Used 2020 Buick Enclave for Sale in Indianapolis, IN

Derek in the service department was very thorough. He answered any and all questions that I had. Very polite. He made my visit there a pleasurable experience. I usually dread going to the dealer for service, but not here. Very friendly staff. There were no hidden fees. I was told cost up front. They got my car in and out with zero problems. My car was even finished ahead of schedule. I will definitely return to this dealer location in the future. Thank you.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Awesome folks to deal with, whom kept me informed, sent me pictures that i requested, add no pressure at all even though I didn't purchase the vehicle.

Always fast friendly customer service, clean facilities and quality repairs & maintenance. Always knowledgeable about products and services offered. Offers a complimentary customer ride home/pick up. Driver is easy going with a great sense of humor.

Drove 6hrs to purchase a CPO Escalade ESV and was well worth it. Charles took care of the paperwork prior to my arrival, picked me up at the rental place and had the Escalade detailed to perfection. The Escalade was better than described! Charles took the time to go over everything in the Escalade and was extremely professional. Amazing attention to detail. I would definitely purchase my next Cadillac from Lockhart and recommend my friends .even with the drive! Huge selection of Escalades.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

I can not say enough wonderful things about the "OUTSTANDING" customer service I received from Kraig Knight and the entire Lockhart Cadillac team. I went in there already knowing what I wanted and Kraig made it happen. Not only did he offer guidance on my purchase and trade in, he also went over and beyond to help my dad with his purchase and trade in a few days later. His knowledge of the Cadillac brand is superb with the highest level of professionalism. He never made us feel rushed and was very patient when teaching us the functions of our new vehicles. I would highly recommend Lockhart Cadillac, they are the BEST dealer around! A special thanks to the OUTSTANDING LOCKHART TEAM for making our car buying experience so comfortable. You are the BEST!!!!!

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

Upon our finding a used vehicle on line at another dealership, Pete Hollingsworth went to great lengths to acquire the vehicle and sell it to us. We were amazed at his dedicated service and incredible efforts in meeting our needs. Everyone at the dealership was helpful and friendly. We highly recommend Pete and the dealership!

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

Pleasant experience with helpful, attentive and knowledgeable staff. They asked the right questions, and showed us what we wanted without ever displaying the "hard sell" attitude during the process. Very responsive, very professional.

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

Took Encore in to have squeaking brakes looked at, nothing was found wrong

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

We could not pass up this car for the value and incentives . We trust the dealer to give us the best deal possible and service dept is exceptional

Called 9:30 on a Monday, spoke to Richard and informed him my 2016 Pilot purchased in NY had a slow leak with a screw in the tire. His response, "how quick can you get it here I'll squeeze you in". Had an oil change and tire rotation done while it was in. I was not a customer of this dealership but they acted in a very kind professional manner. I shouldn't be surprised since they are a Honda dealer and proves to me that my Honda purchases since 1976 were indeed warranted. Thank you all very much and I will definitely visit again.

Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!

I'm a small business owner and just like everyone else I'm never a fan of dealing with dealerships and car salesmen. But...I surprisingly had a great experience this time around purchasing my 2016 GMC Sierra 2500HD Denali. I walked in to the dealership and didn't feel like I was being attacked by "vultures" looking for their next sale and I met Kent Fisher who I feel went above and beyond his duties as a car salesman and it is definitely the first time I have actually enjoyed not only a new vehicle but the process of purchasing it. Yes I had to wait a little longer than expected because I came in during the busiest time on a Saturday but it was well worth the wait and I was able to get an even better APR by going through them. I had all of my financing and everything else in order before coming and knew exactly what I was getting but he asked to let them try to beat the rate and they were able to get me under 2% and once I went in to sign all of the paperwork I was out within 10-20 minutes. All in all I enjoyed the Stoops Buick and GMC dealership and it was a very nice facility but I can't stress enough how much I enjoyed working with Kent vs any of the other sales people I have dealt with with my last 5 car purchases. If you are ever looking to work with Stoops I personally would recommend Kent Fisher. I felt he didn't seem to be concerned about the money he would be making on the deal and instead was more worried about the money that I would be saving and my experience. Thank you Kent! I was recommended to Stoops by my mother who had purchased a vehicle in 2011 from them and I'm glad I went to check it out. I live on the southeast side of Indy and hadn't even thought of driving to Plainfield, IN to try but I'm glad I did. I went to other dealerships as well and most of them didn't seem as genuine and interested in my business or work nearly as hard to gain it or able to beat Stoops pricing and they all eventually gave up or thought that I would cave in quick or something. I personally wanted to work with Stoops after meeting Kent so I continued to keep him informed of other dealerships offers and they were always willing and able to beat the other dealerships offers and by far more than just pennies. Thank you Kent Fisher and Stoops! I love my new 2016 GMC Sierra 2500HD Denali! It is an absolutely amazing truck!

Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!

I have purchased several vehicles both new and used from Lockhart. Many of my friends have also purchased from them as well due to the way the dealer treated me. Matt Mustafa has found everything I have been looking for and brought the vehicle in for me. I am more than happy with the dealer and also the service department. Sam in service always recognizes me when I come in and is always friendly. They are a great dealer and always finds or has what we are looking for. Highly recommend them!

Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.

This was my first experience with Ed Martin Buick GMC and Jon Steele in particular. Not knowing anyone at this dealership I was reluctant to stop in (we had offered a used car for sale on line and Jon contacted me with interest in seeing it). Not stopping would have been a huge mistake. I was treated like their best customer although we had just met. Jon and the team at Ed Martin were professional. None of the silly games dealerships are sometimes known for. Not these guys. I was there maybe half an hour while they assessed our vehicle and gave us a very fair valuation on it. We'd done our homework on what its value should be and that's what we were offered at Ed Martin, so there was no reason to shop it any further. I would love to work with Jon and the guys in the future. Felt very welcome even though i was not a buyer....today. People there were genuinely friendly and the level of professionalism was evident across every single employee i met. All the paper work was completed and we were out the door again this morning with a check and completed deal...all in less than 1/2 hr. Thanks to everyone at Ed Martin Buick GMC for a terrific experience. And, thanks for finding our van a good new home! All the best, R&J Thompson

We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.

I brought my truck to Hubler Chevy to investigate an unusual noise coming from under the hood after the dealer I purchased the truck from told me the noise was "normal". Hubler diagnosed the problem in about 5 minutes with a stethoscope. They ordered the part I needed and installed it later in the week. I didn't even purchase the truck from them and they treated me very well. My service writer, Dan, was excellent. I personally met the service tech that worked on my truck and he was knowledgeable and answered my questions. The loaner vehicle registration process was painless. They even had free lunch onsite. I highly recommend Hubler Chevy's service department.

I love this vehicle. It readily serves all my purposes: driving alone a lot of the time, driving with my husband, driving with family members, and, most importantly, hauling my grandchildren around.

Bryan and the entire team took my inquiry at 8:30pm and stayed with me well past 9:30. I own several small businesses in the service industry and truly appreciate when someone makes going above and beyond the norm and not the exception. The Ed Martin team follows this standard in Parts, Service and now I???m aware in their Sales department as well. Timely and honest response is unfortunately not a common practice for too many businesses these days. Never take for granted any of your clients. Always work to impress and exceed the expectation as if it???s the first time you???ve met and you will co to use to maximize your opportunities.

Great car for the price I got it. Not sure if I would pay full price. If you have a chance to get a deal on a Buick take it. GM needs to step up their safety features on their lower end models to be competitive.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

This is the first new car that I have bought in 30 years not because I couldn't afford to buy a new vehicle but because of my horrible experience in buying my first new vehicle with all the problems with the dealership and the car which was a ( different brand ) it was a 1988 Chevrolet Z24, it was plagued with all kinds of problems from the paint to the transmission going out and later the motor dying on me in heavy traffic which almost caused me too have a serious accident and left me stranded on i-465 with no cell phone to call for help being that it was in the 80s cell phones were not as common as now. It was such a bad experience that it took 30 years for me to get over this first new car experience. Hyundai is a company that continues to get better over time and with them offering the longest warranty of all the car manufacturers says a lot when other car manufacturers continue to carry the same short-term warranties as their cost continues to rise their guarantee does not go along with it as Hyundai does. About a month ago when I started looking at all the different types of SUVs I went to all the different manufacturers to look at their comparison all except Ford not that Ford is bad, but when they make mistakes they make huge mistakes and I did not want to set myself up for another possible first car experience. Ray Skillman Hyundai in Avon was my last dealership that I went to when looking to buy a new SUV I was met by very professional and courteous salesman that listen to all my concerns and then I saw for the first time the new 2017 Tucson in blue at that point I knew that it was the design and look and color that I was looking for, versus all the others that I reviewed from different brands in dealerships. It was like seeing the girl for the first time that you know you want to take to the prom when you're in high school. The sales associates all seem to work together in trying to make things work for me and at the same time they remained professional and allowed me to go at the speed that I needed to go in making a decision that would be right for me. Mr. Garrison and others have made this a memorable and positive experience in every direction and I would recommend them and this dealership too other people as I share my positive experience with others as time goes on. Thanks to Ray Skillman Hyundai in Avon to replace a bad experience with a very good memorable experience and look forward to doing business again in the near future. Bryan

Buick Enclave is an awesome vehicle. Just traded in my 2012 with 152,000 miles that I had for 6 years for a new Enclave Essence. Great ride and beautiful car that rides so smooth. Well worth the money.