This is the second vehicle I have bought at this dealership in three years. The professionalism has been the same both times and it is very good. Service after purchase also has been excellent. I will return in the future.
Needed a new tire and service got me in and back on the road without an appointment and price matched with best price in area. Comfy and clean wait area with coffee and danish. Toni is very knowledgeable and helpful.
Visited Stoops with my Wife Elaine to talk with Steve Willett about trading autos. Steve couldn???t have been nicer. We were allowed to view autos and ask questions at our own pace. He allowed us to drive those we were interested in with no hassle, answered all questions professionally and was super courteous. We hope to visit Steve again one day for a repeat performance.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Clay was superior! Everyone was great! Will never but from any where else! Organized and the process flow well I have to say was great! Busy schedule and told them upfront I was short on time. You guys "ROCK!" THANKS KIA!!!!
I took my KIA Soul in for some repair work, while it was in the shop a salesman offered to sell us a new KIA. He offered a very good deal and we left with a 2018 KIA Optima. The salesman's name is Joseph Dowler and he is a very honest man.
My wife purchased a 2019 Chevy traverse and my son a 2016 GMC Sierra from these guys and were so happy with the experience. So is went I purchased a 2018 GMC Sierra them as well. The best salesmen I have ever met. If you are looking for a new car please go by and see these guys and tell them Christie Wilson sent you . Oh yeah and Josh Falcon in finance is great as well.
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Theo made the whole experience so easy! He found multiple cars that matched the features I wanted within the price I needed. Thank you so much!
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