughter from daycare and they helped us start the paperwork process and then let us go in the middle to complete this task. When we returned, there was Sam ready to say hi and help us reach the finish line. We spoke with Will Huffman in finance who was pleasant and transparent, as well as willing to listen to what we wanted, as opposed to trying to make us do something we didn't feel like signing up for. I could see this process taking some people only an hour or two from start to finish if they know how to use their system properly and know exactly what they want. We required more time than most to make our decision and to complete our extra tasks, but never once did we feel rushed. Sam was with us from 12:30 when we arrived, through 8 pm at night. I know not everyone always believes these reviews are true online, but I assure, this one is. Today they made a lifelong purchaser and client and you better believe I will be letting anyone know that is looking for a car that the best place to start (and finish), is Off Lease Only!

Awesome prices and great experience. Saved thousands and got a better expedition than I was looking at elsewhere. Dale ( poor guy ) was so helpful as I looked at 3 before I saw this one and fell in love with it. Dale was so paitient and calm thru the whole process. He didn't try to sell us the expedition, he tried to make sure it was the right one for our needs . It's crazy until you shop here you won't understand. His words were " buy something that you will be excited to drive not just something to drive " NO PRESSURE . I wouldent title Dale really as a salesman , rather a guide . I know this sounds like BS !! This is my second 2017 I bought here and saved tons of money !! .. just look online before you show up and it's super simple after that . But as a dad of 2 and a husband trust me it's super easy and no pressure and you save $$ Thanks again Dale Ps: the kids said to say thanks and they love ?? the EL room you suggested..

I had been on line shopping for my Bride a Lincoln MKC for awhile - I first noticed Off Lease on Ebay and their prices were better than many others so I went to their Web site and knew that this MKC was a good deal and just what my wife wanted "Crimson Tide Red " with Cappuccino seats., low miles ,lots of gadgets. Got a flight from B'ham to Orlando the next morning at 6 AM . Called my rep Lenin who went out and locked the vehicle , then picked me up at the airport . Lenin had patiently spent a good deal of time on the phone with me late the evening before .He got answers for me of some out of the ordinary request . No pressure from Lenin . Test drove . signed the papers wrote a check . THEN - after returning to the hotel I ran across a problem .Noticed there was a film on the car as if it had a body shop over spray .Drove the MKC back to lot and called for Lenin . He stopped in the middle of his 4 o'clock lunch . Understood the problem , called in the manager, Chad, who carried the car back to the clean up shop . Then after about 30-45 minutes they brought the car back as shinny as it could be,no film as if it had been waxed . Next morning drove the 10 hour trip back home to Tuscaloosa. Told my Bride of 45 years Happy Anniversary . She was VERRRY HAPPY ! .She has been in it most of the day playing with all the features . Lenin is the MAN . The only problem is while your waiting for your wife's new car to be brought up for the test drive you sit across from a line of Corvettes , Mustangs , Jaguars etc. just making you lust !! , but knowing the 1st place I will look when my 98 Firebird has to be put to rest . Thanks to all

Jose Morales is one of the best car sales man I have dealt with! He was very courteous kind and had my best interest at heart. I got to the dealership 30mins before closing time and I was in a hurry to leave Orlando as I was moving to Fort Lauderdale the next morning and had to be at work there for 12noon. He was not just quick to make a sale! I felt some type of way having them there hours after closing time and I was also pressed for time and wanted to just get things over with, but he sat me down ensured that the BMW I picked out I really loved! He was like ???I know you are in a hurry, but I just want to ensure you love this vehicle and is not just choosing it because you think we are closing in a few minutes??? He asked questions to get an idea of what I love and he made suggestions. Patrick the sales manager was also awesome! He did my paper work and had me sign all the documents in no time! Jose went above and beyond and that I will ALWAYS remember! He made me feel like I was his sister picking out a car and he ensured his sister got something safe, nice, exactly what she loved and wanted! Thank you Jose! It???s hard to find sales men as genuine as you are now a days! Your service was exceptionally 👌

My son???s colleague recommended OffLeaseOnly to him for getting a quality used car at a good price (without the stress of haggling over price). As such, we immediately googled offleaseonly???s reviews and were a bit surprised at highly-rated they were. so, we decided to go over to their Orlando location and check them out. To our pleasant surprise, everything we saw on the internet matched up with our experience. Our Salesrep, Ann, was awesome (highly recommend her). She was friendly and did not push us in any way to buy a car. Rather, she focused on ensuring that we had all of the needful information about the cars we were interested in possibly purchasing. After selecting 3 cars, she???s carefully spent time with us reviewing all aspects of the car (Carfax, warranties, TruePoint inspections, etc.). Moreover, she worked with us way into the middle of the night to facilitate the purchase of our car (she worked over 1+ hour after closing) letting us test drive and select the car we wanted. Again, this is NOT your typical car-buying experience and would HIGHLY recommend you check it out. I???m always a skeptic about ???an easy car-buying??? experience, but I have to say that these guys are great! Five stars to Ann and Offlease!!! Will definitely go back fir another car again!!! Finally, kudos to Jerell B (manager) for helping us with our buying decision. We narrowed our decision down to 2 cars and he objectively helped us finalize which car to purchase. He was a great help!!!

My wife and I showed up on Saturday 11 August 2018 to just SEE what "OffLeaseOnly" was all about. When we arrived I was shocked and amazed at the operation and the size of the property. First stop restroom as we traveled 2 hours to Orlando. Almost walked away but then asked someone (Moises Cintron), how does this work? He took my wife and I in tow and we checked in. He asked what we are interested in and we felt like he was treating us like family. Every question I asked about the operation he answered in a professional, polite, and informative way. My wife and I NEVER felt pressured to buy. I must admit I was NOT prepared to BUY Saturday. We took a road test and was pleasantly pleased with the 2014 Lincoln MKX. Upon our return, Moises asked if we had any questions. I stated I was interested in buying that car but did not have what was necessary ie. Check Book, Credit Union Summary, etc. He explained to me that car could NOT be HELD or put on HOLD. I set up a return visit to Orlando on Tuesday 14 August 2018. I called Moises early Tuesday and said that the SD card that operates the In Dash Navigation was MISSING. He said he would take care of getting one. When I arrived Moises told me that Mike (General Manager) took charge and installed the SD Card. My next step in the process was with Dewayne in (Finance). A true professional, positive, and polite young man that made me feel comfortable that all the paperwork was going to be done RIGHT. After that Moises and I proceeded to my 2014 Lincoln MKX, he install the License Plate / Tag, took my picture shook my hand and off I went. ABSOLUTELY the BEST car buying experience I have ever had (70 yo). Thank you to all that made it possible.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Overall what you would expect from an Audi dealership. I would have rated this place 5-stars across the board in years past, however, on my past service visit I was surprised how difficult it was to get someone's attention once I parked my vehicle in the service area, I wasn't greeted by anyone and had to find someone to acknowledge my presence. The service techs also somehow missed a pretty bad bulge in one of my tires that probably came from a pot hole. Not sure how they missed it since they rotated and balanced my tires as a part of the service and I also had my car washed and detailed. It was so bad that the service rep caught it the second he looked at my car when I came to pick it up before they gave me the keys. Thankfully he caught it and I was able to get the tire replaced, but this of course made me question the thoroughness of the entire 10,000-mile inspection. Hopefully my next visit is a 5-star experience as I had usually had in the past at this dealership!

This is the way car buying should be! No pressure to buy no sales person chasing you down, ridiculously huge inventory all makes from Alfa Romeo 🚘😘, to Maseratti, from BMW to Nissan any car you can imagine they carry at a very decent price. My experience was out of this world, from tasting Cuban coffee to life's conversations.I'll definitely recommend this dealership. Alberta takes customer service and sales to a whole new level. I seriously recommend anyone buying a car to try them out. Ask for 💃🏾Alberta Arencibia and tell her Sam sent you😉

My husband and I had the pleasure of leasing our second Audi with Audi North Orlando on July 21, 2016 from Frank De Wilde. It was by far, the best car leasing experience we've had. Frank made our transaction smooth, easy and fast as we drove up from the Florida Keys just to work with Frank. I called Frank about a week earlier and told him exactly what we were looking for as we needed a bigger vehicle than our current Q3 to pull our boat. He recommended the Q5 with a towing package, emailed me pictures of what was in stock and within a few hours, we decided on the one we wanted and set a date to pick it up. Once we arrived to the dealership after driving 6 1/2 hours from the Keys, Frank greeted us and we were in our new Q5 within less than an hour! I brag to all of our friends about our experience as it truly has left a wonderful impression with us. We will be back for our next vehicle and look forward to another great experience from Frank and Audi North Orlando.

I worked with Brandon Lowe for several months to find the right vehicle for me. We went through several A4s and a few Q5s before finding the right car. Nearly all of our negotiating was done via e-mail, with occasional in-person visits to check out several cars. When the right time came, all I had to do was come into the dealership and sign the paperwork, all the hassle and negotiating was done up front from the comfort of my house. I can't stress how pleasurable it was to work with Brandon during this experience¿ and wouldn't hesitate to recommend him and Audi North Orlando to anyone else.

Brian Gurney is just great. Each time I've had to call in about a service questions, (he even remembers my name and our previous conversations) we have a good laugh. It is so nice to talk a service guy that is not all stuffy, but down to earth and honest. Between Brian and the salesman Frank, you will have me for life. great job AUDI hiring Brian. Please don't change bro.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Brian gurney is amazing!!!! I have had several service people over the years, but Brian has been the absolute best ever. Just because of him I will not go to any other place for services to be done. No matter of it would be cheaper outside of Audi. I trust him that much. He kept me updated to everything. I feel like I can actually say he is very good associate of mine. I'm repeating what I've said before, Audi did great hiring him.

This was my first experience at Off Lease Only Orlando after hearing about it from a friend. I was in need of a car and wanted to find an up- to-date vehicle for a good price. My heart was set on a 2017 Toyota Corolla and I got it! Abner, my sales rep was so helpful during the entire process. He was very professional and treated me like a valued customer. It was nice not having to deal with a pushy car salesman. The entire purchasing only took about 4 hours, but make sure you get there EARLY as it does get very busy. I appreciate that he approached car buying with honesty and gave an upfront approach- which you don???t often get from traditional car dealerships. Perry was great in helping me find what I needed and Chad was more than helpful in the finance department. Overall, I can say with confidence that Abner is a great sales rep and he will go the extra mile to work with you. I remember my trade-in car at the time was not starting and he even offered to give me a ride to Off Lease Only Orlando so I could purchase a car. I highly recommend purchasing from here if you are looking for gently used cars and they have a fantastic selection. As the customer, I would advise you to be responsible in doing your own research on the vehicle you would like (there are computers all throughout the lobby to do so- with a free Carfax search available ) and take it to a mechanic for inspection (which they also give 3 hours for you to do on your own dime) so that way you are making an informed purchase. I would say Off Lease Only Orlando is very fair and there are really NO HIDDEN FEES just your basic tag/registration fees if applicable. At Off Lease Only Orlando ,they are all here to do their job and help you find a car that best fits your needs. If I ever have to buy a used car again, I will definitely go to Off Lease Only Orlando and go see Abner!

Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I???m in love with my 2019 Volkswagen Jetta. Totally recomend it!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I went in for service on my 2010 beetle and the a/c was not working right so mike Lombardi in service explained all to me and when I came back, he went over exactly what was done. I was so satisfied with his friendly service. while I was waiting to pick up my car, an orange 2016 beetle just drew me right in, I fell in love with it instanlly and then I met james, the brand new car salesman. he couldn't have been nicer very friendly and helpful and then along came neil to help him out...neil is clearly very knowledgeable and sharp. I even enjoyed gary (I think that's his name) in finance who made the process easier for me to understand, his patience with me on that was exceptional. overall the south Orlando staff was and is the best. thanks again guys

I needed my first service call for my 2016 Jetta. I was in at 7:30 am and out by 9 am. That's amazingly fast. My service writer was on point, give him kudos please.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.