Ford for Sale in Rochester, NY

Greg & Rich made my leasing experience Painless. Love my vehicle! This is the 2nd time I have purchased a vehicle through Greg Bennett and he is a pleasure to work with

I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!

My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!

Buying a Expedition was very easy and also great price .

The folks in service are fantastic! Everyone I have dealt with at every level in this department are the most efficient and courteous group ever.

Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.

The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were very polite and helpful. Primary contact was: Al Rosetter who is not listed below.

Cardell was great. Best salesperson I have ever dealt with. Everyone was very knowledgable and helpful. Glad we could stay with our current finance company too.

Although service was great I did not get a chance to personally meet my service advisor but he did great job with keeping me informed an up to date with service. thought the service advisor that did assisted me was rude 1. service advisor did not acknowledge me when I walked through door 2. He was on what sounded like an personal call on his cellphone for about 5mins before assisting me 3. Poor customer service

Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past for my previous car. The service is always performed as expected and the staff is friendly. Additionally, the cost of service is definitely fair for the quality of work performed. I highly recommend!!

I just bought a used vette from these guys and I am impressed by the way they handled my concerns and corrected issues with no problems. A real stand up dealer and staff.

Cortese ford and all of it's employees has always taken excellent care of my vehicles for years. They always get me in on a timely fashion and there are never any unexpected charges.

First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!

All the guys at Valley were first class guys. They made my buying process easy & as smooth as possible! They really worked with my financial situation and made it work so I could drive off the lot with my new car. Highly recommend them!

Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and professional.

Great service and speedy! Always accommodating and service with a smile.

Genesee Valley Ford makes buying a vehicle so easy. Jason Jackson got me just what I wanted at Great price. I will always use them for all my Sales, Service and Parts needs.

We have bought our 2nd car here ade enjoy their service in the past.

Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .

Friendly, courteous, knowledgeable staff that was quick to respond to my questions and returned all my calls in a timely manner. All in all an exceptional group.