BMW for Sale in Palm Harbor, FL

From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!

My daughter had been looking for a car for about a month now and had been having a difficult time finding exactly what she wanted. During this time, we met Ryan three to four weeks ago as she was interested in purchasing a Mini. When we first met Ryan she wasn???t 100% sure she wanted a Mini. He was very patient and took the time to educate us about the Mini???s and also spent time trying to find us one. Yesterday, we went to another dealership and had such a horrible experience that words cannot describe. So today when we returned to Ferman Mini it was so refreshing to have a sales person who was relaxed but also very forthcoming with everything from numbers to the condition of the car we were interested in. Saying that Ryan is an amazing person as a whole is an understatement. He truly cares about his customers and is willing to take the time to make sure they are happy. Needless to say my daughter bought the car at a very fair price! Thank you so much Ryan! Dan in finance was also very easy to work with and the manager Doug was wonderful as well. Great dealership who I will recommend to all my friends!

The sales person did a great job and kept me informed of what was going on with my application. Doug and Matt explained each step in the process of buying a used car including my trade in.

In recent weeks, and actually since August I have had the absolute pleasure of visiting this Dealership no less than 7 times. I dropped off my MINI Cooper lease in Late August. I started looking for a New MINI (on-line) some time in early July or late June. I have had service 3 times on two other cars, and recently purchased a 2019 MINI Cooper Countryman S. All Chili Red! Santos my MINI sales advisor should have fired me in September. He was very patient and I absolutely LOVE my New Countryman. Now he is a full time Manager and I was his last sale. BMW Service always has treated me exceptionally well and my last 3 visits were no exception. Jamie Annese always seems to be yessing me whenever I have a request. The Service drive is always friendly and all the Service Advisors are a team. Now, I get to Heidi Coberly. Truly a professional in every aspect of what she does. Never a it can't be done. Always we can make it happen. Her smile is contagious! Thank you Ferman MINI and BMW!

Matt was the best kind of car salesman. Laid-back but ready to assist when needed. Knowledgeable. No pressure. He put together an amazing deal over the course of a few days due to our budget restrictions and finally we said yes because it was too good to turn down. He completed the paperwork a day in advance and we literally just stopped in , signed the docs, and drove away in a brand new Mini. I highly recommend him and Ferman.

Ryan made the process of choosing the right car stress free. He was great at showing all the different features of the different models and options. He made sure I had exactly what I was looking for at a fair price. The whole team at Ferman mini was awesome.

Treated with respect and understanding of my needs without feeling any pressure and Sarah was great at explaining things never thought she didn't know what she was talking about.

My wife and I recently purchased our second MINI Cooper S. Working with Sara was an absolute delight. She is a true professional and knows the MINI inside and out. She went above and beyond to answer all of our questions and guide us throught the buying experience, including tutorial and delivery. Sara and the Ferman MINI team made buying this car an outstanding experience. We???re ready to motor in our new MINI.

always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department!

I traded a 2000 corvette in on my new 2008 corvette. I smelled gas when I left the dealership but figured it was a overfill kind of issue. Did not go away so after having the car checked on a lift we found the fuel tank had been leaking for awhile. That should have been obvious during the inspection process. I knew the car had a scratch on the drivers rear fender but found much more damage down low on rear quarter panel when we had it on the lift. Fuel issue is around $2000, and body damage was quoted at $1500. To $2000. To repair. I am not a happy customer. Jeffers

This was my third BMW from Ferman with salesman Robert Chodorowski . As before, Robert was pleasant, efficient and knowledgeable about the newer car I bought. His expertise allowed a smooth transition in the trade in. Robert showed me several cars to choose from. He tried to sell me the car I would be happy with and he did. The finance end was expertly handled by Joe Cleaver my ex service agent. This process, although tedious with all the paperwork, was also done smoothly and efficiently by Mr. Cleaver. The final touches, familiarizing me with the vehicle after Robert's general comments was handled by one of the Geniuses, Stone who proceeded with a sort of question and answer orientation that was very comprehensive and satisfying. Overall, Ferman as usual, hit another home run in their dealing with me ! I would definitely buy yet another vehicle from them and would recommend them to friends.

Just called with a question but as usual they were very professional and friendly and answered my question fully. Always a pleasure to deal with Ferman MINI.

Mary Jo was fantastic to work with. She met me at the dealership at 7:00 PM due to me not being able to leave work during the daytime. She had everything organized and ready for me to look over. The pricing of the car was by far the best I saw in my searching and they even accepted my car with a rebuilt title and 102,000 miles as a trade in and matched the CarMax purchase offer. The other dealerships I met with around Tampa were only willing to pay 1/3 what CarMax offered. While I was signing title and registration documents, Mary Jo went above and beyond by transferring over all of my belongings from my old car to my new car with impeccable detail. What's more, a small GPS chip not visible without knowing where it was. I called the next day and Mary Jo packaged it up and mailed it to me. My experience was void of smoke and mirrors, transparent, more than fair in terms of value and amenable to my needs. I will definitely consider repeating my experience with them when I purchase another vehicle.

Everyone was a great help I was speaking with a few sales people but ended up working with Matt who was very helpful and knowledgeable.

Great car! I liked the sales representative, however financing was confusing. A "glitch in the BMW system" created unnecessary stress and compromised the process. I thought price and trade-in was fair. Dealership in general feels haughty compared to the Audi dealership I was working with in Clearwater. Reviews after 6 month ownership would be better to gauge Service Department and the post sale experience. This review is first impression. Hence, an average score. We'll see how the relationship progresses.

I went to mini to get my 2dr mini worked on and drove out with my new luxury 4dr mini!! Everyone at mini was so helpful. Matt was very helpful through the whole process. He stayed in contact through the whole process & even came in on his day off to help finish paperwork. Matt worked with my budget and got my payments lower than my last payments, but with more amenities and vehicle protection. If you want a excellent car buying experience then head to Ferman Mini of Tampa Bay and ask for Matt Cerro!

I had a great experience with Ferman BMW. I would recommend to anyone going to trade in their vehicle, to do their homework, and know what your car is worth. The purchase price was fair, and after a little "back and forth", my trade in value was fair. I give Ferman 5 STARS. I would recommend them to family and friends. Low pressure, great service....from Jack Dennis to Mickey Lambert to Scott Simpson to AJ Clarke...all treated me like I was a family member.

My advisor went above and beyond to remedy bad decisions and poor organization of the dealership. Had to wait weeks to get a loaner when I needed a AC repair... in Florida. I have worked with other advisors there and they pretty had the ???why are you bothering me???? Customer service attitude. At least they have one advisor that bows what customer service means