We were very pleased with our experience here. The sales staff is not pushy like other Ford stores and they really try to put you in the best position possible. We had Jack and his manager and they took care of us every step of the way without pressuring. We'll be coming back for service and all future car buying needs. Thanks!
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
The previous experience we had with Frontier Ford was such a great experience that we came back to do it all again. I'm one of those people that absolutely hates going to any car dealership but Frontier Ford has given me hope that there are good people still left in this world.
Stopped by just to look at trucks and was treated with respect. Gerry answered all my questions. He was not pushing for anything beyond helping to find the best fitting truck for me. When the time is right I will be back.
Great experience. I called ahead about minivan I saw on their website. I prearranged a visit to the dealer. I was promptly treated by Robert of the sales staff. He showed me the minivan I had called about. I wasn’t that impressed once I saw it, but saw another minivan that was a good match. Test drove the car, got a quote - no pressure. I told them I needed time to compare and decide. I did get a follow up call. I didn’t commit to a time or date to return, but did call the next weekend and arranged a time to return. I bought the car, and requested my credit union. Smooth process. I left the dealership a very happy lady.
Great thank experience with our salesman Yohan. Very informative with no pressure. We have bought 4 cars from him. Everyone that we have interacted with at the dealership has been wonderful. Highflying recommend frontier ford!!
Mr. Tameem Altameemi Thank you so much for your kind and Professional support in helping me buy a car. You are awesome and pleasing person.The service was excellent. I am grateful to you the way you supported me to strike the deal. I will recomend Ford sunnyvale to my friends and relatives. Mr. Tameem Altameemi is a good sales person. Thank you again for a satisfied and wonderful service.
We went to buy a car One week ago to this dealer. Our experience at the dealership was good and great.The Sales Manager Mr. TAMEEM ALTAMEEMI welcomed us with a pleasent smile. He was a gentle man talented and Humble. He described everything openly about the car (Pros and Cons) . Finally we struck a great deal, he was the person who made the deal successful. Actually we thought we would not be able to to buy the car. He went to his superiors and got the deal done. I appreciate his service and thank him.
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