New and Used 2020 Buick Enclave for Sale in Morton, IL

I don't do reviews but I felt I needed to for Lighthouse. This was an absolutely shocking experience for any company these days much less a dealership. Everyone, and I mean everyone, was incredibly customer focused and some of the friendliest people I've dealt with. No games, no hassle, the actual deal probably took 5 minutes. Even though they were busy Keith and Shanin worked late to get us out the door with the truck since we drove a couple of hours to get there. Fair pricing all around and good people to work with. Do yourself a favor, go see Keith Edelman and get yourself a good deal on a clean vehicle with someone you actually will be glad to do business with.

Lighthouse always provides top notch customer service. I had two additional issues that the service group was able to address.

There are few things people dislike more than buying a car. I recently purchased a used car from Dane Zellar at Lighthouse Buick/GMC for my daughter and the experience was so unlike any other I feel compelled to share it. This is not your father's corporate auto dealership. 1. While this is not a no haggle dealership, the negotiation process was very straightforward, no games, no high pressure tactics; and we settled on a price in about five minutes. 2. Rule number one in buying a used car is have it inspected by an independent mechanic. I live an hour away from the dealership, but they had no problem letting me take the car to my home town mechanic. Then, as per our agreement, they handled the items identified by my mechanic without a hassle. 3. The entire staff is obviously well trained on taking care of the customer. 4. It is apparent the ownership values their staff because, the entire place is spotless (even the service department) and everyone seems thrilled to be working there. It's the type of leadership that generates mutual loyalty between the owner, the staff and the customer because the way they operate everyone wins. 5. After the sale, we received a set of insulated coffee tumblers, a delicious cinnamon bread mailed to our home and finally a high-quality calendar with a photo of my daughter posing with her "new" car plus a couple of letters reminding us to let them know if anything needs attention. This strategy of customer engagement is not cheap, but it is very effective in making a lasting positive impression. 6. While I was waiting at the dealership for the service department to do its work I made a point of watching as other customers were going through the car buying process. Based on what I saw my experience was not unique. Everyone was getting the same level and style of service I received. 7. The service department was quick, efficient and with the sales manager present they showed me exactly what they did on the car. 8. It's doing the little things, the fundamentals, right that counts. This dealership not only does the fundamentals right, they excel. Collectively, these observations make it clear this dealership believes investing in its employees and its customers is the way to sustainable profitability. If you are looking for a car I encourage you to contact Dane Zeller, Sales Manager at Lighthouse Buick/GMC.

So what's it like to buy a car and never actually go to the dealership ? Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.

Drove 1 1/2 hours to see/buy a 2014 Tundra. Brian Moldenhauer was my contact and salesperson. He did a great job presenting all accurate information and made the purchase a pleasant experience. He stayed past closing time to see that every detail was handled. Shannon stayed late and even canceled an engagement to keep us from having to make another trip. Brought the truck home after a painless vehicle buying experience.

Go see Arlen. You won't find a better dealer or easier salesman to work with. He made car-buying pleasant (unheard of!) before, during, and AFTER the sale.

I had searched online for 2 months looking for trucks that met my criteria...then Saturday afternoon I found the truck. I ran the vin and it confirmed the truck was all it was supposed to be so I called the dealership. It was 5 mins before they closed. I was lucky to be transferred to Kent Wiegand. He took my call and was VERY informative and helpful. Kent stayed late to answer my questions and provided a level of service that left no question unanswered. This sealership is more than two hours away from me. Not wanting to lose this truck I asked Kent is there any reason I will get there and not like the truck. He assured me that if I made a deposit and didn't like the truck it was completely refundable. He let me know of one small dent. I said if thats the only issue let's proceed. He took my payment followed up with me on Monday and offered to send a driver down to pick me up on Tuesday. I didn't need the ride, picked up the truck Tuesday morning and it was everything he said it was. Cleaner than the pictures showed with one small dent. LONG STORY SHORT...I TRUST KENT WIEGAND and would recommend him to anyone. If I need another GM vehicle, before I search online, I will call KENT at Lighthouse BUICK GMC.

My husband and I RARELY purchase a car.....we drive them till they nearly die! But I will say the experience at Lighthouse was the easiest we have ever done. Arlen our salesman was super nice and answered all our questions and kept in touch without being pushy. We will definitely go back when we are in the market in the future!

Very impressed by the welcoming and friendly attitude. It made the experience more enjoyable!

An outstanding experience! They drove me 40 + miles round trip to return my rental unit and when I told them I had cousins in the area to see when the transaction was done the expedited the process all the while making certain I understood things and took the time to be sure I was comfortable with the deal. In 46 years of purchasing vehicles I have not been involved with a better situation than what Highway Chevrolet Buick GMC provided.

Always provide good service always friendly premises is always clean and inviting they take great care of their customers

Service Department was courteousl and professional

I stopped by the lot to eat lunch at the "Healthy in a Hurry" food truck(if you haven't tried it you should...amazing tacos!). On my way out I literally rolled down my window and gave a salesman my card and let him know I was in the market for a Yukom XL or a Suburban. I gave him some details and limitations and the rest was easy. Scotty sent me info on everything they had in there inventory everywhere right away. I didn't see anything I liked out of the gate. 3 to 4 weeks later he got a trade in that I liked. My work/life schedule didn't allow me to spend a day or two at the lot dealing with the normal car-buying experience. Scotty made the deal happen. He worked with his manager and my banker. We basically made it happen via text and email. I showed up the day I took delivery and spent 45 minutes in the dealership. Absolutely the best and most enjoyable car buying experience. I hate buying vehicles but this was very very different from any other experience. I highly recommend Scotty and his crew.

My wife and I were interested in a new GMC vehicle. Asked for Jon Reed upon arrival, since we had talked with him about 1 1/2 yrs ago on a Cadillac vehicle. Jon was very personable and helpful as we had remembered in past. He brought several vehicles up for us to view. We asked for a test drive of a 2019 Acadia AWD Denali. Jon explained the features of the new vehicle and rode with us on the test drive. He went through all of the possible discounts involved and came up with a price with which we were in agreement. He was very efficient with all of the paperwork involved. On October 12th, I returned to the dealership, paid for the vehicle and visited with the final paperwork person to secure license plates, etc. (He was extremely efficient an helpful as well!). John gave us a tour of the service department area and explained procedures. He got into the new GMC with me and covered all of the features. He even paired my phone (and offered to pair my wife's phone next time in). Extremely satisfied with the whole experience! When we get ready to trade again, we will be asking for Jon Reed!