Used Ford Escape for Sale in Columbia, TN

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

Made appointment 45 minutes prior to arrival. Took me in immediately changed oil and filter very quickly and even washed car. Will return when I need any type services

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I was in the market for a fully loaded 2017 Ford Expedition, which were being heavily incentive by the factory. I came a cross a King Ranch Expedition at Ford Lincoln of Franklin that carried the Ford incentive but it was also discounted substantially because it had been used as a loaner for service customers. It had logged 2070 miles. I was contacted by Hayne, the Sales Rep and also spoke with Brian the F&I Manager via phone. The dealership was 80 miles form where I live and I already had financing in place. I was trading a 2014 Toyota Highlander Limited in which I had substantial equity and they offered me almost exactly what I was seeking on the trade, contingent on the vehicle being in excellent condition, which it was. I made an appointment to arrive at 10 AM on Friday morning, and when I did everything was in place. The Expedition had been beautifully detailed, Hayne showed me a round the dealership, which is impressive and Brian handled the business transaction as soon as he finished with a prior customer. Brian worked with the rep from my credit union and we got through everything with no issues. Hayne then took me out to the Expedition, gave me a bottle of ice cold water and a small box of customized chocolates (a first). Hayne covered all of the aspects of the vehicle and I was on my way in less than 40 minutes. The folks at Ford Lincoln of Franklin do things the right way, the first time. They were pleasant, forthright and did exactly what we had discussed over the phone. I came away knowing I'll do business with this dealership again because of the way they conducted themselves on this transaction. Finally, I had been in contact with 9 Ford dealerships in central TN and northern AL and even one in southern IL searching for the right vehicle. Some did ok, one was unresponsive even after a test drive, and 3 met my expectations. Ford Lincoln of Franklin was the only dealership that exceeded my expectations. I also got a follow-up call from Jesse Nichols asking if I was satisfied with the way I had been treated. You easily get the feeling that service and integrity are cornerstones for this excellent Ford dealership.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Walked in knowing I would buy a Shelby if they had the right one for a decent price. Called ahead and spoke with Cody and we ended up ordering a brand new 17 gt350 exactly how I wanted it. It came in this past week and I got out there to see it. It was exactly what I was looking for but the price was still a bit more than I was comfortable comiting to. At the time, there were 2 gt500 on site and we checked them both out. Cody and Wesley sat down and negotiated with me personally as we talked about the cars. I ended up with great deal on a 2012 gt500 with low mileage and came back the next day to finish the purchase. I had trouble getting all the cash liquidated so I filled out a no hassle, online loan application. It took me about 3 minutes to fill out and I called Cody right after to let him know it was complete. Travis set me up within the hour with a bank and a good rate. By the time I got there all I had left was 5 minutes of paperwork. I was cruising to dinner before 5pm when I didn't arrive until after 415pm. We took a few pictures of corse. These guys were great top to bottom. Best TEAM I have delt with in the auto industry to date. If you are wondering where to go for your next purchase I would recommend you go in and ask for Cody. Tell him I sent you. Happy driving. 🏎

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

This was our second purchase from Franklin Ford...and an unexpected one. While waiting for my wife to pick up her Explorer from the service team (they were outstanding), I stepped inside to look over a new Mustang on the showroom floor. I was approached by Brian Warren and we started talking about the Mustang. HZe asked if I was in the market and I said ???nope, just waiting for my wife who???s getting her car???. Brian...???You thinking of a Mustang some day????. Me...???Yeah, but not yet???. Brian...???Gotta Shelby in the service area, want to see and hear that one????. Me...???That would be great???. Easy as could be we started looking at inventory and I found the car I has always looked for and bought it the next day. ZI got a super fair trade on my 2011 Taurus (yep, Ford family). Brian???s follow up was consistent but easy, no push. Want to find a dealer and team that will take care of you during and after your purchase? Thos dealer will do it. Look for Brian Warren...your experience will be outstanding and a lot of fun!

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Quickest, easiest, truck buying experience I have ever had! Thank you to the entire team at Ford Lincoln of Franklin! Love my new 2019 F-250 SuperDuty!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Chris always takes care of my major repairs. Brady does a great job on my regular maintenance. Everyone always greets me with a smile and kind words. The cashiers Amiee and Kaley always make sure I am well taken care of and are always smiling. I recommend the service department at Walker Chevrolet to any and every one.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

My MKX was due for its 17,000 mile service. CJ scheduled my appointment and loaner car. When I arrived at the dealership CJ was there to greet me. He was able to quickly assess my car, including noticing that my tires were wearing unevenly. He recommended I have my wheels rotated, balanced, and aligned. The service department reported that my wheels were very badly out of alignment. I could immediately feel the difference in the way my car drove. It glided effortlessly. I???m really enjoying driving my Lincoln MKX. My service appointment was on Friday of the 4th of July holiday week. The service department was a little short handed due to employees that were on vacation. CJ made the best of a difficult situation. He encouraged the mechanic to have my car ready for pickup. I arrived early to avoid rush hour traffic and waited in the very comfortable waiting area for my car. My car was cleaned and delivered to the door. CJ was very kind during the entire process. Thanks, CJ!!!

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Jordan was amazing. He found us walking the parking lot after another salesman left us. Let me tell you???great salesman! Wasn???t planning on buying a car until March but walked out that day in a great Explorer. I even did some research and found a better deal at the Columbia location but decided this guy worked so hard for my business that he deserved the sale. Hands down a patient, will do what he can for you guy! Had a great experience due to him! I even had a couple of items post purchase that he and team got in and fixed ASAP! Great experience and happy with the purchase!

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

Driving south from Chicago on Jan. 24th., we experienced a check-engine light in our 2017 Chrysler Pacifica. After checking with 2 other dealers, we were directed to Franklin Chrysler. We met Tonia Emmitt in Service when we arrived at 9:45 at your busy location. She told us to relax, that she'd get us back on the road quickly. And we were, before noon. We were very impressed with Tonia & the dealership ??? we recommend it to anyone driving a Chrysler product who might have car trouble in that area of Tennessee. Dave & Penny Miller

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

After thoroughly scouting multiple dealer websites for the past month and test driving about 5 different vehicles, I can say that without a doubt, no other dealership provides the lifetime incentives and customer service quite like the Nelson Mazda dealership in Cool Springs. First of all, the sales associate who helped me purchase my vehicle was beyond friendly and I really appreciated his up-front approach and no gimmicks sales approach. I felt as though VJ helped me make the best decision for ME, not just for the dealership or his sales #s. I was torn between a mid range luxury SUV and the Mazda CX-5, which I ended up purchasing, but after driving the car and learning about the EXTENSIVE safety features (which I would have had to shell out an additional $4k for at the other dealer), I knew the Mazda was the obvious choice. After having lost my previous car under pretty stressful circumstances, I was very hesitant and full of anxiety about buying a new car and especially finding a car I loved that fit my budget and my want for tons of extras/options. Fortunately, I left the Volvo, Acura and BWM dealers behind and chose to test drive the Mazda because ???heck,why not????....and I think it???s pretty safe to say I am very happy and excited about my decision. 10/10 would reccomend.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Was not planning to purchase a new car anytime soon however Connor ???Bow Tie??? was able to ask me all the right questions to get me to see that now was the perfect time to get into the vehicle that Best serves me! He asked more than he told, he made sure I understood everything, he was not in it for himself and had me in and out quickly. Thanks for making this experience so MARVELous. 😍??😍

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

My husband and I found a truck we liked online at Sharp Motors and drove nearly two hours planning to purchase the truck. We met Don McGee and he was so warm and down to earth. He was transparent about the price and discounts/rebates and made this transaction so smooth. Found us a super low interest rate and was just a delight to talk to and felt like friends when we left. Another fantastic gentleman was Ty, he was friendly and so helpful on the features and made sure that the truck was clean and ready to go. Such a sweet guy. The finance manager was also amazing. He was professional and a joy to deal with. I will buy my next car or truck from these guys.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.