Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Didn’t get to purchase a vehicle but the team at Massey seemed to be very helpful. Only when asked to negotiate on a used vehicle we got a no from the start! This is my reasons for going some place else.
Purchased a vehicle from the internet, by phone. The deal was made with full, friendly service by the Sales Person. My son was local, and checked the car out for me. He was shown the car and an offer was made to take it for a drive. He was treated very well while at the dealership. Things went smoothly.
by Thomas Emde from Apopka, Floriida, near Orlando
November 3, 2015
visit went well, i enjoyed the very nice waiting room and the snacks.
However, i still have the same problem that i already mentioned in 2 previous visits.
When using the AC i notice an initial musty odor. looking on the internet i see this is not an unusual complaint. i do not understand why FoMoCo has not found a fix, especially for the 2013 Lincolns. i still have much warranty time remaining so i will continue to ask for a remedy .
if the problem remains i will ask the sales manager to find a newer car and a reasonable trade-in price. i have a White 2013 MKS, i want one just like it, perhaps newer that has no objectionable odor in the AC. otherwise, i love the car, it is the best road trip car i have ever owned.
It is always a great visit, very polite, pleasant and most of all they listen to what you have to say. I have only dealt with the Service Department and Cashier. They are always very professional. Thanks for the great service!
Every person I came in contact with was helpful, professional and went the extra mile to put me in the vehicle of my choice at the price I could afford. Finance manager was the best and so was the salws manager and salesman I dealt with. Thank you all!!!!!!!!!!!!!!!!!!!
Exceptional service from start to finish. We made an online inquiry about a 2018 Forester and was contacted by Nick Clough who was very knowledgeable, professional and courteous. We explained to Nick exactly what we were looking for in regards to vehicle and price point. Nick went to work and found us the perfect car. When we came to the dealership for our test drive we were greeted at the door as if we were a returning customer. We were not bombarded with pushy sales people but were asked who our appointment salesperson was. It was a class act all the way around. Completing the financing was as simple as signing a few documents. Nick took care of most of the detail work before we ever came in. This was a nice touch and made our experience much more pleasurable. I would wholeheartedly recommend this dealership and Nick Clough for all of your Subaru needs.
I’ll definately be back for my next new vehicle!
I am pleasantly surprised at how the car buying process has changed over the years. It's a much less painful process. Sure, it still takes hours, but it feels more like a buyer's market than the high pressure sales tactics of the past. Both sales and finance were friendly and easy to work with. I also like the fact they have Mike the "Tech Guy" go over all the bells and whistles.
Bought my car last week and made an appt with mike to go through everything about the car with me. He is amazing. Took me through every detail and helped me set every up correctly. Everyone is so nice and helpful!!
I recently bought a used Expedition. Our sales Experience was beyond what we expected. I could not be happier with this purchase and dealership as a whole. Their service department, which services all makes and models of vehicles is one of the best around. I've always taken my previous vehicles there for service and will continue to do so with our new one. Overall it was a great experience. John Troutman, our salesman went above and beyond as well as our service advisor Christie. Thank you.
My name is Kyle and Alonso salazar and Marc Anderman really went to bat for me in my hour of desperation. My charger engine blew up and with my baby a week away from being born i needed a vehicle quickly. I had no money for a down deposit. So i called around and when Bill Bryan kia heard my situation they can and picked me up and a few hours later i drove away with a brand new kia sportage. Thanks again guys u really saved the day.
Everyone was very patient with us, as this purchase took almost 10 months to complete. Listened and understood our needs and answered all our questions. Super friendly staff!
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