Used 2017 Ford Escape for Sale in Smyrna, GA

I was apprehensive about buying from a small independent lot since I have always purchased new. This was especially true considering we were buying a car for our daughter's senior year in hs that would hopefully take her through her college years. We met with Tim after making an appointment to see a Pontiac g4. Once we got there we ended up looking at several cars since they had so many nice ones on the lot. we ended up with a Ford C-Max. much much more car than what I expected to get for the price I got it for. In fact it's nicer than my wife or my car are. My daughter loves it! They are knowledgeable and felt they were being completely honest with me at all times. Id recommend this place to anyone. The one thing I did not like was Tim would not negotiate the price of the car with me. However once I got home and looked up the vehicle I found out that it was four times more brand new so it was a good fair deal anyway.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

The 1st check up & oil change for my 2016 Honda HR-V went very smoothly! I was a little concerned because my "Harvey's" a 6 speed manual transmission which proved to be very hard to find. I've gotten some stares from car people who don't seem to know how to service or even drive him! But Shannon took great care of my "Harvey". Thankful for the extra concern and detailed service that Shannon provided :)

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Quality and professional dealership. Chad was great in explaining the service being performed, and what services I will be needing soon (no pressure to say yes). First time in GA for my car service vs. PA. I can definitely tell the difference. Thanks!

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I applied for financing through other dealers and the terms were not realistic for me. A Carvana truck was in neighborhood, that is how I learned about them. Impressed at their prices and inventory, I applied on Friday 13th, had my 2013 Cadillac ATS on Monday 16th. The best part is the financing terms are affordable. Thank you, Carvana! If you are looking to purchase a car, give Carvana serious consideration. The buying process was simple and very transparent. You will not regret it. They have a 7 day test drive policy, deliver car with full tank of gas plus a $25 gift card. Love my car and Carvana!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

Bought my car online Dec 2nd, 2015 - no muss, no fuss. 2012 Kia Soul, cream, manual (6 speed ), 34,000 miles. Went up to Atlanta, signed the documents, drove off in my new sweet girl. No problems, no issues with financing, no mechanical stuff...Carvana delivers what they say they will deliver! Look, if you want to haggle or argue, go to a dealership. If ya know what you want (like I did) and you know what you want to pay (like I did), take a real look at Carvana. Personally, I will never go dealership again. And my sweet 2012 Kia Soul? Everything I wanted, and runs like a charm. Love my little Soul sista, and HIGHLY RECCOMEND Carvana!

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

I was introduced to carvana by a Facebook ad. I really liked what I saw, but the closest vending machine was 600 miles away. I thought they definitely had a great idea, so I thought we'd try. Pretty easy buying process. They were very fair with trade in. Offered about $100 more than local dealer. Their 360 view definitely needs improvement. There were two noted items of damage on their condition analysis. While picking up the vehicle, it was raining and overcast. Once I got the car in the sunlight. There was a lot more notable damage, that wasn't mentioned. Quite a few more very noticeable scratches, chips and dings. Very surprised those weren't noted, but it was a used car so I didn't expect perfection. They really tout their 150 point inspection. My hood doesn't close correctly. I would have thought that would have been corrected. Kind if stinks, I'll have to pay the dealership to correct something that should have been corrected prior to delivery. I would have given only 3 stars for the above mentioned, but their outstanding customer service earned them 4. Their team of customer service reps truly make the buying process enjoyable. I can't say I'd recommend them to friends as we are far away from them, & the few disappointments we experienced. If they keep that high level of service and improve their vehicle condition reporting. This company could really revolutionize the used car industry.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

I had been shopping for a used Volt with a certain subset of options and Carvana continued to be in my search results. Ultimately I couldn't find what I wanted locally and even the results in my state for the same model weren't competitive with Carvana's price / features. I'm also not a huge fan of dealing with sales guys so it was a win / win. During the actual buying process the steps are a little vague, I guess because they're a tech startup too (I left this feedback), note you have to continue to fill in your info to reserve the car for purchase, don't quit early or you'll only reserve it for a few hours or a day, go to the end if you're serious. Otherwise literally every single person I talked to was delightful, from customer support when I had questions and final purchase call to the delivery driver (specialist really, they're not just drivers). Didn't feel tempted to use the 7 day return, the car was better than expected!

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

I purchased a lightly used Mercedes Benz E350 and I am in love with my car! Front start to finish the process took me about 15 minutes. The staff was friendly and made the process a breeze! I would recommend this experience to anyone that absolutely HATES going to the dealership. This company is changing the car buying experience for the better. ABSOLUTELY WOULD RECOMMEND!!!

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

My wife and I drove 360 miles to Sandy Springs, GA to buy a used convertible from Gravity Auto that we saw on line. The car was in great condition and was just as advertised, however in the end, it didn't fit our needs. While there, we looked around and we saw another convertible (2007) that had just come in and was not ready to be sold. We loved it immediately. Because we had come so far the Sales Manager gave us a good price and promised to inspect the vehicle and fix anything that needed attention. We put down a deposit and left. When I went back several days later to pick up the car it was immaculate. I looked over the vehicle and I was satisfied with the condition of the car, inside and out. They fixed every little thing I asked for. The Manager had told me that he would not let the vehicle leave the lot until I was satisfied. I was. I drove the vehicle 360 miles home and it purred like a kitten, everything worked and I am completely satisfied. We enjoyed working with the friendly sales team and with Mike, the Finance Director who did a great job. Thanks to everyone.

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

I???ve been researching the Subaru Outback for some time. Ex-Volvo guy looking for a wagon with the market offering limited options. I had just got out of a BMW 3 series wagon, but it did meet all my requirements; a wagon with ground clearance and a great safety record. That lease was over and I was back in the market for a new car. The VW Alltrack caught my eye, a wagon with some ground clearance. I went on a test drive and soon realized it was not the car for me. I was going to drive home and saw Kennesaw Subaru across the street. I decided to pull in and was greeted by Ralph Kurland. As opposed to a car salesman, he was a Subaru ???aficionado???, and knew the product extremely well. Ralph asked a few basic questions and narrowed down the trim to the 2.5 Limited ??? ???L??? for leather as Ralph said. Before the test drive, Ralph did a quick overview of all the options the car had. During the test drive, Ralph pointed out features that could only be experience while driving. He discussed how some of the safety features in the car were also in the Subies both he and his wife drove. Before the test drive was over, I knew I wanted to buy the car, but did not want to show all my cards. I was ready for the hard negotiation. First, the car did not come with LED headlights standard on the Limited. Ralph soon found it on the lot. Ok, this it, all check marks were checked. Ralph then started the negotiation process. Surprisingly enough, there were no games, tricks or gimmicks. Great financing, and no back and forth with the finance manager. I was happy with the price and the product, and pulled the trigger. To say that I bought the car because of Ralph is an understatement. I???ve bought quite a few cars in my lifetime, but the experience with Ralph has erased years of bad experience with other dealers and car brands. While you may want to buy the car online, it???s worth your while to step into the Kennesaw Subaru dealership to see the product and have Ralph Kurland talk about the car. He???s passionate about the product, the brand, and his job. I now understand why people love Subaru???s ??? I???m a convert.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

On October 20 my husband and I went into Jim Ellis Hyundai in need of a new car. I can truly say we were more than blown away. Not only by the wonderful car we purchased but by the wonderful customer service we received. They went above and beyond anything we could ever ask for. They treated us like family, and not someone just trying to push a car on us. They are very professional with tons of experience and knowledge. If you are looking to buy a car, I would HIGHLY suggest going to them. They have customers for life with us. Joe and Hau-B were both awesome!!!

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

After test driving nearly (10) 2015 Genesis Sedans (used of course), I was left disappointed. As with most off-lease vehicles, I was aware and looking for signs of neglect, failed or improper maintenance, and potential mechanical issues. Having jumped from dealership to dealership, some Hyundai, some private, and being disappointed in the overall condition of these "low mileage" off-lease Genesis Sedan (2nd Generation), I found a plethora of 2015 units at Jim Ellis. When I say plethora, I really mean, rows upon rows. I consider myself pretty knowledgeable when it comes to cars, so I spent a decent amount of time researching every unit the dealership had in stock. The tires were all swapped out for MXM4's (one of the top grand touring tires for this particular vehicle), and maintenance history seemed to be spot on. While some carfax reports show large gaps between service, most, if not all of the vehicles in stock at Jim Ellis were properly serviced. They do their homework when purchasing and bringing in off-lease vehicles from other states/dealers. My particular unit (2015 Genesis Sedan 3.8 AWD Ultimate) was brought in from Nevada, one owner (an obvious requirement), with all maintenance history performed at the local Nevada Hyundai dealership. After a quick test drive and visual inspection, I decided it was the one. The car was in immaculate condition (24,000 miles on the odo). The vehicle I decided on had an Ivory interior (basically white) and it could have passed for a brand new vehicle. My co-workers were pretty shocked when they realized it was a CPO model. To cut things short, Billy Jung (my salesman) was nothing short of extraordinary, and was probably the first person to offer me a vehicle purchasing experience that didn't feel like a straight up con. I was confident in his judgement from the get go. He seemed almost too polite and humble to be working as a "salesman" but we all know there are good people out there. I cannot say enough good things about Mr. Billy Jung... really. If you have a problem with him... there may be something wrong with YOU. People bash on Hyundai's level of service, as opposed to the Lexus experience, but while Hyundai does not offer the "Lexus" dealership experience with fine waiting rooms etc., this dealership does NOT skimp out on the customer service. This is also where you find most of the savings over the GS350 (in this case, as I had purchase a Genesis Sedan). Every single person, from Mylesha (the lady who took my reservations), to Billy Jung (my favorite salesman to date), to the business/finance manager (Sam Patel), all provided us with a purchasing experience bar none. To be honest I knew going into Jim Ellis that their reputation was great (just check their Google reviews), but by the time I was signing, I realized it was well justified. Let me say this again... there are multiple Hyundai dealerships in the Georgia (Atlanta) area. Save yourself some time and peace of mind and visit Jim Ellis first. I had initially tried to reach out to Rick Case (they are local to me) but was dissatisfied with their level of service even prior to even looking at a unit. Rick Case also has a much smaller inventory (by quite a large margin) so I would have a hard time recommending them over Jim Ellis, regardless of price. The fact that Jim Ellis met my... quite OCD/ridiculous standards for anything used (almost unrealistic, they are used cars after all) says dividends. I truly appreciate and am still baffled at how the purchasing experience went. I drove home that day (accompanied by my father who the car is partially for) in silence. It almost seemed too good to be true, but they made it happen. It's been over a week since the purchase, and the car still runs "like new." :) I just want to say thank you again Billy Jung and Sam Patel for your service. God bless!!!

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

Competitive pricing. I checked out pricing from other avenues as well as your pricing for this service. What I needed, you were very competitive with pricing, so much I also added service to my time with you and ended up spending more money with you because your prices are competitive. Otherwise all of that service and money would've gone to a different company.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I have a 2019 Mazda CX-3 and I've been in for service twice (FIrst oil change and the Android Auto/Apple Car play update). Both visits were exactly as scheduled and quick. In the past 12 years I have purchased Acura, Jeep, Subaru, Ford, BMW and Tesla vehicles. Mazda of Rowell's service is among the best customer experiences I have had. Great job!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

A bit of a drive for an oil change/tire rotation BUT I am never disappointed by this dealership???s customer service and service department. They gave me 50% off with a Back to School promotion, took me on in when ???Oops, my appointment is for tomorrow?!??? 😬, washed my car AND my rubber mats and had me out the door in about an hour. #GwinnettSubaru #BestSubaruDealershipinGeorgia

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

First time visiting Gwinnettt place Ford ,we been served by Gabi Mor ,he was more than happy to answer all our questions.Service with a smile and great knowledge . This time we didnt upgrated the car , but for sure when we are ready , we will be back !

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.