Used 2019 BMW X5 for Sale in Fort Worth, TX

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This car has all the stuff that I need for my commute everything and I am very please to try it every day and liking it.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car has all the up-to date and has more advanced technology. surprises me. love the ride and comfort with my family. thank you, Venkata

Appreciate the support for my i3 was able to charge efficiently on 2 hours. Enjoyed your facilities while waiting your people were quite enjoyable. Thanks again

Very comfortable and performs great, interior is much nicer the my previous x5's. Dislikes are hidden odometer, can not disable engine shutoff and leave it off, not enough color choices.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

I just leased this car, and drove it 1100 miles to Ohio. I bought this car because of the way it handles, it is also a very comfortable car to drive.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

We like the way that the car is appointed & the way it drives, which is why we bought our second on in as many months.

I wanted to express my gratitude to Ethan and Mike for a wonderful used car buying experience. I am very knowledgable when it comes to buying and selling cars having done so 50+ times in my lifetime. Mike and Ethan were great listeners and understood what I was looking for to get the deal done. Were traded our M car for another M car and they made the trade seamless. We got a good number for our trade and the car we bought. I am not sure the other review on here is legit. These guys were awesome to work with and I wanted to say thank you. We also had our plates mailed to our home and surprise cookies a week after we bought the car. Great touch!

Love the way it handles and how quiet the interior is with the acoustic glass. This is our 5th BMW and we have test drove other brands. We love the way BMW's drive and handle.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

Comfortable and nice handling. Has many upgrades and has the utility functions we wanted. Great value for the money and wonderful amd fun to drive.

My mother's X5 has been in the shop for some major repairs and she could not say enough about the great service she has received from this dealership. Her service rep. Sean Burreal was extremely pleasant and went out of his way to make sure she was happy. He explained everything in detail to make sure she understood her options. The thing she most appreciated is that he let her drive a more than comparable and reliable loan vehicle for a good two weeks while they worked on her car. These days it's not enough to just own a car from anywhere anymore, but the service that comes with it is truly the key to a successful ownership of any car. Anyone that takes care of my mother in this way deserves my attention. Plus, she absolutely demanded that I help her write this well-deserved review. For myself and my family, our future car purchases will definitely be from this specific dealer.

Love it! This is my second X5 xDrivei50 and this version is extremely more comfortable and quiet despite the fantastic HP and exhaust tune. My previous 2016 X5 was very comfortable, but this one is like driving a different car entirely. BMW's are super fun to drive and with all the technology within the car, it is fun to learn all the time the things it can do. Utilizing the Dealer Genius' to reacquaint yourself to certain functions so they become more fluid while on the road is critical. There is much to learn even with the redundancies. This version of the iDrive is by far the best I have ever used and I started with it back in 2004. I loaded my vehicle with many of the packages because I have been driving BMW's since 1990 and have loved them ever since. I have opted to lease versus own the vehicle due to the huge repair bills that come with my previous vehicles I owned greater than 10-years. To have all maintenance covered for 3 years is a nice bonus. To turn in your vehicle for the latest and greatest is a luxury but if you can do it, it is wonderful. I am very appreciative that I am able to lease an expensive car like this but this car starts and ends my day with such joy and comfort. Sitting in LA traffic on the 405 and 101 every day is hellish; this car puts most of it aside. I am comfortable, have many entertainment options from books, radio, dictating text messages, etc and still be an aware, smart driver. The safety functions on this (and previous) X5 are fantastic. There are many settings to adjust the safety functions to how you want them from early to late warnings / response available in this 2019 X5. This is a very powerful car and easy to drive but not great on fuel economy. But the driving modes and how I choose to drive can provide better fuel rating than if in Sport mode and hammering the accelerator. But all that power is there for when you want / need it and it is smooth and a powerhouse. Love it.

Appreciate the support for my i3 was able to charge efficiently on 2 hours. Enjoyed your facilities while waiting your people were quite enjoyable. Thanks again

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

Dillan in GMC service department was by fat once of the best service specialist I've dealt with. His communications throughout the repair process was impeccable!

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

I wanted to express my gratitude to Ethan and Mike for a wonderful used car buying experience. I am very knowledgable when it comes to buying and selling cars having done so 50+ times in my lifetime. Mike and Ethan were great listeners and understood what I was looking for to get the deal done. Were traded our M car for another M car and they made the trade seamless. We got a good number for our trade and the car we bought. I am not sure the other review on here is legit. These guys were awesome to work with and I wanted to say thank you. We also had our plates mailed to our home and surprise cookies a week after we bought the car. Great touch!

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

My mother's X5 has been in the shop for some major repairs and she could not say enough about the great service she has received from this dealership. Her service rep. Sean Burreal was extremely pleasant and went out of his way to make sure she was happy. He explained everything in detail to make sure she understood her options. The thing she most appreciated is that he let her drive a more than comparable and reliable loan vehicle for a good two weeks while they worked on her car. These days it's not enough to just own a car from anywhere anymore, but the service that comes with it is truly the key to a successful ownership of any car. Anyone that takes care of my mother in this way deserves my attention. Plus, she absolutely demanded that I help her write this well-deserved review. For myself and my family, our future car purchases will definitely be from this specific dealer.

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

Let’s just say this they provided a miracle for my situation I had the best service friendliness and dedication to get my deal done Phenomenal experience I definitely recommend thank you so much Sebastian Eddy and Brian for your superb dedication

Previously had 2016 BMW X3 which was a great car. The re-designed 2018 X3 didn’t have as tight of steering and felt slightly lower in seating position. I test drove the 2018 X5 and loved the higher ride, the tight steering and beautiful interior. My old X3 felt a bit sportier and quicker but the X5 is more powerful. Love it!

I've always tried to be diligent on my servicing and use a dealership because I feel you're suppose to get the best customer service, the work is to be handled by experienced and certified professionals... Well, that's not always the case! I've weren't through four other dealerships because I just don't think they know how to treat customers, it's absolutely ridiculous, with the amount of money we spend on these cars I would expect (hope) that we get the utmost out of our experience... I FOUND IT, finally! I was working with a gentleman by the name of DT (I think his name was Dung) and let me tell you, I couldn't be happier. It was such a pleasure going through him, he answered all my questions and got me in/out as he promised in a timely manner. The one thing that actually stood out to me the most was how happy and helpful he was, I couldn't imagine it being easy trying to keep a smile on your face when you're dealing with disgruntled customers or people that just had their cart broke down. I don't think I've ever given a review on satisfaction, usually it's only to warn potential customers of a business and their shadiness. I live in Plano and there are plenty of closer dealerships, I've tried my hand at multiple different dealerships, they all seem the same, they don't seem to care about the customer other than getting them in to pay their money. Give that man DT a raise, he's the reasin I'm sold, I'll be taking my family's cars here from now on. Keep up the great work, pass along the massage to him... You're doing a wonderful job young man!!!

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

Drives like a dream and you feel very safe inside-solid vehicle. Great SUV for trips or driving around town and it's easy to park and decent on gas. Lots of room, love the third row seat which folds down to make even more space. The pano roof is really nice on a warm summer evening. Has an auto sun shade for when it gets too warm which is another nice feature on the giant sun roof. Heated seats are really excellent in the X5! Nice complement to the heated steering wheel too. Awesome BMW sound system. Just had it detailed. We leased a new one which is why we are selling this one. Purchased new in Rockville, MD.