Used 2016 Ford Escape for sale near Smyrna, GA

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

80k issue free original brakes not one problem good mileage to boot Rides great handles great excellent performance only replaced tires so far I highly recommend this model

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

Purchased this used 2016 Ford Escape SE Ecoboost 4WD (108k miles) from our local Lithia Ford dealer, and I commute 64 miles a day from home to work, and so far I am very impressed. the little 1.6 liter engine has a big heart, and a fun amount of power. The seats are high quality, and the best my wife & I have encountered so far (we rent a lot of cars from Enterprise). Handles great, and feels like a bigger car. The only cons so far : High beam switch takes getting used too. From steering wheel to display touch screen, the wiper control arm is always in the way, turning on wipers. Can't wait for winter to try out 4wd :)

I had a great experience with this dealership. Very attentive to my needs and what I was looking for will definitely recommend all my friends and family.

I bought my escape October 2021. I have put about 30k miles on it and now sits at 110k. I’m 6’3” and I have plenty of head room. Auto parallel parking comes in handy way more than expected. 2.0 engine has a smooth ride and good on gas

I had amazing Fast Pace experience even though it took me 3 days to get my car due to My inability to provide the documents they needed.however going on the lot getting pre-approved over the phone walking in and walking out with my vehicle was the easiest process I've ever faced. John was very helpful and Adrian was the greatest he worked with me every step of the way and he made sure I drove off the lot with the car i wanted. Even more so when I didn't even think or believe they can get me financed and not to mention they put a bow on the car I felt very special and the customer service made me feel very confident I am so grateful for you guys thank you so much CarMax!!!!!!!!!

I brought in my Kia Optima for an appraisal. I was greeted immediately and the process began. I had an offer within 30 min. in which I accepted. Very confident and professional staff!

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!

Easy and smooth transaction. Very nice and mechanically sound vehicle. I like it and I would highly recommend it. They had great selection. Allowed pre purchase inspection, what else I can ask for.

I was in the market for a new car for over a year now. It is nerve wrecking and overwhelming. Decide to buy a new or used. I researched, test drive, and contacted over 20 dealers for information. Until I finally found the perfect car for me at the perfect price, while on the CarMax website in Norcross, GA. A 2023 Nissan Pathfinder SV 4WD with 16,500 miles. Practically brand new and at least under $2,000 and the lowest miles from similar vehicles in my area. One great thing about CarMax is that I was able to scheduled the test drive 7 days in advance. They reserved the car for me, no worries about being sold before my test drive. Another great thing about CarMax is the price advertised is the price you pay. Other than tax, title and registration, no other “bogus” fees are added to the price. I only wish they offered special incentives/discounts like military, first responders, student, etc. But, I am extremely happy with my purchase!!! Shout out to salesman Young!!! He is the first person I spoke to; he got the car for my test drive, and in less than 1-2hrs I was on my way home with a new car!!! In other words, DO YOUR RESEARCH!!!

My appointment on today was once again a great experience at Infiniti of South Atlanta. Although a few technical issues existed with the computer systems on today, we must keep in mind the fact that sometimes technology will have its hiccups, and as customers that is beyond our control, but for Chris Marrero, despite the inconveniences such hiccups may have caused, he continued to push through with a smile on his face as he assisted me by continuing to provide great customer service. In the end, he explained things to me as it relates to my car while working closely with the technicians assigned to do the work, they were once again able to provide an uninterrupted and exemplary service. Yes, I will be returning soon to have the compressor placed on my car as I look forward to Chis Marrero assisting me with my car needs. Continue to shine Chris and THANK you!!