Used 2019 Ford Edge for Sale in East Rochester, NY

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

Met Paul Bowers when family was looking to get a 2014 Ford CMax and it was one of the smoothest experiences with a car salesman in the last 20 yrs. Absolutely no pressure, completely accessible and very patient when it took 90 days to finally decide - we must have done 5 separate test drives. And the price was lower that the XPlan pricing i could get through work, with no hoops to jump through - their no haggle pricing is similar to the better/best pricing you would see with Truecar. Came in for basic service and snow tires as the All Weather Michelins sucked in snow. Not only did their service guy (Tom, IIRC) beat the BJs price I was quoted, he took the extra time to see if Dunn and Mavis were cheaper and they were. I ended up saving an additional $40 because he went the extra steps. My third great experience was with Bryan Zemaitis in finance. I was about to make a decision on getting the extended warranty and was about to pull the trigger on internet Ford dealer quote, which didn't include taxes. I called Van Bortel as a courtesy from my prior positive experiences and Brian not only got right back to me, he beat the internet pricing by 10%+, including NY State taxes. At every Van Bortel department I've interacted with, I've been very pleased. They seem to me like the Wegmans of car dealers, where their employees go the extra mile and still provide great prices.

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.

I highly recommend West Herr Ford of Rochester for service. I was visiting from out of town when my check engine light went on. I was able to get an appointment quickly with West Herr, and get the situation addressed quickly, which included getting a part delivered. The entire process was great - including the customer service and the actual repair itself. Being from out of town, it would have been easy for a dealer to take advantage of the situation, especially since I had to leave town soon and thus was on a tight schedule, but that did not occur. Outstanding. I highly recommend West Herr Ford of Rochester!

They are great cars to have. Great on gas and good on power. They are right size. Nothing too big nothing too small. Its the perfect vehicle for me

Would recommended them to everyone John 585-305-1623 Glenn 585-301-3514

The edge is one of the most reliable vehicle I have drove so far Coming from a different brand I'm totally satisfy with this vehicle

I purchased a new 2017 Ford Escape Titanium on Jan 19th, 2017 from West Herr Ford of Rochester. Our sales rep was Bueben Byrd and he provided answers to all of our questions. We met with him about 4 times as we were deciding which car to buy. We shopped at local new dealers for Honda CRV, Toyota Rav4, Lexus RX350, Nissan Rouge and Chevy Traverse. We ultimately decided to purchase the 2017 Ford Escape Titanium as it was the best car for us. Reuben had a lot to do with our great experience. He answered our questions and was there to help. I would characterize him as a low pressure salesman which is rare now days. When it was time to negotiate our deal at the West Herr Ford of Rochester I came away satisfied with the final purchase and trade-in price. I am not sure anyone ever gets all they are asking for, but in general I had a great experience. I didn't exactly get was I thought my trade-in was worth, but neither was it too far out, I ultimately agree to the deal. My recommendation for anyone buying or trading in a car, is to know your numbers and be willing to negotiate until you are happy or be willing to walk away. I highly recommend West Herr Ford of Rochester. Ask for Rueben Byrd. Tell him I sent you. I believe you too will have a great experience.

I just purchased this vehicle and it is a great vehicle. I would recommend this car to anyone. When you are looking for a vehicle make sure that you go to Riata Ford.

I have brought by 2006 Ford Mustang in for service about 1-1/2 weeks ago. Needed a new battery and alternator. On Saturday (2/27) the battery light came one. I immediately went to Van Bortal for them to check out the issue. It was determined there was a problem with the newly installed alternator, and due to the fact that they did not have in stock for my vehicle; I was given a loaner car for the weekend and through Monday. Upon arriving to Van Bortal late Monday to pick up my vehicle; I was presented with a bill/invoice with a ZERO balance. I was surprised and I had expected to lay for labor; but to not have to pay for anything was a pleasant surprised. It was explained to be by Doug and then Rocco -- that the issue was due to a faulty part which was installed, and that I was not going to be charged for the placement for labor. Also Karen (Cashier) had signed me up for their Rewards Program, and ensured that I was given credit for past repairs which occurred during the last year. She did this without even asking, and it was so appreciated. Once again the level of customer service and doing what it right for the customer -- is just how they do things. It does not go unnoticed by me. I would HIGHLY recommend them!!!!

Just took our new Edge to Boston was a great smooth drive better than expected gas mileage better than expected. Great vehicle highly recommend this vehicle

Van Bortel Ford takes the stress out of purchasing a vehicle. I bought a 2016 F-150; got a great deal, honest up front with no surprises. Lee Daubenspeck Sales Manager and Christen Lanzalaco Sales Rep were second to none in service professionalism, respect and friendliness. And lastly I can't leave out Mark Hawkins Delivery Specialist who gave me all the time I needed going over my F-150 features head to toe . He was attentive to detail and presented with an awesome attitude. Thanks Mark. Van Bortal Ford made my experience worth the 45 mile drive. :-)

The 2019 EDGE ST met my husband’s need for a sporty vehicle and my desire for second SUV (we own an Explorer which we love but didn’t need another 7-passenger vehicle). This vehicle met all our needs and surpassed our expectations! This vehicle can find you a parking space and it can park itself! It has cameras all the way around and also has “driver assist” which keeps you in your lane, xxxxs the engine when you’re stuck at a bridge (we live in Florida on an island) and restart once you take your foot off the brake! In the transmission “sport” mode, you can use the paddle shifters on the steering wheel to manually shift through its 8 gears. This car is not only an eye pleaser, but a wonderful, fun vehicle to drive.

Great service and Niko was very efficient . Thankful he even set up my phone. Manager even checked to see we’re happy. Quick with paper work.

Our Edge just fits us as senior citizens. Easy to get in and out of. Nice leg room and stylish interior. Ride is so smooth. Love the color.

I have bought 3 vehicles (2 Lincoln???s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I???m in the market she???s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you???ll be happy you did.

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!

A breeze to search thru there website to find the perfect vehicle that won't bore you six months into the loan . Amazing vehicles at great prices ...where else but Hertz WEBSTER... I will definitely be back !!!!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Very quiet, comfortable vehicle for our travels on the road. Fold down back seat provides for plenty of cargo. Leg room and power seats are appreciated.

I came to friendly ford looking for a new truck and Megan Hems hopped in my truck and we drove around the lot looking at new trucks. We found the one i described to her and we test drove the snot out of it. I wasnt sure if i was 100% sure on getting a new truck seens how i had a 2013 F350 lariat ultimate 6.7L diesel, but wanted to get out of my "mortgage" payment. And after 8 days of Meg tolerating me not making my mind up, i finally decided to buy the truck at 5:30pm new years eve and i am a pround new owner of a brand new 2016 F150. Big thank you to Meg and all that shes done for me and Friendly Ford.

Much better than anticipated. Purchased low mileage used. Loaded titanium. Gas mileage not great. All wheel drive with 20 inch tires. Very quiet on the road.

Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy. There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever. The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.

Seth Jackson was fabulous! He was very personable, friendly and willing to go the extra mile. He answered all my questions with truth and honesty. There was never any pressure to buy. Mike Wilkinson also made the buying experience painless! He was able obtain me a rate even better than what I had previously. I work in a field where customer service is paramount and these gentlemen are the pinnacle of customer service in my opinion. I got a great deal and I didn't feel like I was just a dollar sign to them. Their dealership is clean and orderly. Even the rest of team( other salesmen) were polite and always asked if they could be of assistance. They are all obviously a team of professionals. If you are in the market for a new/ used vehicle, I definitely would recommend stopping by and experiencing for yourself.

Handles great, great acceleration, gas mileage, very comfortable, smooth riding. Very luxurious for a very good price. It makes driving a pleasure for a change.

I have brought by 2006 Ford Mustang in for service about 1-1/2 weeks ago. Needed a new battery and alternator. On Saturday (2/27) the battery light came one. I immediately went to Van Bortal for them to check out the issue. It was determined there was a problem with the newly installed alternator, and due to the fact that they did not have in stock for my vehicle; I was given a loaner car for the weekend and through Monday. Upon arriving to Van Bortal late Monday to pick up my vehicle; I was presented with a bill/invoice with a ZERO balance. I was surprised and I had expected to lay for labor; but to not have to pay for anything was a pleasant surprised. It was explained to be by Doug and then Rocco -- that the issue was due to a faulty part which was installed, and that I was not going to be charged for the placement for labor. Also Karen (Cashier) had signed me up for their Rewards Program, and ensured that I was given credit for past repairs which occurred during the last year. She did this without even asking, and it was so appreciated. Once again the level of customer service and doing what it right for the customer -- is just how they do things. It does not go unnoticed by me. I would HIGHLY recommend them!!!!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Drove a Ford vehicle everyday for the better part of 30 years. LTD, Crown Vic’s and Explorers That took abuse from fleet use and never quit. Transmissions typical Ford but they lasted 100000 miles or better. This Edge by far comfortable, adequate power and smartly styled. Excellent value for the money.

I recently bought a new Ford Escape @ Friendly Ford in Geneva ,NY. I was dreading the car buying experience. I hate pushy sales people and have often felt bullied by some. Not at Friendly Ford! Seth ,my salesman was respectful,knowledgeable,and was eager to answer my questions. Seth and his manager Mike ,did all they could to make my buying experience pleasant as well as getting me a great rate with a very good lender. I highly recommend Friendly Ford , and suggest you ask for Seth. I couldn't be more pleased !!!

Scheduled Saturday service for rear wheel bearing noise, I was notified by 9:30am with required replacement parts and total price. Service completed by 5:00pm, per my request, so we could finish out our day with towing the boat to the lake. Excellent and professional service! Thanks Don for making this go so smooth, you made me and my family's night!!

2017 Ford edge titanium , had to replace tires before 30000 miles. Took on trip and whole radio, GPS, touch screen quit working. Button s below would not work either. Driving thru snow storm and can't get defrost to turn on. Very scary. Called Ford for assistance and got someone over seas. Told us to contact our dealership, was told not a safety issue for recall. Really!!!!! Was told to take to a dealership in AZ. And leave so they could look at it, no rental or loaner car. I'm like thousands of miles from home.