It was the easiest car purchase we have ever done. We liked the figures on the new car and felt the amount of trade in was very fair.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
by Jeff from St Charles MO from Saint Charles, Missouri
March 24, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
Has all desired options, a pleasure to drive
by Beach Hauler from Cape Cod MA
December 13, 2018
Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!
So what's it like to buy a car and never actually go to the dealership ?
Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
This dealership is absolutely amazing! I have been searching for the perfect suv for quite sometime and wasn't having any luck. I found one and called this dealership to come look at it. They informed me that it already sold. I was getting discouraged, but the salesman I spoke to Brian listened to what I was looking for and helped me find the perfect one! We were coming from an hour away, he had the car upfront and ready to look at. We walked into their dealership and were greeted immediately and offered something to drink. They treat their customers like family and were willing to deal with us. Did not pressure us or make us feel unwanted with all our needs. They made everything stress free and easy. Will definitely refer them and use them again. Best experience ever!
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Go see Arlen. You won't find a better dealer or easier salesman to work with. He made car-buying pleasant (unheard of!) before, during, and AFTER the sale.
We love the Enclave
by Mike S from Atlanta, GA
November 25, 2018
We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.
I purchased a vehicle from this dealership from out of state and all I can say is I am blown away by their superb customer service. Not knowing what to expect from buying an out of state vehicle, Brian Moldenhauer assured me that the buying experience would be smooth and that there would be nothing to worry about. Coordinating with Brian via email was no hassle as he was always on top and responding to any questions I had within 24 hours. If purchasing from this dealership again, there would be no hesitation as I know that this dealership’s professionalism is second to none. I would highly recommend this dealship to anyone local or out of state because I know that Brian and his team will deliver a great buying experience.
This is my second Buick Enclave
by Kristine Swift from WI
November 12, 2018
I love this vehicle. It readily serves all my purposes: driving alone a lot of the time, driving with my husband, driving with family members, and, most importantly, hauling my grandchildren around.
Trevor Vaughn was a pleasure to work with. Was responsive thru the whole process. Everyone at this dealership was so friendly and helpful.
Would definitely do business with them again. Will recommend them to everyone we speak to.
Got a good deal
by Stan W from Kansas City, MO
November 5, 2018
Great car for the price I got it. Not sure if I would pay full price. If you have a chance to get a deal on a Buick take it. GM needs to step up their safety features on their lower end models to be competitive.
Buick Enclave is an awesome vehicle. Just traded in my 2012 with 152,000 miles that I had for 6 years for a new Enclave Essence. Great ride and beautiful car that rides so smooth. Well worth the money.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Steve yerbic took great care of me listening to what I wanted and got me into a great truck and stuck to his promises to me he went above and beyond to get me into my new vehicle I strongly recommend you go see Steve yerbic at velde gmc
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
Ed Maroon and Scott Woger were great to work with. They showed about 8 different vehicles before we found one that one I really liked and fits my lifestyle. There was no pressure and I believe I got a great used Subaru.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
Steve Yerbic Velde went above and beyond for us!!!
by Denali for Life from Pekin, IL
August 21, 2018
In attempting to surprise my spouse with an amazing find I reached out to Velde and a kind salesman by the name of Steve Yerbic quickly reached out to me. My schedule was tight and I was unable to go to the dealership to check out the vehicle so Mr. Yerbic graciously offered to bring the vehicle to me!!! He took time to make sure I was content with the vehicle and then proceeded to deliver the “haggle” numbers to me as well. This guy went above and beyond and salesman we’ve ever dealt with. Highly recommend asking for Steve for your next purchase!!!!!
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
Very comfortable working with Chris and Bill on the purchase of my new 2018 Silverado!!!
Good deal, I have been buying vehicles from them for over 20 years Great service department also.
Kathy is great!!!
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
Our buying experience at Velde was beyond exceptional!! We loved working with their sales team and staff! Steve Yerbic made us feel like family, and we will definitely be doing business with them again!
Love this car
by Melissa from Pueblo, CO
November 25, 2018
Classy, dependable, safe! Didn't go in looking for a Buick but couldn't leave without one. The other cars in the same category just didn't compare
Tim Cannon was very helpful and truthful. He made the process very easy and enjoyable. The prices that they had advertised seemed to be the best prices around.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
This car rides incredibly smooth, and has the powe
by Sean s from Pueblo CO
November 26, 2018
This car really impressed me. We didn’t come here looking for a Buick, but we bought one. Extremely happy with our purchase. The buying experience here at Ferguson GMC was amazing.
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
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