Used Ford for Sale in East Rochester, NY

If you're in the market for an excellent used vehicle visit these folks first. Low pressure and very high quality cars. Highly recommended.

This car meets all my needs and then some. Great tech also. Lots of leg room and indoor storage space. I have even slept in it.

I had a small repair done and then had the car serviced . Everything very timely - Everyone extremely courteous and helpful! Love that drive right in and someone is Johnny -on- the -spot to help the customer! Thank you Al and Bryan! Would and have recommended to friends and family. A refreshing change from any place I have ever had my car serviced/repaired.

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.

My son bought a winter car from Richard Gerber that ended up having a gas leak. Richard replaced the gas tank no questions asked or charges applied. Impressive.

Haven't yet had a car with a sunroof that doesn't end up leaking so there's that and because we bought it used the 6 disc CD player doesnt work and its ridiculous expensive to replace it so theres that....but overall it's a great car and it fits my family and all their junk so that's a plus!!!

I have bought 3 vehicles (2 Lincoln???s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I???m in the market she???s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you???ll be happy you did.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

We brought our Ford Fusion in for a Mini Doll Up which I had a coupon for. When we picked it up, we were amazed!!!! The inside and outside of the car looked brand new!!! Everything shines!!! Not only did they do a terrific job cleaning, polishing and waxing the vehicle but after I made the appointment I received (2) confirmations of the time and date; after dropping off the vehicle, I received a text asking if while we were waiting was there anything else they could do to make the wait more pleasant then, the shuttle brought my husband to work. EVERYTIME we have any dealings with Cortese, it just reaffirms that we chose the BEST dealership in the area to purchase and service our vehicles. Everyone that we have dealt with both this time and in the past go above and beyond to provide fantastic customer service!!! THANK YOU CORTESE FORD!!

I've been very pleased with the performance and handling of this car. Smooth ride and looks great! Gas mileage is exceptional. This definitely helps with my commute from home to office.

Vince goes out of his way to make sure you are comfortable and satisfied with your vehicle purchase from the first time you call him to the moment you drive off the lot. I purchased my Passat from Vince in 2011 and recently returned to get a vehicle for my wife. Quality used cars and an overall great experience!

Picked up a 06 zx4 for 1k, only 128k on odo, with new rims and tires on it,... Replaced the power steering pump, and shes a great daily driver...

Helpful salesman, painless process. Smooth from beginning to end.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

My husband & I we're looking for a"new" used car & worked with Patrick Walker. He couldn't have been nicer & very knowledgeable about the car we were interested in. We decided to purchase the vehicle that day & picked it up the next day. I drove it over the weekend & realized it wasn't the car for me. I called to see about a different vehicle (based on the 5 day return policy). I went in & Parick has a Kia Sportage waiting for me to test drive. I loved it. We traded vehicles & drove the Kia home the same night. I love my new car & I would highly recommend Patrick to friends & family. Thank you. ~Christine Jost

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Expecting to visit several different lots, and certainly not expecting to make a purchase the same day, we started our search for a used car at Auction Direct USA early Saturday afternoon. We perused the available inventory (which was extensive) and had decided on two possibilities - all without being hassled by a salesman! Upon entering the dealership, we were introduced to Todd McCandless. He quickly explained the company's business/sales philosophy, then grabbed the keys so that we could test drive the Kia. We were so pleased with the vehicle, we didn't even take the second vehicle out for a test drive . . . signed on the dotted line (well, many dotted lines!) that same afternoon. Todd was wonderful to work with . . . patient, knowledgeable, not at all pushy, great sense of humor, and thoroughly explained all options, without pressuring us into making decisions. This was, by far, the least stressful car-buying experience we've had. Many thanks, Todd!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

It was such a pleasure having a dealership that really takes care of its buyers. I called on a Tuesday and said I would be working out at LA Fitness, which is about 5 minutes away from the dealership. I stated if they had a time available where as I could drop it of at 8:00 am and would pick it up after my workout about 10 or whatever was good for them. To my surprise the young lady asked if I could bring it in the next morning, I said Wow, that is GREAT. Well, I brought it in at 8:00 am and the shuttle driver (Jerry) was right there and took me to the gym. My buddy dropped me off and I had no idea if it was ready or not and if it was not I would have waited. Well, as soon as I walked in and asked and Matt said all ready Mr Snacki and within 3 mins I was in my car heading home. Now, that is what I call service with a smile. I had an issue when I got the vehicle and brought it in for a software update, thinking they would have to schedule me and to my surprise again, Matt said we can do it now. I had coffee in the waiting room and a fruit and in less than 45 mins or so I was heading home. So, these are 2 experiences I wanted to share and it was my pleasure. I look forward to many years dealing with Bob Johnson division and I thank them all. William J Snacki

I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I highly recommend West Herr Ford of Rochester for service. I was visiting from out of town when my check engine light went on. I was able to get an appointment quickly with West Herr, and get the situation addressed quickly, which included getting a part delivered. The entire process was great - including the customer service and the actual repair itself. Being from out of town, it would have been easy for a dealer to take advantage of the situation, especially since I had to leave town soon and thus was on a tight schedule, but that did not occur. Outstanding. I highly recommend West Herr Ford of Rochester!

Would recommended them to everyone John 585-305-1623 Glenn 585-301-3514

The truck is just what I need for my work. It hauls and pulls anything I need. Very impressed with this Ford coming from a Ram.

I purchased a new 2017 Ford Escape Titanium on Jan 19th, 2017 from West Herr Ford of Rochester. Our sales rep was Bueben Byrd and he provided answers to all of our questions. We met with him about 4 times as we were deciding which car to buy. We shopped at local new dealers for Honda CRV, Toyota Rav4, Lexus RX350, Nissan Rouge and Chevy Traverse. We ultimately decided to purchase the 2017 Ford Escape Titanium as it was the best car for us. Reuben had a lot to do with our great experience. He answered our questions and was there to help. I would characterize him as a low pressure salesman which is rare now days. When it was time to negotiate our deal at the West Herr Ford of Rochester I came away satisfied with the final purchase and trade-in price. I am not sure anyone ever gets all they are asking for, but in general I had a great experience. I didn't exactly get was I thought my trade-in was worth, but neither was it too far out, I ultimately agree to the deal. My recommendation for anyone buying or trading in a car, is to know your numbers and be willing to negotiate until you are happy or be willing to walk away. I highly recommend West Herr Ford of Rochester. Ask for Rueben Byrd. Tell him I sent you. I believe you too will have a great experience.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

So the wife and I were looking for a reliable vehicle to haul our family around in when my wife stumbled upon Bob Johnson certified collection. The vehicle had extremely low mileage and was basically brand new. For the price we could not justify buying a brand new vehicle after finding this one. Mainly because our finances are not great and we didn't want to put ourselves deeper in a hole. So we decided to go check out the Chevy Malibu at Bob Johnson pre-owned certified collection. When I walked into the dealership I immediately felt relaxed. Maybe it's because I wasn't mauled by 5 salesman when I walked in. Maybe it's because I wasn't pressured into buying something out of my price range. Or maybe it's because Ed, Sharon, and Tyler just made me feel completely at home. It wasn't all business to them. They spoke to me like I was another human being just like them. We discussed my family some of my life and some of theirs as well. It was one of the most Pleasant sales experiences I have ever had. I have found my new vehicle buying family. And I am confident to say that if you decide to buy a pre-owned certified vehicle that you NEED to check this place out. Because you too will walk out of these glass doors feeling exactly as I did after buying my Chevy Malibu 2008 with only nine thousand miles on it. All I know is I am 100% sure where I am buying my next pre-owned vehicle. And that is at Bob Johnson certified collection on 104 in Greece New York. The search to find a comfortable atmosphere and overly affordable pre-owned vehicle that is basically brand-new is over. If you want to be treated like a king one day and a peasant the next then I suggest you go to another dealership but if you are looking to be treated like family today, the next day, and all the days to come. Bob Johnson pre-owned certified collection is the only way to go. Just walk in and Talk to Ed Mellow and he will introduce you to the rest of the family.

This is made for me. I am an empty nester who doesn't need a back seat but can haul three bails of pinestraw or nine pavers in a snap. The trunk has a lot of room and the front seats are fine. A little low but much better than the 3 Corvettes I have owned (1996-1999-2005). This is a four cylinder EcoBoost and sounds great with MagnaFlow mufflers and a resonator delete Y pipe (50 state legal-no change to emissions equipment). Also a K&N high flow air filter was added. Tons of fun to drive and gets 20 MPG in the city (I don't drive long distances) but 29 MPG on one highway trip. This is a beautiful car with a 10 speed automatic. Life is great.

Scheduled Saturday service for rear wheel bearing noise, I was notified by 9:30am with required replacement parts and total price. Service completed by 5:00pm, per my request, so we could finish out our day with towing the boat to the lake. Excellent and professional service! Thanks Don for making this go so smooth, you made me and my family's night!!

It is so refreshing to go to a dealership for service and not be pushed into buying something you don't need. Face it, you can be told something has gone bad or needs replacing and you just have to accept them at their word. I have been there 3x for service, with a Ford product, and a Saturn and have never been recommended a service I did not need, or felt pressured into anything. It is no wonder that this dealership has won ethics awards the past few years. Impressive!!

3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?

I came to friendly ford looking for a new truck and Megan Hems hopped in my truck and we drove around the lot looking at new trucks. We found the one i described to her and we test drove the snot out of it. I wasnt sure if i was 100% sure on getting a new truck seens how i had a 2013 F350 lariat ultimate 6.7L diesel, but wanted to get out of my "mortgage" payment. And after 8 days of Meg tolerating me not making my mind up, i finally decided to buy the truck at 5:30pm new years eve and i am a pround new owner of a brand new 2016 F150. Big thank you to Meg and all that shes done for me and Friendly Ford.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Seth Jackson was fabulous! He was very personable, friendly and willing to go the extra mile. He answered all my questions with truth and honesty. There was never any pressure to buy. Mike Wilkinson also made the buying experience painless! He was able obtain me a rate even better than what I had previously. I work in a field where customer service is paramount and these gentlemen are the pinnacle of customer service in my opinion. I got a great deal and I didn't feel like I was just a dollar sign to them. Their dealership is clean and orderly. Even the rest of team( other salesmen) were polite and always asked if they could be of assistance. They are all obviously a team of professionals. If you are in the market for a new/ used vehicle, I definitely would recommend stopping by and experiencing for yourself.

I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!