It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Drove almost 2hrs to see a truck. Truck was ok but dealership was unwilling to negotiate price ANY! Told us it was already priced low though the first salesperson we spoke to upon arrival had told us they had "wiggle room because it was priced at the top". We weren't asking much just meeting us half way for add ons we'd have to do. Funny enough the next day we got emailed and they were ready to deal. No thanks!
My husband and I found a truck we liked online at Sharp Motors and drove nearly two hours planning to purchase the truck. We met Don McGee and he was so warm and down to earth. He was transparent about the price and discounts/rebates and made this transaction so smooth. Found us a super low interest rate and was just a delight to talk to and felt like friends when we left. Another fantastic gentleman was Ty, he was friendly and so helpful on the features and made sure that the truck was clean and ready to go. Such a sweet guy. The finance manager was also amazing. He was professional and a joy to deal with. I will buy my next car or truck from these guys.
have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 8, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
We have now purchased our 4th vehicle from Sunvertibles. We love this family owned business. Rod Atkins the father of this business helped us once more in this process. Rod and his son Jon have always felt like family to us. Once again we purchased a wonderful SUV! They put customer's first. We are very pleased with our first Jeep! Thanks everyone!
I was treated very good by the service department. Thought my repair would be costly but it wasn’t. The service rep was easy to work with. I would recommend them without hesitation.
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