Used 2020 Ford Escape for Sale in Albany, NY

Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better.

Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service.

Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me get the exact 2018 F150 I wanted, gave me a great deal! They were great communicators all through the process, And Darlene was very patient dealing with my 100 + 1 questions about how to use all the hi-tech features in my new F150. And I just love the vehicle, much improved over my 2005 F150 which I also loved!

professional work as always, we have worked with jay Ostrander several times in the service department always courteous and pleasant, Metro Ford is lucky to have such an employee representing your business he deserves an award. Hats off to the sales and service team (Joe Riscica )was the salesmen who sold my wife and myself two 2016 150's very pleasant person

Mark put me in a 2015 Ford F-150 within a few days of inquiring, great quality vehicles, great pricing, and best of all not pushy or shady like other dealers, you’re treated like family. 2010 Auto Sales is the go to place!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

The Gentleman who took care of my paper work etc (think his name was CJ ---- and only remembered that as it was my fathers initials) was Super nice! As a Sr Citizen, 79, this nice type of treatment is not always characteristic of the younger generation!!! According to the paper work, your employee who did the actual work, checked all that I expected and in a timely manner. This is my first experience dealing with an actual dealership after purchasing a car. In our area, we are fortunate to have several competent garages and service men. However, I thought that this time I was going to try dealing with the dealership, Kia, where I bought it to see if there is a difference in the care of my Kia Sportage.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Needed warantee service. They ordered parts, called and set up an appointment at my convenience, and fixed my F150 quickly. Check engine light has been out ever since. Good job.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Very helpful got my explorer up and running quickly!

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

Great service, great people and great pricing. Would not go to any other dealer for service or to purchase a vehicle.

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

Just bought my dream truck ... This has been the best car buying experience I have ever had !! The sales professional Michael Darling went above and beyond with everything for me , I will no longer buy a vehicle anywhere else but DePaula Ford ... Nor will I buy another vehicle from anyone else other than Michael Darling ... He was great to work with ... NO pushy salesman pitch here ... Told him exactly what i wanted and BOOM .. 2 days later Im driving away with my new truck .. Thank you Michael Darling .. highly recommended ...

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Spoke with many other dealers and not one treated me as well as Quinn. Mark has more of a customer service than sales approach and his prices can't be beat which made it an easy choice! Thanks again!!!

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I have been in the auto business for over 40 years and hate buying cars. I walked into Jand J and had a great buying experience . Best prices around . I have never let a dealer put a sticker or plate frame on my car until this purchase. Highly recommend them . Mike and the owner Dan great people

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

We had a wonderful experience dealing with Metro Ford, everyone was accommodating and friendly, unlike other dealerships we recently dealt with in both New York and Massachusetts. They were willing to work with us and kept a smile of their face. They fixed more than we expected on a used vehicle we purchased, and delivered the car to my home for me (1.5 hours away) because we have 2 little kids and its very difficult to take time to get to a dealership so far away...than you Dan for your service! Joe, the salesman was great to work with and came through with all his promises, and JT was also awesome, communication was top notch and a true pleasure to deal with.

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

I am very pleased with the help and friendliness I received when purchasing my 2016 Explorer, everyone we talked to was amazing. Then we brought the car back for a little minor issues and the service guy Jay went over and above what he had to THANK YOU.....to top it off they gave us a new car to use while they fixed mine. I will be sure to mention Metro Ford to all my family and friends for their next purchase of a vehicle. Thanks Again

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.

I've been buying trucks from joe for 17yrs. There the BEST !!!

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!