Used Ford Escape for Sale in Smyrna, GA

I was apprehensive about buying from a small independent lot since I have always purchased new. This was especially true considering we were buying a car for our daughter's senior year in hs that would hopefully take her through her college years. We met with Tim after making an appointment to see a Pontiac g4. Once we got there we ended up looking at several cars since they had so many nice ones on the lot. we ended up with a Ford C-Max. much much more car than what I expected to get for the price I got it for. In fact it's nicer than my wife or my car are. My daughter loves it! They are knowledgeable and felt they were being completely honest with me at all times. Id recommend this place to anyone. The one thing I did not like was Tim would not negotiate the price of the car with me. However once I got home and looked up the vehicle I found out that it was four times more brand new so it was a good fair deal anyway.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.

Great service and great customer service. My car is always returned better than i had it

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I have shopped for cars in a variety of ways in the past (that CAR place with a MAXimum amount of cars, dealerships, etc...), but I will NEVER go back to those other ways again. This truly was the most transparent way to do business and should be a model of how we can successfully run our own businesses by allowing passionate and knowledgeable people into the correct positions to succeed. Here is our story: We were greeted promptly when we entered the show room. From past experiences, this would have been a dread as often on a car lot, you feel like a meal to the vultures, but they just wished to know what you'd like to do (buy, trade-in, just look around, etc...). They then pair you with a salesperson. We were fortunate enough to have Sam Hackett in sales to help us throughout the process. He educated us in how best to use Off Lease Only so that we get exactly what we set out to find. He showed us the transparency the owners want buyers to have (they provide not only carfax, but a third party company called 360 to let you know about any work done on a vehicle, as well as any accident details that could help make your decision better). He was patient and allowed us plenty of time to view the vehicles with him nearby, but not standing right next to us to eavesdrop like so many past salesmen have done at other companies. He graciously answered all of our questions and for the few he didn't know, he got us contacts to get the answers we sought. Along the process, we also met Chad Wickline, one of the Managers who was courteous and willing to chat for any length of time that we needed. We also met another manager, Gil Amir who sat in the car with us and helped us figure out all the buttons as there have been many advancements added to cars since our last purchase almost a decade ago. Never once did I feel like they were rushed to speak to the next person and we even got to know them as people a little more through the conversations we had. As we are a couple with younger kids, they could relate to what we were asking about due to their own experiences and it made for a very enjoyable overall experience. Our test drive was great! Sam said if we wanted him to, he would ride with us, but if we chose to, we could test drive alone. We loved being able to choose our own options as opposed to feeling as though we were being supervised the entire time. Due to our own timing, we even had to leave before the purchase to pick up our daughter from daycare and they helped us start the paperwork process and then let us go in the middle to complete this task. When we returned, there was Sam ready to say hi and help us reach the finish line. We spoke with Will Huffman in finance who was pleasant and transparent, as well as willing to listen to what we wanted, as opposed to trying to make us do something we didn't feel like signing up for. I could see this process taking some people only an hour or two from start to finish if they know how to use their system properly and know exactly what they want. We required more time than most to make our decision and to complete our extra tasks, but never once did we feel rushed. Sam was with us from 12:30 when we arrived, through 8 pm at night. I know not everyone always believes these reviews are true online, but I assure, this one is. Today they made a lifelong purchaser and client and you better believe I will be letting anyone know that is looking for a car that the best place to start (and finish), is Off Lease Only!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Awesome prices and great experience. Saved thousands and got a better expedition than I was looking at elsewhere. Dale ( poor guy ) was so helpful as I looked at 3 before I saw this one and fell in love with it. Dale was so paitient and calm thru the whole process. He didn't try to sell us the expedition, he tried to make sure it was the right one for our needs . It's crazy until you shop here you won't understand. His words were " buy something that you will be excited to drive not just something to drive " NO PRESSURE . I wouldent title Dale really as a salesman , rather a guide . I know this sounds like BS !! This is my second 2017 I bought here and saved tons of money !! .. just look online before you show up and it's super simple after that . But as a dad of 2 and a husband trust me it's super easy and no pressure and you save $$ Thanks again Dale Ps: the kids said to say thanks and they love ?? the EL room you suggested..

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

The customer service was excellent and the company was very good at making me feel comfortable with my questions and my thoughts.

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

My husband and I had a pretty good idea of what type of vehicle we wanted. We used the Off Lease Only website to search their inventory. Because they receive new vehicles on a regular basis, we checked daily until we spotted the car that fit both of our preferences. We made an appointment for a test drive IMMEDIATELY. This dealership does high volume sales, and we did not want to miss out on this car. Dominic was our sales specialist. He was ready for us as soon as we showed up (with our proof of insurance) so we could test drive our 2017 Volvo V60 Wagon Cross Country!! When we came back Amy in finance assisted us. She???s assisted us with all 3 cars we purchased at Off Lease Only. She really puts her heart into getting the best rate for her clients and showed us all of our extended warranty options. Everything was easy, transparent, and explained clearly. Our Volvo still has 20,000 miles on it before the factory warranty runs out, but that???s only about 1 1/2 years tops. We keep our vehicles a very long time, so we chose the bumper-to-bumper, 8 year plan with a $100. Copay. It only added about $40. a month to the payments. We already knew that if we waited unti the factory warranty ran out, we???d have tough time getting an extended warranty like that one, at a great price. Our experience with Dennis (trade in specialist) was equally outstanding. We were treated very fairly with that part of the process as well. The entire team was awesome and made our experience so much fun!! Thank you Dominic, Amy, Dennis and Paul for another great car buying experience! I will tell all my friends to ask for your team. Ohhh.. I almost forgot to mention... We saved close to $7,000 on our purchase and our beautiful Volvo is in pristine condition! Even our mechanic was happy with our choice. 🤗

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

From the time my wife and I were on the WPB Off Lease Only property it was being at a resort or something, or having a tour guide on a cruise ship. Everyone polite, professional, friendly, informative. We love cars and there are monsterously plenty to choose from. 2015 and newer only. It was so much fun! We thought we wanted a 2015 Lexus price wise (plenty of them there) but after test drives - and price checks, wreck checks in the computer (a classy feature where you get to do a detailed search of every car you want to on the lot yourself) we settled on a 2016 C300 Mercedes instead for less than we thought we'd spend on a year older Lexus with twice the miles. The Merc is still under warranty!. Yep, that's as good it gets. Adam our "tour guide" is the best, Andy the sales manager was more helpful than most consieges in 4-star hotels, and the finance person? Darlene and us shared stories and pictures of our dogs. When's the last that happened when you bought a car? There simply is no other place to buy a car. That is what I'm assuring you. A 5 day or 500 mile return and exchane the car thing too, if not completely satisfied. Go to WPB Off Lease Only and find out for youself. There is no way to be disappointed. They won't let that happen.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Today was an amazing day. Truthfully speaking, I walked into Off Lease with little hope of purchasing a car today. My credit is poor and is in the midst of being repaired. I do have a moderate income and a trustworthy career that I got into debt working hard to establish. However, my previous car had many issues and I began to worry about safety for my children. Today I walked in and was pleasantly greeted by smiling faces. Still half asleep I walked in partially disheveled from long shifts the last few days. From the front desk woman, to being happy that my saleswoman was female a sweet demeanor, to the friendly sales manager who promptly introduced himself and assured me where there's a will theres a way. I arrived at about 10 am and left at 230 PM in enough time to see my children's surprised and smiling faces when they saw our new 2018 Dodge Charger. Jade my saleswoman made all the difference. First and foremost, she explained the process and helped me get set up with a test drive. She reassured me that it was worth trying to apply for financing because Off Lease has many banks that help approve clients. I went with it and to my surprise I was approved. Armando the financial manager worked his best to get me a fair rate and ensured I got all the services needed to protect my investment. I am very please especially that the process was so well organized so that I could drop my children to school drive to OL (1 hour) and get out by 2:30 to get them by 330. The whole process from start to finish was 6.5 hours. Not bad for financing compared to most places. Thank you all for your attention, assertiveness, empathy, and compassion!!!! Especially Ms. Jade:) I would highly reccomend and this is the fourth car purchased in my family from Off Lease!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I went to Offlease on my Brother's recommendation. He purchased a Lexus and a Toyota from them in the past. Never expected such an honest, straight forward, customer oriented experience. This is not the typical used car dealership we are all familiar with. I don't know of any place that would provide you with carfax reports on every vehicle. And if that's not enough they even have a "true car" inspection performed detailing damage previously sustained (even if it had been repaired). You can test drive as many cars as you wish (and believe me I did). Finally they'll even let you take the car the your mechanic (although I never did cause I trusted them so much I didn't feel like I needed to). My sales rep, Jared, was always professional from the time I spoke to him on the phone to the final handshake. My mom and I were there the entire afternoon till closing looking at cars, taking test drives and asking questions. Never once did I feel pressured or rushed to buy anything. This is amazing because Jared apparently made 3 sales that day and not once did I feel neglected or rushed. He coordinated all aspects of the sale and followed up with service that was beyond my expectations (more on this later). Toby did my trade-in appraisal and the $500 he gave me for my 13 years young manual Chevy HHR was what I had hoped to get (and probably more than what it was really worth). The clutch was questionable, it always required two ignitions to start, and it had 190K miles. Bottom line, I am very happy with the value I got for my trade in. Toby could have been a jerk, he never made fun of my ride or gave me some hardball appraisal tactic. He simply stated the issues he found with my car and gave me his professional appraisal. Thanks! Well, eventually we had to get the paperwork done to make the sale official and Albert made it easy. He tried to sell me the extended warranty but was never pushy about it. He explained the papers I was signing and did it all quickly because he was extremely organized. We ran into a problem, I didnt have my title with me and GMAC didn't remove the lien on my car even though my trade in was paid off. Long story short, I finished the trade in after I already purchased the car off their lot. I was concerned that they would try to decrease my trade in value for my old HHR but they were true to their word and gave me $500 plus $30 (for the tax I would have saved had I did the trade in on the day of sale). Seriously, that's unbelievable! What really impressed me most was how they (thanks Stephanie even though I never met you in person) took care of me even after I purchased the Caravan. So the Caravan that my Mom chose had a strange vibration during my test drive. They had their mechanic check it out and they told me it was the rear tires. Well, they promised me they'd replace the tires at no charge. Problem was their service department was very busy and backed up for days. They wouldn't be able to change my tires until 5 days after my purchase. Wait a second... I only have 5 days to return this car. Sounds suspicious right? Nope! They emailed me a voucher that I could take to any PepBoys to have the rear tires replaced at my convenience. Are you kidding me?! So I took it to PepBoys, they changed out the rear Michellin to new Michellin (not some cheap crap) tires and now the car I just bought rides as smooth as it should. Guys thanks for this amazing car buying experience. You have earned yourself a customer for life.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Crystal was my sales person and she was so help full, did a great job.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

JUST A STELLAR EXPERIENCE. These people truly care about getting you into the right vehicle that fits your needs and budget. They helped us with our "unique" credit issues and we have payments we can afford. And my Ford Ranger is everthing they advertised it to be! We cannot say enough about how Southern Star Automotive does bussiness. Thanks to all of your staff!

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

I walked into Platinum Used cars and in few hours drove away with a MZB C250.. Fast transaction, friendly customer service.. I'm enjoying my new ride.. Thanks guys.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

I had the pleasure to work with Jodie and Vivek. Jodie took the time out to thoroughly explain the buying process. She took me on a test drive and explain all the features of the vehicle. She made sure that I would be satisfied with my purchase. I then proceed o with Vivek. I received fair market value for my trade in, and we were able to come to an agreement on the purchased vehicle. Overall I would say good buying experience at this dealership. Please be sure to see Jodie or Vivek if you are on the market for a pre owned Vehicle.

My Ford Escape is roomy and has just enough room and space for me and my family. We can not wait to take family trips!

Made the 7 hour trip from NC and it was by far the best experience I've had purchasing a vehicle. Javier was cool, laid back, and friendly. He knows his work and works with you every step of the way, never letting you feel lost in the process. Cars in excellent condition couldn't have asked for a better salesman or dealership. No regrets and I would definitely make the trip out there again.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

I contacted the dealership about a 2006 Mercedes they did respond via email and phone. How ever I went with another dealership. But I will recommend this Dealership too family and friends

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

From the Service Manager, Jon, to Hunter and Stephanie who showed compassion and empathy after my having gone through a huge ordeal wiped away, at least for a short time, my pain and helped me to smile while ensuring that my car was taken care of for my long drive back to the north and caring for my safety. Hunter left no stone unturned in his effort to help me to get the car fixed without an undue financial burden together with Stephanie's and Jon's approval. Whether it was a small gesture to getting me a cold soda to a meal and a ride to an imp appointment, it was done with speed and kindness. Eddie worked on my car and made sure it was safe right down to plugging a hole in my tire. His mechanical ability saved me hundreds of dollars due to a bad part affecting another part of my car. Kudos to him also. Please thank you for helping me and when I told my son overseas, he wept. He got so emotional and will thank Hunter and Jon when he comes home on leave next summer. You are all the greatest ever and anyone should be grateful for your kind actions.

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !