Kendall Ford of Anchorage
November 26, 2018
Building is a thousand years old, but still in great shape. Its kept well. Could it be renovated? sure, but it suits is purpose. Customer service was great. They seemed to be the only dealership in town who knows what they are doing. I had an out of state co-signer and they treated it like no big deal. The buying process was overall great, but there was at least one instance where we felt pressured into a deal. Thankfully, this isn't our first time buying a car, so we were able to speak up, but I wonder how many people they've gotten to sign for numbers that they didn't want. We have a small issue, trying to get my military ID that fell behind the center console, and they were supposed to call me today, but I didn't receive a call. I will follow up. They also promised to top off my gas tank with purchase, and they didn't do that either. Minor details. overall, the process was great!