2019 BMW 330 for Sale in Palm Harbor, FL

Brought my 2000 Z3 in for repairs: ABS warning light on, dashboard night light check, trunk struts replacement, new fob activation, radio volume knob check, and oil change check up. I had had problems with Ferman in the past where my car was brought in for the same air conditioning repair several times, and I had to pay again. So, I told Mr. Wilder that I was concerned about my history with Ferman, and asked how much would the repair cost. He said "in the thousands. Your car is 20 years old." (even though my car is seen regularly and successfully at Reeves in Tampa). He said "he could find 5 things wrong with a new car right now", which made me wonder what I was getting into. I asked him if I could drive to Reeves, and he insisted it was not safe, that they will give me a loaner, I asked about an oil change, and he said my car would be checked ???from head to toe." Did not get an estimate until the third day. The estimate was for $3975.21, and included ABS module box for $2117.14 (although Mr. Wilder told me that may not be the problem), front brakes pad only and replacement (yellow 4) at $355.02, drive belt replacement for $239.65, wiper blades replacement for $94.61, headlight switch for $536.46, shop charges of $52.57, taxes of $260.06, two diagnostic charges at $160 each, but did not address my request for trunk struts, radio volume knob check, oil change, or programming the new fob I had brought in. I was given a separate quote for $125 for the oil change, and $296 for the trunk strut replacement. I decided to take my car to Reeves since I was not comfortable with the quote, and I was asked to pay $343.47 for the estimate. I was not allowed to apply the $343.47 estimate charge to the struts or oil change because according to Mr. Wilder it was not part of the estimate. I asked to speak to a manager, and was told none were available -- all were in training. Incidentally, the multipoint check had not been done: fluids were not topped, tire pressure was not checked. I bought the OEM trunk struts at Advanced Auto Parts for less than $30/pair. The attendant replaced them for free in less than 5 minutes. Two rings need to be snapped off each strut using a flat screw driver, and then the replacement struts snap back on. I also purchased extreme weather premium wipers for $33/pair, which again the attendant snapped on my car for free in less than 3 minutes. However, when he replaced my wipers, he said my old ones were in good condition, and would not have needed changing. Update After writing this review, I was contacted by Ferman's General Manager, Mr. Bob Murray to discuss the situation. I visited the dealership and in the absence of Mr. Murray, spoke with the Assistant Manager, Mr, Karl Alvarez, who listened attentively to my concerns and introduced me to Mr. Brian Pelletier, Service Manager. Mr. Pelletier was very sympathetic, and asked for a chance to make things all right. He assigned my case to Ms. Jamie Annese, Assistant Service Manager and Kyle Silcox of the Gold Team worked on my car. They made all the necessary repairs: abs module, electric switch, drive belt, oil change, and fob activation (the new fob could not be programmed, but the old one seems to have been restored to its old glory) at a reasonable price. Ferman did right by me. Trust is something your can't buy. Thank you for restoring my car and my faith in you.

Once again I had a very enjoyable, informative and most professional experience with Steve Venden and Ferman BMW - my second car leased with Steve. On Monday, June 18th, I brought my 440i in for service. I leased that car from Steve and Ferman on December 12, 2016, thus was in the middle of a 36 month lease. Our 2 door car needed to be upgraded to a 4 door. While Cesar Tereso (also excellent) was assessing my car for service I took the time to roam the new car lot looking at 4 door models. I asked Tereso not to do anything with the service until I spoke with Steve about a new lease on a 4 door. Long story short, Steve and I arrived at a 2018 540i, beautiful 4 door on the lot with a complete sports package. I had described to Steve exactly what I wanted and he found it - the perfect car for my wife and me. Alpine white with a white leather interior, my wife???s favorite combination. Steve wasted no time - we immediately took a test driver then came back to his office to negotiate a new lease. I added a couple features that we already had on our present car - carbon fiber spoiler and mirror covers. I then had to leave for an appointment but Steve told me he would run the numbers and get back to me soon. I heard from Steve in a couple hours and we quickly consummated the deal. We bought out of our first lease and set up a new 36 month lease for the 540i. Steve would have had the car and paperwork ready the next day but my wife was scheduled for surgery so we met yesterday, Wednesday the 30th at 11:00am. Our new car was completely detailed. Steve even surprised me by having the car already tinted! At 11am yesterday the car was completely ready (a couple items had to be ordered). The car was perfectly detailed. The financing was set up and handled efficiently by Scott Douglas (Spelling). I transferred everything from my 440i to our new 540i. Steve then took the time to completely orient me to the new car, he answered all my questions, set all my personal settings, paired up my phone, etc. In summary, I couldn???t have had a better car buying experience. I have purchased or leased over 30 cars over the years and my 2 best experiences by far have been with Steve Venden and Ferman BMW. He is the best - knowledgeable, professional and low pressure. I could not have been more satisfied with a car buying/leasing experience. I do know from past history that Steve with answer the phone whenever I need him. I do recommend Steve Venden and Ferman BMW to any person interested in a new or pre-owned vehicle.

Mary Jo was fantastic to work with. She met me at the dealership at 7:00 PM due to me not being able to leave work during the daytime. She had everything organized and ready for me to look over. The pricing of the car was by far the best I saw in my searching and they even accepted my car with a rebuilt title and 102,000 miles as a trade in and matched the CarMax purchase offer. The other dealerships I met with around Tampa were only willing to pay 1/3 what CarMax offered. While I was signing title and registration documents, Mary Jo went above and beyond by transferring over all of my belongings from my old car to my new car with impeccable detail. What's more, a small GPS chip not visible without knowing where it was. I called the next day and Mary Jo packaged it up and mailed it to me. My experience was void of smoke and mirrors, transparent, more than fair in terms of value and amenable to my needs. I will definitely consider repeating my experience with them when I purchase another vehicle.

On March 3rd of last year I purchased my first BMW from Reeves Import Motorcars. I test drove a CPO (2012) 128i and knew I had to have it. Sales Associate Paul Salisbury & Advisor Michael Khoury educated me on the advantages of owning a BMW and the test drive did the rest. Nothing drives like a BMW. A recent experience in service was over and above the Reeves normal exceptional level. I asked my Service Representative Johnathan Weihman and the Service Manager Kevin Walker about some unusual wear on two spots of my Boston Leather Interior. Even though out of warranty they checked with BMW USA and replaced the parts - I was only responsible for the labor. A loaner car and a couple of days later my BMW was perfect again. From the purchase process to the outstanding service, Reeves makes it easy. They appreciate your investment in their product and treat you like family.

So impressed by this dealership???s service. This is my first BMW and I???m blown away at the difference in how service and staff can vary from dealerships and companies. Keep up the excellent service, this is how you keep customers coming back for sales and service 😋

Was looking for a CPO BMW X5. Was unable to locate the car with the exact features I wanted in the Orlando area. Dealers in the Tampa bay area had what I was looking for. Called several. Reeves was the most responsive and friendliest by phone. Reeves reached out right away from my web inquiry. I was initially contacted via email and phone by Raelyz. She was incredibly helpful and accommodating (it was the dealers closing time). After speaking with Raelyz she hooked me up with Minja who called me within minutes. They both knew I would be driving the next day over 100 miles to do a deal. I respect them for holding out for my arrival. I couldn't be happier with my purchase and the way the dealership and specifically Minja treated us, absolutely the best. I'll buy from Minja and Reeves again when I'm ready.

My Salesperson is Kenny Russell. When we purchased our X1 he was very knowledgeable about the vehicle and was truly friendly. We had to purchase this car from him we was that good. It's been almost 2 years since we made our purchase and could not be happier with the vehicle and when we need to purchase another car it will be through him and Ferman. Our grandson Cooper (6 years old) is on the Autism Spectrum and whenever we come, usually every other week or so (Cooper is a car guy) and loves BMW & Mini Coopers we are always treated with kindness and respect. A few weeks ago Cooper was having a conversation with the GM and he was so impressed with Cooper's knowledge of cars in general he gave him a model of an i8. Cooper immediately knew what it was and asked for a ride in an i8. Paul Scaglione heard of Cooper's request and made it happen this past Saturday. As Cooper entered the service area all the Service Reps and anyone who was there clapped as Cooper entered the i8 and had his ride. Today is Sunday and he is still telling everyone about his ride. Thank you very much Paul & Ferman BMW for making my grandson a very happy little guy and a customer for life. WOW you guys are more than a car dealership!

On December 27th, we ordered a 2018 330e for our daughter as a college graduation gift. From beginning to end the experience was fabulous. We tracked the progress of the order via the ???MyBMW??? website. The BMW Genius hotline even gave us the name of the cargo ship that her car was loaded onto in Munich. Using marinetraffic.com, we were able to monitor the ship???s journey from Germany to the US. When the car arrived in Palm Harbor, our client adviser Dan McCloy called us right away and scheduled the delivery appointment for the next day (March 31st). After a brief, but pleasant experience with Bobby Haines in the finance department, Toby and Scott (BMW Geniuses) helped our daughter learn all of her new car???s features; from pairing her phone to using the electric car charging port. Overall it was the best car-buying experience we have ever had!

Sara G. was FANTASTIC! She knows her Mini! We had an informative test drive. I wish I remember the two finance gentleman, they were also knowledgeable. Thank you all😋 I love ?? my Mini🤗

Gary Mack was truly a pleasure to work with from initial meeting to handing me the keys to my new X3 (which, by the way, I LOVE.). Up to this point, I give the dealership an A+....hopefully I???ll be able to give the Service Department the same....too early to tell. But, thank you Gary for everything, including your sense of humor 😉.

I can't thank Albert enough! After getting a flat tire in my brand new sport discovery Land Rover,no one had the right tire for our car. We live 30 miles from Reeves dealership so Albert volunteered to personally deliver us our new tire when he got off work that evening! Now that's 5 Star customer service ¿Thank you, Scott and Eileen

This is my third car I've purchased this year from Jon Swensson at Reeves. Jon makes it so easy to purchase a vehicle. His knowledge of the cars he's selling is unmatched and his level of customer service in unparalleled. I would strongly recommend anyone to purchase a car from Reeves especially through Jon. He really makes the car buying experience pleasurable and knows how to make his clients feel special. Jon will go the extra mile whatever it takes to make sure his customer has a phenomenal experience. Thanks again Jon!!

The service I received from Michael Zimmerman was truly exceptional. My purchase was honest, fact based and not high pressured. They did everything g they said they would do. There were no surprises This was my first purchase from Reeves and Michael - it will not be my last

I live in NJ and bought a VW Beetle from this dealership over the phone. Tony was very professional. He created and sent a video of the car to show the condition. He coordinated the transaction and the shipment of the car from Florida to NJ. The car arrived today and my daughter is soooo happy. Thanks Tony Thanks Reeves VW

Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we thought we wanted - wasn't. Mary went out of her way to put us in a car we would like, and the exact color and style just happened to be delivered while we were there! Serendipity! They prepped it and we drove it home. We love our new 430i ... and Ferman BMW!

Reeves was the most positive buying experience I have ever had. Ryan an Kevin were extremely professional an personal. Neither wasted my time but made sure I was completely satisfied. I will definitely return and recommend Reeves.

This dealer makes car buying easy as possible, I looked at other dealers but decided to come back here because I liked my experience the first time around back in 2007. I bought a MINI Cooper 11 years ago and came in to test drive a 2015, which was great but the 2019 was incredible! So after my husband talked me into it, I bought the 2019 and couldn???t be more happy with the car! Mark Davis was my salesman and he really knew everything to know about the cars and even gave me a little lesson before I left on all of the features of the MINI I bought. I truly appreciated that extra attention.

I just financed a car from here (BMW Select program... not a lease, not a purchase, but a pretty awesome program offered only by BMW that will save you lots of $$ each month. I know, it sounds like there is a catch, but I can't find one. I'm an auditor and dug into every detail... and it checked out for me). First, I was looking to lease either another Nissan Rogue or maybe a Honda CRV... that was where my budget was for a new lease. I NEVER NEVER thought I'd get a BMW in my price range. However my sales guy (correction, my new friend) Erick Martinez went to bat for me. He already got my BF in a new car about 18 months ago (which is how I ended up at BMW), and he was going to do whatever he could for me... you would think I was his own sister the way he went after a deal for me. He remembered my BF like he was just in yesterday, and he took a lot of time with us making sure I was happy, I made the right the decision and not over-pressuring me with any deals. Further (and yes, I'm over 30, do not judge me for how I adult) Erick got on the phone and spoke with both my mom and my dad to explain the deal and the BMW Select program to them (I don't know why they don't listen to me...). At the end of the day, I walked away in an X1 (who knew those had HEADS UP DISPLAYS?!) and it was in my budget and I actually felt good about the experience. There was no shady sales guys tactics, no uncertainty... I was treated like family and it was such a great experience. I'm incredibly happy, customer for life. Thank you Erick!

I typically get a loaner, but today, my molding repair I was told would be a quick job <45 min - the experience was painless on many levels 😊

On March 3rd of last year I purchased my first BMW from Reeves Import Motorcars. I test drove a CPO (2012) 128i and knew I had to have it. Sales Associate Paul Salisbury & Advisor Michael Khoury educated me on the advantages of owning a BMW and the test drive did the rest. Nothing drives like a BMW. A recent experience in service was over and above the Reeves normal exceptional level. I asked my Service Representative Johnathan Weihman and the Service Manager Kevin Walker about some unusual wear on two spots of my Boston Leather Interior. Even though out of warranty they checked with BMW USA and replaced the parts - I was only responsible for the labor. A loaner car and a couple of days later my BMW was perfect again. From the purchase process to the outstanding service, Reeves makes it easy. They appreciate your investment in their product and treat you like family.