After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
I bought my first new truck here. I was walked through the entire process and felt very good about the purchase. Everyone was extremely pleasant to work with! Extremely happy with them and how easy it is wot work with them. Dennis was very nice and reassuring. Q was informative and helped me make good decisions. Dave was a great point of contact. The team is great and I love my new F150
I've happily purchased yet again from Interstate Ford. As always, they make it easy. I always deal with Stacia Shane-Clark and Quienten Clark (both highly regarded and award winning Ford employees). I will not buy elsewhere after working with them. They are trustworthy, knowledgeable, and extremely customer focused through every step of the sales and finance process If they don't have what you want on their lot they will get it for you. Your search for a vehicle should end here.
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
We had an amazing experience working with Steve. He was very professional and very easy to work with. He was kind and made the car buying experience easy. He was very straight forward and went above and beyond to help. I would strongly recommend working with him!
Took my Ford F 150 in for work on a couple of recalls and for a grinding noise in the front driver???s side hub. Everything up to this point has been great, recalls were taken care of by the afternoon. Didn???t get the grinding in the IWE taken care of yet as they needed to order parts. I am waiting for the call on the arrival of the parts to get that issue resolved. I worked with Don in the service department and he was great, professional, and easy to work with. so far great experience.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Steev was delightful to work with and made the process of buying a new car pain free. Definitely felt he was looking out for our best interest and was honest and strait forward. We would definitely refer friends and family to him for the purchase of a new car.
Brought my 2015 Fusion in for a couple of recall issues, which were successfully resolved. However, the low tire pressure notification light was lit and yet that issue was not addressed by cheicking/inflating the tires. The light is very big and cannot be missed (and they also commented on tread depth). Disappointed as I see this as a safety issue as well as an item that sould be addressed regardless.
Kate was very knowledgeable about the truck we wanted. she wasn't pushy. We did a test drive rather late one evening. we talked about financing options and decided to see what our options were with our credit union. Groove was very patient while we got things arranged and we drove it home the next day. very satisfied.
After having a less than satisfactory experience at another dealership, I came to Groove Ford. Needless to say, I should have come here in the first place!! They were very easy to work with, and negotiated well to fit my budget goal. I got a lot more car than I was initially looking for, and a fair price for my trade. I???m grateful to my salesman Ken Barteau, Finance Manager Julia Allen, and the sales managers who made for a seamless and transparent transaction. I LOVE my 2019 Ford Fusion Hybrid!!!
Samantha Bailey enthusiastically took care of all the details and kept me informed during the sale process and enclosed transport shipment of the GT350 to my out of state residence. She frequently called after work hours and even on her day off to make sure that I was completely happy. Sam is an awesome salesperson.
Bijan and the service team did another excellent job repairing my truck. This was another major repair as both turbo chargers had to be replaced. All the work was covered under my extanded service plan from Ford.Truck was fixed when promised .
Thank you Bijan and Groove Ford for taking care of me.
Simply the best car buying experience ever. Samantha Bailey enthusiastically took care of all the details involved with the sale and enclosed transport of the vehicle to my out of state residence.
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