We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I bought a used Ford Fiesta 2014 from this dealership and the sales person Neli Swadowski was very professional and very helpful! The sales process was very easy and fast and everyone there in the office was great to work with to make this deal happen. I would recommend that everyone wishing to buy a car at Mike Naughton to contact Neli Great job! Thank You!
Steve Cantrell at Shortline GMC in Aurora was fantastic! We moved to CO from TX in September. We wanted to trade our GMC Sierra for something with AWD and smaller. He was very knowledgeable about the Terrain we were considering. It did take several weeks before we were able to return for a test drive and make the purchase. Steve was very patient with us. He made the entire process painless.
It was the right car, and it was the right time to purchase. I really do love my Buick Encore, and was so glad to time it with some great incentives. I also am very happy with the peace of mind that the extended warranty gives me.
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I purchased a pre-owned BMW X5 from Tina. She was extremely understanding of my needs and situation. She was VERY knowledgeable on the car even though it's not one of their store's specialty brands. Her communication has been great, and she was no-pressure and allowed me the time I needed to make the decision. Jennifer in finance was wonderful as well. They installed a clear-bra for me and that came out wonderful.
What a great dealership! We had Hubert as our salesman and he was amazing! He was very helpful and informative. Jennifer in finance was a breeze and a sweetheart! Tim the GM, great guy and we will be back soon to buy another truck! Thank you guys!
Was in the market to purchase a second vehicle for my step daughter to use and found this gem on Auto Trader, only issue was I felt the truck was priced about 2500.00 over KBB and compared to other like vehicles. Contacted Mark Heart the Internet Sales Manager via email to inquire on availability and price and before I had the chance to call to discuss further the price a had been adjusted appropriately. I was impressed, next morning drove down and purchased the truck. Mark and all of the corresponding staff that assisted with our purchase where awesome, down to earth with a zero pressure experience. The entire transaction with financing took just about two hours which seemed like less. Not sure if they appreciated my joking about buying a Ford from a Dodge dealer, but it was all in fun. Thank you for a positive buying experience.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.