Took my vehicle in. They fully serviced my vehicle in about an hour. Jeff called and when I went in a few minutes later, all I had to do was sign my name. Very courteod, efficient and qui k. As an older, single woman I don't often get that type of treatment.
The sale of my vehicle was done correctly! Cassandra is fantastic and so is Michael! But when I took my car into service they didn???t wash it and I didn???t but when I take my car into service they Didn???t have a car to loan me if you keep the car for 48 hours to 72 hours they should have one also they didn???t take the time to wash my vehicle either this was the first time a dealership has done this. And Tony wasn???t the nicest person into my fiance when we called to see if there was a car available yet.
I had called and set up an installation of my brake control for my 2011 f150. Got the truck over once they opened up and they helped me out right away. The only reason this is not a 5 star is that no one called me to let me now the truck was done and ready. But also side not that the lady in the cashiers area, best customer service I have ever had. Really nice and respectful to me. I am satisfied with the work and over all look of it in my truck.
While the overall service was fine, I was misled by the service department both on time involved and pricing. This resulted in extra trips to the dealership, additional days without the vehicle, and an extra $100 in ???fees and taxes???.
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