Used 2014 Ford Explorer for Sale in Rochester, NY

I just purchased a car at santa motors off at east ridge road in irondequiot. Literally has the best customer service all were greatly mannered and gave me the most perfect experience of buying my first car. I will definitely be going there again and recommending santa motors to all my friends and even my family.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!

On September 11, 2017, my car was totaled unexpectedly, and I needed to find a replacement. My 2014 Mazda 6 was highly modified and personalized, and I needed to find one close to it, to start over, however it had to be priced right. I found my "neused" 2014 Mazda 6 at Via Auto Sales on Cars.com, and though they were in NY and I was in NC, they treated me like a neighbor! Joe Biuso was sincere, prompt, and accommodating, and made the process of buying a car online, a pleasant experience! If you find your next "neused" car here, ask for Joe. He'll take good care of you!

It’s nice. It wasn’t a good fit due to the size for me. I mainly drive in the city and it’s a struggle to park with suv’s

Test drove a new Chevy 1500 pickup. Nice truck with some new interesting features. Darren is a great sales rep who knows his products and all that Chevy, and the dealership has to offer. The best part is With NO painful pressure! - Would definitely recommend him to anyone shopping at Victor Chevrolet!

It was a solid - well made vehicle. I enjoyed driving this on long trips. I felt save and a good vision of traffic - ahead.

One word: Quality!!! Very impressive used vehicles. So happy with my Lexus I purchased from the company! I’ll be a return customer for life. I have already recommended to friends and family.

Great interior comfort- was looking for a vehicle that for a man ^'^" and a woman 5' The accomodations are perfect for both of us!. Good power available when needed. Pretty paint - looks black, but is midnight green. Has just enough ammenties- we're not fond of all the "bells and whistles" Couldn't be happier.

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Trouble within the first 12hrs.... Fixed in 24. As you can imagine, the gut shot and fear of making a bad choice swept over me and my wife when we first experienced trouble with our used car after the first 12 hours...but that was met by a genuinely caring team over at Ide Volkswagen that assured us we would be cared for.... and they did just that! We shopped at the right place!! Thanks Guys!! We were looking to buy a used car for my wife and initially intended to buy a Volkswagen, but stumbled upon a used Buick Regal CLX at Ide Volkswagen. My wife fell in love with the car and the trade-in offer for our vehicle exceeded my expectations.... $6100 toward a $9400 used Buick. The Buick was smooth as glass until the next day when the transmission seemed to be "hanging up". This occurred on 2 separate occasions. Push the pedal and almost no forward motion....back to the dealership. They kept the car, had techs, managers, and consultants drive the car, but could not get the issue to repeat and no codes coming up. Here we are....owned the car for less than 12 hours and already in for repair and concerned that the problem couldn't be identified. They were in constant communication with us and we were very pleased when presented with 3 well thought out options. 1. Return it, and get my other car back with all fees covered. 2. Apply all monies already paid toward another car. 3. Cost free 1 yr/12,000 warranty added to the car... Just to clarify, this is a 2011 Buick with 82K. If this is a transmission issue, it won't get better on it's own and won't take long to show again.... The warranty covers all issues related to motor or tranny. We only intend to keep this car for 2-3 years as our family is transitioning, so we were looking for a moderately priced car. I've been very pleased by their response, in light of the difficulty, and feel completely comfortable and confident as we move forward. We worked with Antonio (10), Mike in finance (10) and Evan/manager (10). Peter R.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I had a fantastic experience with this dealership. It was my first time buying a car and they made it so quick and easy for me. Just a very pleasant and unstressful experience and atmosphere. 10/10

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Garber, and specifically Andrew Stein were a pleasure to work with. I believe I got a fair deal on our new CR-V. Additionally, Andrew went out of his way to assure all questions were answered and that we were totally satisfied with our car purchase experience. I would recommend Garber to friends, based on Andrew's professionalism and help.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

Spurr cares for customer satisfaction always giving their best to please. Workmanship is done in a timely fashion and done with care.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I highly recommend West Herr Ford of Rochester for service. I was visiting from out of town when my check engine light went on. I was able to get an appointment quickly with West Herr, and get the situation addressed quickly, which included getting a part delivered. The entire process was great - including the customer service and the actual repair itself. Being from out of town, it would have been easy for a dealer to take advantage of the situation, especially since I had to leave town soon and thus was on a tight schedule, but that did not occur. Outstanding. I highly recommend West Herr Ford of Rochester!

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I bought a new 2002 Honda Accord at another dealer and put 218,000 miles on it until if failed its annual NYS inspection back in December 2015. I had never had to leave the car in the shop except for routine maintenance, but the service adviser told me it would cost upwards of $2500 to make it road ready. I was ready to buy another Honda, but after discussing what I was looking for and what I could afford to pay (I've been retired for 3 years and am still learning how to live on a fixed income!), I never heard from the salesman. So, I decided to check out other dealerships, read some really good reviews about Garber and decided to give them a try and am so glad I did! My salesman, Ray Dublin, worked very hard to find me just the right car and was very patient with regards to answering all my questions. I thought I would have to settle for a late model Honda with at least 35,000 miles on it, which would have been OK. However, two days after my first visit, Ray called me to inform me that they had just obtained a 2015 Honda Civic with only 3500 miles on it and priced nearly $7000 below the MSRP. I drove over that afternoon, took a test drive and fell in love with the car. My only concern was getting the monthly payment down to an amount that my budget would allow. Ray then turned me over to one of finance managers (Mon Tran) who spent nearly two hours with me and put my mind at ease. The next day, Ray called to tell me that they had found a lender that would finance the car at an APR of 3.69%, nearly a point lower than my credit union and that sealed the deal! I never felt that I was being "pushed" or manipulated in any way and was extremely impressed by everyone involved. Even though it will probably be at least another 10 year before I consider buying another car, everyone treated me as an important customer. I will be sure to recommend Garber to my friends.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Helpful salesman, painless process. Smooth from beginning to end.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

Friendly, courteous, knowledgeable staff that was quick to respond to my questions and returned all my calls in a timely manner. All in all an exceptional group.

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

This particular transaction happened very fast, over two dealerships and through the magic of cellular communication. We had a contact at Bob Johnson's in LeRoy, but the vehicle was at Bob Johnson's in Greece. A phone call was made, "Yes, the vehicle is still available. But, due to Black Friday pricing, and the deep discount on the vehicle, it wasn't going to last the weekend. As the only 2018 Traverse Premier in a 2500 mile radius we had to move fast. We test drove a '19 similar in Greece. Loved it. Called our friend in LeRoy and told him we wanted it. He said he'd call them and have it shipped to their store. Then, over the course of about 40 minutes and several texts, while we were driving to Buffalo to see a Sabres' game, we worked out the other stuff. Great experience, great people, and so far GREAT CAR.

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.